Questions & Answers

Q: QuestionDoes this dryer use a lot of energy?

• A:Answer This dryer is ENERGY STAR Certified and uses about 20% less energy than conventional models.

Q: QuestionWhat is the benefit of the ThinQ Technology?

• A:Answer The ThinQ app allows you to start the dryer, extend the cycle time, and receive an alert when clothes are dry, and also works with Alexa and Google Assistant.

Q: QuestionCan the dryer door be reversed?

• A:Answer Yes, the door can be reversed from a right swing to a left swing.

Q: QuestionHow does the FlowSense Duct Clogging Indicator work?

• A:Answer The FlowSense Duct Clogging Indicator will let you know when the ducts need to be cleaned out.

Q: QuestionDoes this dryer have a stainless steel drum?

• A:Answer Yes, this dryer has a NeveRust Stainless Steel Drum.

Q: Questioncan this be converted to using propane instead of natural gas and if so does it come with what I need to convert

Asked 3 years ago by Goatgirl.

• A:Answer Yes, it can be converted. The liquid propane conversion kit can be requested upon purchase of this LG 9.0 Cu. Ft. Stackable Smart Gas Dryer with Steam and Built-In Intelligence model, DLGX8901B. ^Danee

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionWhat is the size of the fitting that connects to the gas supply line? Is it male or female or a flare fitting?

Asked 11 months ago by Arty.

• A:Answer The owner's manual for the ENERGY STAR® Certified LG 9.0 cu. Ft. Mega Capacity Smart wi-fi Enabled Front Load Gas Dryer with TurboSteam™ and Built-In Intelligence, Model # DLGX8901B, advises connecting the dryer to your laundry room's gas supply using a new flexible stainless steel connector with a 3/8-inch NPT fitting. A 3/8-inch NPT fitting for dryers is a female fitting...^Ivan.

  Answered 11 months ago by LG Digital Customer Care

  
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Q: QuestionWhat is the with with the box still on? We need to know if the delivery and installation people will take it out of the box to get it inside the house if the width with the box does not fit the entrance of the door.

Asked 2 months ago by NeedDryer.

• A:Answer Hello there. Thank you for your inquiry regarding the LG DLGX8901B. We understand you need the shipping dimensions to ensure the unit fits into your home. The carton width for this model is 31 1/2 inches. If the boxed unit is too wide for your entrance, delivery teams can often unbox the dryer outside to bring it in, as the product width itself is 29 inches. However, we recommend confirming this specific service with BestBuy which you purchased from, to ensure they can accommodate this request. https://www.bestbuy.com/product/lg-9-0-cu-ft-stackable-smart-gas-dryer-with-steam-and-built-in-intelligence-black-steel/JJ8VPZ9RWW If you have any further questions about the specifications, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionTo flip the door around, do I need any special attachments?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for your interest in the LG Dryer. No, you do not need any special attachments or additional parts to reverse the door swing on the LG DLGX8901B dryer. The door reversal process can be completed using just basic tools like screwdrivers, without requiring any separate kits or attachments. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-DLGX8901B.ABLEEUS. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes this come with a dryer rack?

Asked 1 year ago by Jesshdg.

• A:Answer Ours did not. I’d read a FAQ saying it did, however that was not the case for our model.

  Answered 9 months ago by LynbarVerified Purchase

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Q: QuestionWill this ever be available in white?

Asked 1 year ago by Rac.

• A:Answer Hi, Rac. We appreciate your interest in the LG DLGX8901B. This particular model is offered in black steel and graphite steel colors only. For further details, please refer to the following link: https://www.lg.com/us/washers-dryers/lg-dlgx8901b-front-load-gas-dryer. ^Con

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhen will this dryer honestly be available?

Asked 2 years ago by Anonymous.

• A:Answer We bought ours in 2025.

  Answered 9 months ago by LynbarVerified Purchase

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Q: QuestionDoes it have a light?

Asked 2 years ago by Z.

• A:Answer yes, when you open it

  Answered 2 years ago by MaryGVerified Purchase

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Q: QuestionHello, I saw on some other sites, Lowes for example, they say you need to install a power cable in order to operate the dryer. Is this only for dryers powered by electricity or also gas dryers too?

Asked 2 years ago by Mack.

• A:Answer Gas

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionA 72” gas hose is not long enough for our installation. Is there a limit on how long of a hose we can use with this dryer?

Asked 3 years ago by Berb.

• A:Answer 1st off…. A 3 to 4 foot hose should work. Unless the gas line is very far away. If installed correctly- a correct nat gas line length should not matter. No kinks or crushed gas lines.

  Answered 2 years ago by DanteRKenWVerified Purchase

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Q: QuestionFor a garage installation with a pedestal does it mean that we need three more inches of clearance underneath the machine? How is this typically achieved?

Asked 3 years ago by Berb.

• A:Answer Hi KRog. For garage installation, you will need to place the ENERGY STAR® Certified LG 9.0 cu. ft. Mega Capacity Smart Wi-Fi Enabled Front Load Gas Dryer with TurboSteam™ and Built-In Intelligence, Model # DLGX8901B at least 18 inches (45.7 cm) above the floor. The standard pedestal height is 15 inches (38 cm). You will need 18 inches (45.7 cm) from the garage floor to the bottom of the appliance.You can place the pedestal on a sturdy platform that has a height of 3" to make up the 3"...^Ivan

  Answered 2 years ago by LG Digital Customer Care

  
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Q: QuestionThank you for answering my below question. But I am still confused about the picture on the right side of the dryer. It shows there is a round cap on the right side bottom which normally means the vent redirected location. Would you please help indicate?

Asked 3 years ago by Zoe.

• A:Answer Hello there, Zoe. Thank you for your follow-up regarding the DLGX8901B dryer! We understand how important it is to have clarity on the installation options. The round cap you see on the right side bottom of the dryer does indicate a vent redirect location. This feature allows for flexibility in venting options, so you can adapt the installation based on your space requirements. If you need further assistance with the installation or have any additional questions, please feel free to send us a private message on Social Media @LGUSSupport, and we’ll be happy to help. We appreciate your patience and look forward to assisting you! —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionHello, can this gas dryer be right vent ? Thx

Asked 3 years ago by Zoe.

• A:Answer Hi, Right-side venting is not available on gas models. This can be Side Venting and Bottom venting. Here's the manual and vent installation https://www.lg.com/us/support/product/lg-DLGX8901B.ABLEEUS. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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Q: QuestionHi, I need to have a box framed into the wall for the vent. What is the location of the vent in the back in measurements?

Asked 3 years ago by Lindross.

• A:Answer Hello there. Back clearance 5"″(127 mm) Distance to Ventilation Opening 3″"(76 mm) Overhead Cabinet Depth 14″" (356 mm). Please check this link https://www.lg.com/us/support/video-tutorials/lg-dryer-proper-venting-and-installation-CT10000011-1384530313229. ^Vanessa

  Answered 3 years ago by LG Digital Customer Care

  
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