Black Friday is hereShop new DoorbustersShop now

Main Content

Questions & Answers

Your price for this item is $1,999.99
Page Showing 1-10 of 10 questions
  • QuestionHow do you turn on the back light on the keys? When I power up the computer the keys light, but then go off immediately.

    Asked by Jeeper.

    • Answer The F8 function key on the LG gram 15.6'' Ultra-Lightweight Touchscreen Laptop w/ Intel® Core™ i7 processor and Thunderbolt™ 3, Model # 15Z990-R.AAS9U! has an icon of a screen with brightness on the top left corner. Press that simultaneously with the FN key to toggle to KBD Backlight Low > KBD Backlight High > KBD Backlight Off...^IFV

      Answered by LG Digital Customer Care

  • Questiondoes this lg gram 15.6" have windows 10 PRO ?

    Asked by mark.

    • Answer This unit features Windows 10 Home. LG gram has the performance users demand, starting with an updated 8th Gen Intel® Core™ i7 processor and DDR4 dual-channel memory. Windows 10 assures easier multitasking, while the array of ports includes USB Type-C™. The Full HD IPS display supports a broad color gamut to deliver lifelike picture quality. ^CP

      Answered by LG Digital Customer Care

  • QuestionSo to what size can the RAM be upgraded?

    Asked by Mikey.

    • Answer Hi Mikey. The LG gram 15.6'' Ultra-Lightweight Touchscreen Laptop w/ Intel® Core™ i7 processor and Thunderbolt™ 3, Model # 15Z990-R.AAS9U1 has two slots for RAM. The first slot has 8GB of RAM but it is onboard (i.e. soldered to the motherboard) and the second slot has 8GB which can be exchanged for 16GB for a total of 24GB...^IFV

      Answered by LG Digital Customer Care

  • QuestionDoes this have any thunderbolt ports?

    Asked by Jennifer.

    • Answer Yes, it has one thunderbolt port

      Answered by Matt

  • QuestionDoes this laptop come with DVD/CD drive?

    Asked by Nick.

    • Answer No. That is one way they were able to decrease the weight. I have not missed though, because I've been able to download what I need from the web.

      Answered by vjm4

  • QuestionLenguage spanish

    Asked by Norberto.

    • Answer Yes, you can change the language settings of the computer in the settings menu. ^CP

      Answered by LG Digital Customer Care

  • QuestionDoes the webcam support Windows Hello faceid recognitiom?

    Asked by imho.

    • Answer No it does not.

      Answered by Merck518

  • QuestionIs the ram upgradable?

    Asked by Jennifer.

    • Answer Although we list the hard drive for the LG gram 15.6'' Ultra-Lightweight Touchscreen Laptop w/ Intel® Core™ i7 processor and Thunderbolt™ 3, Model # 15Z990-R.AAS9U1 as an M.2 2280 SSD with a SATA3 interface, the M.2 is designed to use either legacy SATA mode or the newer PCIe modes but the drive will pick which one to use. The laptop has two M.2 slots in it with one labeled as MVMe x 4 and the other as NVMe x 2 so you can install PCIe NVMe SSDs. ^CP

      Answered by LG Digital Customer Care

  • QuestionIs the RAM expandable beyond 16GB?

    Asked by Anonymous.

    • Answer It has one slot that can be upgraded

      Answered by jimshin