Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Questions & Answers

Your price for this item is $5,017.44
The comparable value price is $6,499.99
Page Showing 1-20 of 24 questions
  • QuestionWhat type of speakers does this LG TV have?

    • Answer This LG TV has downward firing speakers.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV support Dolby Atmos?

    • Answer Yes, this LG TV supports Dolby Atmos for an immersive audio experience.
    This question and answer was generated by AI based on customer and product data.
  • QuestionWhat is the refresh rate of this LG TV?

    • Answer This LG TV has a 120Hz refresh rate.
    This question and answer was generated by AI based on customer and product data.
  • QuestionDoes this TV come with a stand?

    • Answer No, this LG TV does not include a stand.
    This question and answer was generated by AI based on customer and product data.
  • QuestionHow many HDMI ports does this TV have?

    • Answer This LG TV is equipped with 4 HDMI ports.
    This question and answer was generated by AI based on customer and product data.
  • QuestionI am planning on mounting this TV to my wall using an aftermarket VESA mount, rather than the included flush mount. How far are the upper VESA mounting points from the top edge of the television? Thanks.

    Asked by J.

    • Answer The 83-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED83G5WUA has a Mount Pattern that is specifically for the included wall mount, and a 400 x 400 mm VESA Mount Pattern that can be used with third-party VESA-Compliant Wall Mounts that support the pattern. The top row of VESA Mount holes is 387 mm (15.24") from the top of the TV's panel...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDo you have to use the wall mount that comes with the LG G5 or can you use a third party wall mount? I have a mount already on the wall where I would be putting the tv so I would rather use that than have to take that off.

    Asked by Hogfan25.

    • Answer You can use your existing wall mount

      Answered by RobertW

  • QuestionI understand that this TV does not come with a stand. Will the currently available LG G4 stand work with this new 83” G5 ?

    Asked by Whosonfirst.

    • Answer The 83-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED83G5WUA will be using the same LG OLED G Series 83/77” Stand and Backcover, Model # ST-G4WR8377 that last year's 83-inch Class LG OLED evo G4 4K Smart TV 2024 with Supplied Wall Mount, Model # OLED83G4WUA used...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHow soon can I get the 83in LG G5 delivered? Is the 77in LG G5 available sooner than the 83in? Can I get either by April 1? How long is the warranty? Will the warranty or an extended warranty cover the panel replacement? Does it cover dead pixels?

    Asked by Steve.

    • Answer Hello, Steve. LG's initial official public announcement about the launch date for our 2025 LG OLED TVs only shows that the 83-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED83G5WUA, and the 77-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED77G5WUA will be available later this month but does not give a specific date yet for when the TVs will be available in retail stores. The OLED evo AI G5 4K Smart TV 2025 series will have the same Manufacturer's Limited Warranty of 1 Year Parts & Labor, 5 Year Panel as last year's OLED evo AI G4 4K Smart TV 2024 series. In the 1st year of the warranty, panel, parts, and labor costs are covered. In the 2nd-5th year of the warranty, only panels are covered, and labor will be charged. The warranty will cover dead pixels within the warranty period...^Ivan.

      Answered by LG Digital Customer Care

  • Questiondo you recommend a particular 2.1 HDMI cord ( 8K or 4K) for connecting in the eArc HDMI slot for an LG soundbar setup ? also, which do you recommend :a cat 6, Cat 6e, or Cat 7 ethernet cable to take full advantage of the Dolby Atmos and picture quality?

    Asked by jbmdo.

