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Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the return window for the LG Counter-Depth MAX 25.5 Cu. Ft. French Door Smart Refrigerator, model LRYKC2606S, purchased from Best Buy. For the most accurate and up-to-date information regarding Best Buy's return policy, especially for large appliances, we recommend reaching out to Best Buy directly. They can provide specific details related to your purchase. https://www.bestbuy.com/site/lg-counter-depth-max-25-5-cu-ft-french-door-smart-refrigerator-with-mirror-instaview-printproof-stainless-steel/6532704.p?skuId=6532704 Please send us a private message on Social Media @LGUSSupport if you have any further questions about your LG refrigerator, and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo
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