Questions & Answers

Q: QuestionDoes this TV support HDR?

• A:Answer Yes, this TV supports HDR10 for enhanced contrast and visuals.

Q: QuestionWhat type of display panel does this LG TV use?

• A:Answer This LG TV uses a standard LED display panel.

Q: QuestionDoes this TV come with a wall mount?

• A:Answer No, this LG TV does not include a wall mount.

Q: QuestionWhat is the refresh rate of this LG TV?

• A:Answer The refresh rate of this TV is 60Hz.

Q: QuestionWhat comes in the box with this LG TV?

• A:Answer This LG TV comes with a power cable.

Q: QuestionHow much does this LG TV weigh with the stand?

• A:Answer This LG TV weighs 75 pounds with the stand.

Q: QuestionCan I download the spectrum TV app with this?

Asked 2 years ago by Tcolebrown.

• A:Answer Hi Tcolebrown. The Spectrum TV app is not compatible with the webOS 22 TV Platform that this LG LG 75 Inch Class UR9000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV, Model # 75UR9000PUA runs on so it cannot be downloaded and installed on the TV...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: Questionwhat is a magic remote? does it have voice control?

Asked 3 months ago by Remote.

• A:Answer The LG Magic Remote is an innovative remote control designed for LG Smart TVs, enhancing the entertainment experience with its gesture-based navigation and motion sensing technology. It allows users to point, click, and scroll through menus easily, and features speech recognition for voice commands, making it a versatile tool for controlling your TV. Additionally, it is compatible with a wide range of LG TV models, providing intuitive access to various functions and settings. It is a universal remote that can control your soundbar, TV, and other devices, eliminating the need for multiple controllers. With LG Magic Remotes, you can control your entertainment by simply clicking, scrolling, or using the unique LG Voice Mate™ speech recognition technology. The Voice Mate™ speech recognition feature understands natural speech commands, enabling you to search for movies or TV shows, change channels, or even browse the web hands-free. This feature is also perfect for apps that require text input, such as internet searches or social media browsing. With the LG Magic Remote, typing long queries is no longer a hassle. Simply speak naturally, and your TV will understand exactly what you need...^Ivan.

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionCan use this as a gaming monitor?

Asked 11 months ago by Lamontini.

• A:Answer Hi there, LaMontini. Thank you for your question! We understand that you're considering using the LG 75UR9000PUA TV as a gaming monitor. This TV is equipped with several features that make it suitable for gaming: 4K UHD resolution (3840 x 2160) offers sharp and detailed visuals. Refresh rate of 60Hz is standard for most gaming setups. Auto Low Latency Mode (ALLM) for smoother gameplay. Game Optimizer mode to adjust settings for gaming performance. HDR10/HLG support for high dynamic range content, enhancing visuals. Cloud gaming support like Nvidia GeForce Now and Utomik, allowing you to stream games. While it's not specifically designed as a monitor, it does have features that make it a solid option for gaming, particularly for casual and console gamers. If you want a higher refresh rate, especially for fast-paced gaming, you might want to explore monitors with higher refresh rates, but for general gaming, this TV should work great. https://www.lg.com/us/tvs/lg-75ur9000pua-4k-uhd-tv#pdp_specs For further assistance or more details, feel free to send us a private message on Social Media @LGUSSupport, and we'd be happy to help! We appreciate your inquiry! —Renzo

  Answered 11 months ago by LG Digital Customer Care

  
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Q: QuestionDoes the Huntington WV store deliver to Bidwell Ohio 45614? Is there a charge to set up?

Asked 4 months ago by Hank.

• A:Answer Some Best Buys have the ability to transfer items from one location to another for pickup, but it is up to each Best Buy store manager to make that decision. Please contact the Best Buy support in the Huntington WV store to inquire if they will transfer the LG 75” Class UR9000 Series LED 4K UHD Smart webOS TV (2023) Model # 75UR9000PUA to the Bidwell, Ohio store for pickup there...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionWhat streaming apps , are not compatible with this tv?

Asked 1 year ago by Sand.