    • Answer Hi there. Thank you for sharing your experience with us regarding your OLED83G5WUA TV. We understand your inquiry as you look to optimize the connection for your LG Soundbar and the TV's internet connectivity. For connecting your LG Soundbar to the TV's eARC HDMI slot (HDMI 2) and ensuring full support for high-bitrate audio formats like Dolby Atmos, we suggest using an Ultra High Speed HDMI Cable that is certified to the HDMI 2.1 standard. This type of cable provides the maximum bandwidth needed to carry uncompressed audio data via eARC. Whether the cable is marketed as 4K or 8K, the key is the certified HDMI 2.1 standard. Regarding the Ethernet cable for your internet connection, a standard Cat6 Ethernet cable is more than adequate to support your TV's wired internet needs, including 4K streaming and receiving updates. The TV's processing of Dolby Atmos and picture quality is primarily dependent on the source signal and the TV's internal processing, and a Cat6 cable provides a highly stable connection for data transfer. https://www.bestbuy.com/product/lg-83-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTZC2 If you have any further questions about setting up your soundbar or optimizing your network connection, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat HDMI Cords do you suggest to optimize the Dolby Atmos and Picture Quality for my LG G5 OLED 83 inch TV? Also, should I connect a Cat6 or Cat6e Ethernet wire for direct wire internet?

    Asked by Anonymous.

    • Answer Hi there. Thank you for sharing your experience with us regarding your OLED83G5WUA TV. We understand your inquiry as you look to optimize the performance and connectivity of your new unit. For the best possible audio and picture quality, including the full features of 4K at 120Hz, VRR, and uncompressed high-bitrate audio like Dolby Atmos via eARC, we suggest using an Ultra High Speed HDMI Cable that is certified to the HDMI 2.1 standard. This will ensure that the cable supports the maximum bandwidth required for all the advanced capabilities of your TV. Regarding the Ethernet wire, we want you to know that the TV’s port is designed to handle high-quality 4K streaming and general internet use. A standard Cat6 Ethernet cable provides stable and sufficient bandwidth for the TV's wired connection, which is more than adequate for seamless streaming and updates. https://www.bestbuy.com/product/lg-83-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTZC2 If you have any further questions about these features or require assistance with your setup, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • Question“What is the distance from the bottom VESA mount holes to the bottom of the TV? To assist me prepping for placement on my existing Omnimount ULPT-X wall mount. Thanks.”

    Asked by Dude.

    • Answer The bottom row of VESA mount holes on the LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025), Model # OLED83G5WUA, is 270 mm (10.63") from the bottom of the TV's panel...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is the difference between the 2024 model and the 2025 model of this tv?

    Asked by Anonymous.

    • Answer The LG G5 OLED is better than the LG G4 OLED due to three key differences. The G5 is brighter overall, so it's better suited for bright rooms and delivers a more impactful HDR experience. The G5 also displays brighter and more vibrant colors, giving it punchier colors overall. Finally, the G5 supports 165Hz, whereas the G4 is limited to 144Hz, making it slightly better for PC gamers with powerful rigs. The G4 was one of the most feature-rich TVs of last year, and the G5 builds on its impressive feature set. The big difference is in the panel technology used by each: the G4 features second-generation MLA screen tech, which is noticeably brighter than previous OLED technology, but LG has now replaced this with Primary RGB Tandem OLED tech for the G5. The G4 comes with the Alpha 11 processor, giving it four times as much AI processing power as the Alpha 9 chip seen in the LG C4. It also enables certain features, such as Peak Highlighter (which intelligently boosts the brightness of a small number of screen pixels for brighter localised highlights), AI Director Processing (which gives more accurate colors) and Object Enhancing by Visual Perception (which adds depth and three-dimensionality). The G5 features an upgraded version of the same chip, which is referred to as the Alpha 11 Gen 2, which enhances the AI features of the G4. The G5 also features an integrated AI chatbot to help diagnose issues with your TV, and LG has even implemented a large language model so you don't need to remember specific commands – you can simply say something such as "make the picture brighter" or "I can't hear voices very well," and the TV will adjust accordingly. The latest webOS 25 operating system features on the G5, which is an update from the G4's webOS 24. The new version maintains excellent app support for all major streaming services, including Netflix, Disney+, Amazon Prime Video, Apple TV, and local options. The interface has seen some minor refinements, too...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI have direct tv and the very nice guys who hung it said to me they didn’t have any idea of setting it up with direct tv. Tv stops and starts. Sound goes in and out can’t get anything ion my dvr. Can’t use my direct tv remote and lg remote can’t do much.

