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Questions & Answers

Your price for this item is $3,099.99
The comparable value price is $4,399.99
Page Showing 1-20 of 30 questions
  • QuestionCan you turn off the craft ice so it makes more of the smaller ice pieces?

    Asked by Saddle.

    • Answer You can turn off the craft ice maker, however, according to the manual, each ice bin is specifically designed for each type of ice, and you will not be able to produce mini ice in both bins. However, you can turn the craft ice maker off and then just dump the mini ice bin into the craft ice bin for extra storage.

      Answered by BrianF

  • QuestionWill the water line ever freeze up? I have a ge Cafe that freezes and I know of other models with the same issue. Has LG done anything to prevent this from happening?

    Asked by Midget.

    • Answer My old GE would freeze up too! I have this new LG with literally 4 ice makers in it, and it has not frozen up at all. It's working perfectly... also WAY QUIETER than the GE Cafe I had. Now my GE Cafe was 11 years old... but it should not have been freezing up. Made me crazy.

      Answered by Srioux

  • QuestionWhy is my freezer getting defrost on one side alone? On the right side. And i see a spring at end of the freezer door inner right side not hooked properly. Thanks, Prasanaa

    Asked by Prasanaa.

    • Answer Hello there, Prasanaa! Thank you for sharing your experience with us. We understand your concern about the uneven defrosting in your LG LRYKC2606D French Door Refrigerator and the spring you noticed on the inner right side of the freezer door. The issue you're describing could be related to the door not sealing properly, causing warm air to enter the freezer. Here’s a troubleshooting step you can try: Check the Door Seal and Alignment: Inspect the freezer door gasket for damage or dirt. Clean it gently with a damp cloth and ensure it’s making full contact around the frame. If the spring you mentioned is part of the door mechanism, it may affect the proper closure and sealing of the freezer door. A misaligned or loose spring may need adjustment or replacement. https://www.lg.com/us/refrigerators/lg-lrykc2606d-french-3-door-refrigerator#pdp_specs We recommend sending us a private message on social media @LGUSSupport so our team can assist you further with troubleshooting or arranging a repair if needed. We’ll be happy to help explore possible solutions. Your patience is greatly appreciated! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow long are the door hinges on top of the refrigerator? The hinges will not fit in my space, and that would the the portion of the refrigerator that would stick out.

    Asked by tebancv.

    • Answer Thank you for your interest in the LG Refrigerator. The door hinges on the LG LRYKC2606S refrigerator are designed to be flush with the top of the door and extend back 8 inches from the front of the door. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRYKC2606S.ASTCNA0. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • Questionif I buy the geek squad warranty, does this add to the manufacturer warranty or overlap it?

    Asked by ScottH.

    • Answer If you purchase the Geek Squad warranty for the LG LRYKC2606S, it will overlap with the manufacturer's warranty and provide additional coverage. The manufacturer's warranty typically covers defects in workmanship for a specific period, while the Geek Squad warranty offers extended protection for a longer duration, including coverage for accidental damage and power surges. For your additional reference, you can visit this link for good-to-know information regarding LG warranty: https://www.lg.com/global/business/support/general-warranty-information. -Carl

      Answered by LG Digital Customer Care

  • QuestionWhy is my freezer getting defrost on one side alone? On the right side. And after I cleaned it with wet mop the f freezer door get locked, and I can’t open it. It feels like it’s locked from the right side too. Thanks, Dajlah

    Asked by Hani.

    • Answer Hello there, Dajlah. Thank you for sharing your experience with us. We understand your inquiry about your LG LRYKC2606S refrigerator freezer getting frost on one side and the door being locked after cleaning. This usually indicates that the freezer drawer isn't sealing properly. Please ensure that no food items are blocking the door from shutting completely. You can also check and clean the door gasket to ensure a proper seal. Regarding the door feeling locked, sometimes a strong vacuum seal can form after the door is opened and closed quickly. LG Refrigerator - Frost Buildup - FREEZER ONLY - https://www.lg.com/us/support/help-library/lg-refrigerator-frost-buildup-freezer-only--20150484264777 If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhere is the WiFi button in my refrigerator I bought last 5/26 that was delivered too my house yesterday? I bought a n LG French door refrigerator.

    Asked by Alden.

    • Answer Open right door. Controls are on the bottom right side. If you have WiFi capability it should be located there, with the rest of the controls

      Answered by JohnO

  • QuestionI just bought this refrigerator about 3 weeks ago. Love everything about it except my ice out of the door has a smell to it. How does that happen? How do I get rid of the smell? Please help! I love the product, just hate the smell.

    Asked by Abe.

    • Answer The smell could be coming from a deodorizer in the fridge side. It gives ice a musty smell

      Answered by Anonymous

  • QuestionDoes the LG warranty still come with open box items for this fridge? I want to get the fridge but worried I’ll have issues if the warranty doesn’t work on open box items.

    Asked by Zstruzi.

    • Answer Hello there, Zstruzi. Thank you for your question regarding the LG LRYKC2606S Refrigerator. We understand your concern about the warranty for open-box items. For specific details about the warranty on open-box items, we recommend contacting Best Buy directly, as they can provide the most accurate information regarding their open-box policy and warranty coverage. You can reach Best Buy Support & Customer Service here: Best Buy Support. Best Buy Support & Customer Service - https://www.bestbuy.com/support If you have any other questions or need further assistance, feel free to send us a private message on Social Media @LGUSSupport, and we'll be happy to assist you! —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow do i change the water filter?

