A:AnswerThe 83-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED83G5WUA has a Mount Pattern that is specifically for the included wall mount, and a 400 x 400 mm VESA Mount Pattern that can be used with third-party VESA-Compliant Wall Mounts that support the pattern.
The top row of VESA Mount holes is 387 mm (15.24") from the top of the TV's panel...^Ivan.
A:AnswerThe 83-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED83G5WUA will be using the same LG OLED G Series 83/77” Stand and Backcover, Model # ST-G4WR8377 that last year's 83-inch Class LG OLED evo G4 4K Smart TV 2024 with Supplied Wall Mount, Model # OLED83G4WUA used...^Ivan.
A:AnswerHello, Steve.
LG's initial official public announcement about the launch date for our 2025 LG OLED TVs only shows that the 83-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED83G5WUA, and the 77-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED77G5WUA will be available later this month but does not give a specific date yet for when the TVs will be available in retail stores.
The OLED evo AI G5 4K Smart TV 2025 series will have the same Manufacturer's Limited Warranty of 1 Year Parts & Labor, 5 Year Panel as last year's OLED evo AI G4 4K Smart TV 2024 series.
In the 1st year of the warranty, panel, parts, and labor costs are covered. In the 2nd-5th year of the warranty, only panels are covered, and labor will be charged.
The warranty will cover dead pixels within the warranty period...^Ivan.
A:AnswerHi there. Thank you for sharing your experience with us regarding your OLED83G5WUA TV. We understand your inquiry as you look to optimize the connection for your LG Soundbar and the TV's internet connectivity.
For connecting your LG Soundbar to the TV's eARC HDMI slot (HDMI 2) and ensuring full support for high-bitrate audio formats like Dolby Atmos, we suggest using an Ultra High Speed HDMI Cable that is certified to the HDMI 2.1 standard. This type of cable provides the maximum bandwidth needed to carry uncompressed audio data via eARC. Whether the cable is marketed as 4K or 8K, the key is the certified HDMI 2.1 standard.
Regarding the Ethernet cable for your internet connection, a standard Cat6 Ethernet cable is more than adequate to support your TV's wired internet needs, including 4K streaming and receiving updates. The TV's processing of Dolby Atmos and picture quality is primarily dependent on the source signal and the TV's internal processing, and a Cat6 cable provides a highly stable connection for data transfer.
https://www.bestbuy.com/product/lg-83-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTZC2
If you have any further questions about setting up your soundbar or optimizing your network connection, please contact us on [email protected], and our team will be more than happy to assist you.
—Renzo
A:AnswerHi there. Thank you for sharing your experience with us regarding your OLED83G5WUA TV. We understand your inquiry as you look to optimize the performance and connectivity of your new unit.
For the best possible audio and picture quality, including the full features of 4K at 120Hz, VRR, and uncompressed high-bitrate audio like Dolby Atmos via eARC, we suggest using an Ultra High Speed HDMI Cable that is certified to the HDMI 2.1 standard. This will ensure that the cable supports the maximum bandwidth required for all the advanced capabilities of your TV.
Regarding the Ethernet wire, we want you to know that the TV’s port is designed to handle high-quality 4K streaming and general internet use. A standard Cat6 Ethernet cable provides stable and sufficient bandwidth for the TV's wired connection, which is more than adequate for seamless streaming and updates.
https://www.bestbuy.com/product/lg-83-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTZC2
If you have any further questions about these features or require assistance with your setup, please contact us on [email protected], and our team will be more than happy to assist you.
—Renzo
A:AnswerThe bottom row of VESA mount holes on the LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025), Model # OLED83G5WUA, is 270 mm (10.63") from the bottom of the TV's panel...^Ivan.
A:AnswerThe LG G5 OLED is better than the LG G4 OLED due to three key differences. The G5 is brighter overall, so it's better suited for bright rooms and delivers a more impactful HDR experience. The G5 also displays brighter and more vibrant colors, giving it punchier colors overall. Finally, the G5 supports 165Hz, whereas the G4 is limited to 144Hz, making it slightly better for PC gamers with powerful rigs.
The G4 was one of the most feature-rich TVs of last year, and the G5 builds on its impressive feature set.
The big difference is in the panel technology used by each: the G4 features second-generation MLA screen tech, which is noticeably brighter than previous OLED technology, but LG has now replaced this with Primary RGB Tandem OLED tech for the G5.
The G4 comes with the Alpha 11 processor, giving it four times as much AI processing power as the Alpha 9 chip seen in the LG C4. It also enables certain features, such as Peak Highlighter (which intelligently boosts the brightness of a small number of screen pixels for brighter localised highlights), AI Director Processing (which gives more accurate colors) and Object Enhancing by Visual Perception (which adds depth and three-dimensionality).
The G5 features an upgraded version of the same chip, which is referred to as the Alpha 11 Gen 2, which enhances the AI features of the G4.