    Asked by Disappointeddirecttvuser.

    • Answer If the installers that did your wall mounting for the LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025), Model # OLED83G5WUA, were unable to set the TV up with your DirecTV, you can contact DirecTV. Do you have a DirecTV set-top box or DirecTV satellite dish? DirecTV does provide installation services. When you order a DirecTV package, a standard professional installation is included at no extra cost. The installation typically takes about 2 to 5 hours, and an adult 18 or older must be present during the entire process. DirecTV technicians will install the dish and ensure that your devices are properly connected to the service...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCan you mount center surround speaker to the bottom?

    Asked by Anonymous.

    • Answer Hello there. We understand you have a question about mounting a center surround speaker to your LG TV (OLED83G5WUA). The LG OLED G5 series TV is designed for a flush, gallery-style wall mount and does not include a built-in mechanism or mounting points on the bottom of the frame to attach a center channel speaker directly. This design ensures a clean, seamless look when mounted on the wall. Typically, a center channel speaker is placed on a media console or shelf directly below the TV. https://www.bestbuy.com/product/lg-83-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTZC2 If you have any further questions about its features or connectivity options, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes the G5 83 inch TV come with a detachable power cord? So that an upgraded power cord could be used in its place.

    Asked by Anonymous.

    • Answer The LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025) Model: OLED83G5WUA, does not have a removable power cord...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes the 5 year warranty cover burn in?

    Asked by Installation.

    • Answer The LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025) Model # OLED83G5WUA, has a Limited Manufacturer's Warranty of 1 year for parts and labor from the date of original purchase for internal and functional parts only, including the OLED Display Panel, and the OLED Display Panel is covered for Parts only from years 2-5 from the date of original purchase and the customer is responsible for the labor. Burn-in is covered under the above-mentioned warranties when the TV is used under normal and proper use...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat is evo OLED? Is it QD OLED?

    Asked by EVOOLEDQuestion.

    • Answer LG does not make QD OLED panels. LG's OLED evo is a new OLED panel technology developed by LG that that was first introduced in our 2021 LG OLED Panels that offered 20 percent higher brightness compared to prior traditional OLED screens. It combines advanced features such as dynamic tone mapping and the powerful α9 Gen5 AI Processor to enhance picture quality. The OLED evo panels are known for their flawless blacks, accurate color reproduction, and stable performance, making them one of the brightest OLED displays available. The 2024 LG OLED evo panel for the LG G4 Series OLED evo 4K UHD Smart webOS TV (2024), can reach a maximum brightness as high as 4,000 nits, which is 33 percent brighter than the previous generation panel, and the 2025 LG OLED evo AI G5 like the LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025), Model # OLED83G5WUA includes new 4K Ultra HD (3840 x 2160) resolution OLED panels that are 45% brighter than those found on the G4 series. The Four-Stack panel allows the G5 evo OLED to produce three times the brightness of a conventional OLED and a 40% brightness boost over last year’s G4 models...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhen will the g5 lg series be on display at bestbuy stores.

    Asked by QerimD.

    • Answer If Best Buy opts to display the LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025), Model # OLED83G5WUA, it will be in select Best Buy stores that have a Magnolia Store. Please contact Best Buy Support to find out if the is a Best Buy store with a Magnolia store in or near your area that you can contact to inquire if they will have the TV on display...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionHi so when does the TV release, I am in the market right now for one so I wanted to buy one soon?

    Asked by josh.

    • Answer Hello, Josh. LG has not yet made an official public announcement about when the 83-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED83G5WUA will release except for a Press Release announcing that the LG OLED evo G5 and LG OLED evo C5 are available for pre-order at LG.com today and available later at LG-authorized retailers. The press release shows that the OLED83C5PUA will be available in March but does not give a specific date. We do not have information for when Best Buy will have it available and recommend that you contact their Customer Support for assistance with when they will have it available in their select stores...^Ivan.

      Answered by LG Digital Customer Care