• A:Answer Hi, Sand. You can easily find all the apps that are compatible with your LG TV by visiting this link: https://us.lgappstv.com/main/appSearch. you don’t see the app you’re looking for in the search results, it’s likely that it may not be compatible with your TV model. If you have any more questions or need further assistance, feel free to reach out to us on our Facebook or X account at @LGUSSupport. We’re more than happy to help! ^Sam

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWHAT KIND OF WARRANTY DO YOU GET WITH THE TV?

Asked 1 year ago by DonnaV.

• A:Answer Thank you for your interest in the LG Smart webOS TV (75UR9000PUA) model. The LG 75UR9000PUA TV comes with a 1-year manufacturer warranty. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-75UR9000PUA.AUS. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs you tube tv one of the apps I can't seem to find it

Asked 1 year ago by Ted.

• A:Answer We had to buy subscription for YouTube tv

  Answered 9 months ago by CarolKVerified Purchase

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Q: QuestionDoes this tv have the 2.1 hdmi connection?

Asked 1 year ago by Darin.

• A:Answer Thank you for your interest in the LG 75 Inch Class UR9000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV (75UR9000PUA) model. Yes, the LG 75UR9000PUA TV has an HDMI 2.1 connection. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-75UR9000PUA.AUS. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionHello does this tv have a web browser ? Thanks

Asked 1 year ago by Jrcool21.

• A:Answer Hi there! Thank you for your inquiry about the 75UR9000PUA TV. Yes, this model does come with a built-in web browser, allowing you to browse the internet directly from your TV. This feature makes it convenient to access websites and enjoy online content without needing an additional device. If you have any further questions or need assistance with your TV, please feel free to send us a private message on Social Media @LGUSSupport. We're here to help with any additional information you may need. Thank you for choosing LG! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionI bought this tv because LG website said this tv will work from 110-240v. On the back of the tv, it only lists 110v. Is this tv rated for 240v? I will want my money back if i plug it in to 240v system in the Philippines and it shorts out.

Asked 2 years ago by Chris.

• A:Answer You would need to get an inverter plug.

  Answered 1 year ago by RobIdahoVerified Purchase

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Q: QuestionI am currently looking at a 75in LG. However the width is saying 66 inches. Is that correct? Thats a significant size difference!

Asked 2 years ago by JDean.

• A:Answer Its measured diagonally not side to side.

  Answered 2 years ago by Anonymous

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Q: QuestionCan you change the TV name so that when you have seven of the same model you can find which one to cast your mobile device to?

Asked 2 years ago by Nosmile.

• A:Answer Thank you for your interest in the LG 75 Inch Class UR9000 series LED 4K UHD Smart webOS 23 w/ ThinQ AI TV (75UR9000PUA) model. You can easily change the name of your LG 75UR9000PUA TV. Here's how: Press the Home button on your remote, go to Settings, then scroll down to Network. Select TV Name, edit it to your preferred name using the virtual keyboard, then press OK to save the new name. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-75UR9000PUA.AUS. ^Cris

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionCan you download the Roku app to this tv ?

Asked 2 years ago by Terry.

• A:Answer It is not currently available natively using LG Smart TVs like the LG 75” Class UR9000 Series LED 4K UHD Smart WebOS TV (75UR9000PUA). Roku Channel may launch a native app for LG Smart TVs in the future, but for now, you can only stream using Apple AirPlay (2018+ (webOS 4.0+) models). You can still watch its content using other devices like Amazon Fire TV, Google Chromecast, Roku,iPhone/iPad, Android Phone/Tablet, Mac, and Windows.  To stream it using Apple AirPlay, follow the steps below: 1. Install the Roku Channel iPhone/iPad app. 2. Make sure your smart TV is connected to the same Wi-Fi network. 3. as your iPhone/iPad. 4. Start playing the content in the Roku Channel app and select the AirPlay icon. 5. Choose your LG Smart TV, and it will start displaying on your Smart TV. -Cazz

  Answered 2 years ago by LG Digital Customer Care

  
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