    Asked by Lenka.

    • Answer Hi, Lenka. Thank you for reaching out. Changing the water filter in your LG Refrigerator (LRYKC2606S) model is a simple process. Here are the steps to help you with the process: The water filter is typically located inside the refrigerator, towards the upper right corner of the fresh food section. It may be behind a cover or door. For a push-to-release filter, gently push the filter inward to release it, then pull it out. For a twist-in filter, turn the filter counterclockwise until it detaches from the compartment. Unbox your new filter and remove any protective covers or plastic wrap. It’s important to use a filter that is compatible with your specific model to ensure proper fit and functionality. For push-to-release filters, insert the new filter into the slot and push it in until it clicks into place. For twist-in filters, align the filter with the compartment and twist it clockwise until it’s securely in place. After replacing the filter, run water through the dispenser for about 3 minutes to clear out any air and carbon fines from the new filter. If your refrigerator has a filter replacement indicator, you can reset it by pressing and holding the "Filter" button (if available) for a few seconds. If there’s no reset button, the indicator should reset automatically after a few days of use. For more help, you may visit https://www.lg.com/us/support/help-library/water-filter-installation-refrigerator-CT00023125-20150894123396. If you have any issues or need further assistance, feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to assist. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionDoes warranty on refrigerator warranty the outside stainless steel for dents or does the extended Best Buy warranty do that also?

    Asked by Brian.

    • Answer Hello there, Brian. The manufacturer's limited warranty for the LG LRYKC2606S refrigerator covers internal/functional parts for 1 year, including labor and parts. However, this warranty does not cover dents or cosmetic damage to the exterior, including the stainless steel surface. For cosmetic issues like dents, it’s typically addressed through Best Buy's extended warranty options, such as the Geek Squad Protection. For more details on how Best Buy's extended warranty covers exterior damage or any other questions, we recommend contacting Best Buy directly. You can check their warranty details here. Geek Squad Protection - Best Buy - https://www.bestbuy.com/site/geek-squad/geek-squad-protection/pcmcat159800050001.c?id=pcmcat159800050001 If you need further clarification or assistance, feel free to reach out via private message on social media @LGUSSupport. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes it come in white

    Asked by Anonymous.

    • Answer Thank you for reaching us regarding LG Refrigerator. The LG LRYKC2606S refrigerator is available in stainless steel and black stainless steel finishes, but it does not come in a traditional white color option. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRYKC2606S.ASTCNA0. For additional assistance, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • Questiondoes the ice dispense from the door like the water? Or do you have to open the freezer for the ice?

    Asked by ICEMAKER.

    • Answer Hey there! Thanks for asking. This LG fridge comes with 4 different types of ice: - Cubed & Crushed (Accessed from the In-door Dispenser) - Craft & Mini-Cubed (Accessed from the bottom freezer) If you have any other questions, give us a tag on social media @LGUSSupport. We're always here to help! *Joseph

      Answered by LG Digital Customer Care

  • QuestionDoes this model have the linear compressor and if so has anyone had issues with it?

    Asked by DaveD.

    • Answer Hi Dave! This model features the newer smart inverter compressor design! ^Chris

      Answered by LG Digital Customer Care

  • QuestionHi are these shelves adjustable?

    Asked by Gayle.

    • Answer Yes they are…but not by much. It is my only disappointment. Pardon the clutter-dinner party last night

      Answered by LGCraftIceRefrigerator

  • QuestionMy space is 72” high. Can I adjust a 70.5” height refrigerator to 72”

    Asked by AJ.

    • Answer Thank you for reaching us regarding LG Refrigerator.The LG LRYKC2606S refrigerator is a fixed-height counter-depth model, measuring 70.5" tall. It cannot be adjusted to fit a 72" space. If you have a space with a specific height requirement, this refrigerator may not be suitable for your needs. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRYKC2606S.ASTCNA0. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

      Answered by LG Digital Customer Care

  • QuestionDoes this refrigerator have double evaporator?

    Asked by Soul.

    • Answer Thank you for reaching us regarding LG Refrigerator. Yes, the LG LRYKC2606S refrigerator has a double evaporator system. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-LRYKC2606S.ASTCNA0. ^Cris

      Answered by LG Digital Customer Care

  • Question“My other "high end" LG fridge doors would hit the counter when opening all the way. Do the doors on this unit extend past the front of the fridge when opening all the way? Or do the doors stay "in front" of the actual fridge? send me a good link for ans

    Asked by acerman.

    • Answer Doors do not extend past the front of the refrigerator when opened fully

      Answered by MarcoC

  • QuestionIs the mini cube ice similar to pebble ice? (The kind you get at Chick-fil-A)

    Asked by Bryan.

    • Answer A little larger ice cubes than Sonic or Chick fil a.

      Answered by ChristineT

  • QuestionCan you use this refrigerator without hooking up water? My water line has not been installed yet but I still need to the refrigerator in the meantime. Thank you

    Asked by Renanay.

    • Answer Yes you can use this refrigerator without hooking to waterline. But you can’t use water dispenser and ice maker unless connected to water line.

      Answered by Manuj