The G5 also features an integrated AI chatbot to help diagnose issues with your TV, and LG has even implemented a large language model so you don't need to remember specific commands – you can simply say something such as "make the picture brighter" or "I can't hear voices very well," and the TV will adjust accordingly.
The latest webOS 25 operating system features on the G5, which is an update from the G4's webOS 24. The new version maintains excellent app support for all major streaming services, including Netflix, Disney+, Amazon Prime Video, Apple TV, and local options. The interface has seen some minor refinements, too...^Ivan.
A:AnswerIf the installers that did your wall mounting for the LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025), Model # OLED83G5WUA, were unable to set the TV up with your DirecTV, you can contact DirecTV.
Do you have a DirecTV set-top box or DirecTV satellite dish?
DirecTV does provide installation services. When you order a DirecTV package, a standard professional installation is included at no extra cost. The installation typically takes about 2 to 5 hours, and an adult 18 or older must be present during the entire process. DirecTV technicians will install the dish and ensure that your devices are properly connected to the service...^Ivan.
A:AnswerThe LG 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Model # OLED83G5WUA, has a Limited Manufacturer's Warranty of 1 year for parts and labor from the date of original purchase for internal and functional parts only, including the OLED Display Panel, and the OLED Display Panel is covered for Parts only from years 2-5 from the date of original purchase and the customer is responsible for the labor.
Burn-in is covered under the above-mentioned warranties when the TV is used under normal and proper use...^Ivan.
A:AnswerWhat connectivity does the audiophile Hi-Fi Sound System in question have?
External audio devices can be connected to the LG LG - 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025), Model # OLED83G5WUA, in one of three ways.
The TV supports Bluetooth® (Bluetooth ver. 5.3), so it can be paired via Bluetooth® with an external audio device. It has an HDMI eARC port (HDMI 2), that can be connected to an HDMI ARC or HDMI eARC port on an external audio device, although both HDMI ARC and HDMI eARC are designed for surround sound, acting as audio return channels to send audio from a TV back to an AVR or soundbar via one cable. ARC supports up to compressed 5.1, while eARC (Enhanced ARC) supports high-bandwidth, lossless audio formats like Dolby Atmos® and 7.1 surround.
The TV also has an Optical Digital Audio Output that not only supports surround sound, but can actually support 2-channel uncompressed Linear PCM (stereo) and compressed 5.1 Dolby Digital or DTS surround sound, but lacks the bandwidth for high-resolution, lossless formats like Dolby TrueHD, DTS-HD Master Audio, or Dolby Atmos®...^Ivan.
A:AnswerHi there. We understand your inquiry regarding the return and replacement policies for model OLED83G5WUA. Since this unit is sold and shipped by Electronic Express through the Best Buy platform, we recommend contacting Best Buy directly to confirm if their member policies apply to this third-party purchase. Your feedback is important, and we’d like to assist you further.
https://www.bestbuy.com/product/lg-83-class-g5-series-oled-evo-ai-4k-uhd-smart-webos-tv-with-one-wall-design-2025/JJ8VPZTZC2
If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo
A:AnswerThe LG - 83" Class G5 Series OLED evo AI 4K UHD Smart webOS TV with One Wall Design (2025)
Model # OLED83G5WUAS has the reflection handling and brightness needed to overcome glare.
It does a great job of reducing the intensity of direct reflections. Reflections from direct sources of light, such as a lamp or window placed opposite the screen, are dimmed considerably, so they blend in well with the rest of the image.
It does an excellent job with total reflected light. Reflections are mostly contained and aren't spread out across the screen, but direct reflections do cause some minor light banding. Still, combined with the TV's amazing brightness capabilities, you barely see reflections on this TV except during darker scenes...^Ivan.
A:AnswerThe LG EZ Slim Wall Mount for LG TVs, Model # WB24GCB is the included wall mount for the LG 83-inch Class LG OLED evo AI G5 4K Smart TV 2025 with Supplied Wall Mount, Model # OLED83G5WUA.
Your question may be better answered by reviewing the installation instructions in the owner's manual for the wall mount bracket, which can be downloaded and printed out from its support page on our site at https://www.lg.com/us/support/product/lg-WB24GCB.AUS?tab=1 ...^Ivan.
. Independently Tested for Quality and Workmanship CheckPlus: 100 % Color Volume to DCI-P3 oi PSSEANE Intertek [www.IntertekCheck.com](http://www.IntertekCheck.com). 100% Color Fidelity and '100% Color Volume to DCI-P3' applies to 2025 OLED TVs. *LG OLED Display is verified by UL for Perfect Color measured to IDMS 11.5 Ring-light Reflection standards. *100% Color Volume is defined as the performance of display which is equal or greater than the size of DCI-P3 standard color volume as verified independently by Intertek. *The LG OLED Panel is certified by Intertek for 100% Color Fidelity, measured to IDMS 11.5 Ring-light Reflection standards.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/3661ed5e-8d92-47a9-baef-65aa6eb5dcb9.jpg)
