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Hello there. Thank you for reaching out with your inquiry regarding your LG 17Z90R-K.ADS9U1. We understand your situation about wanting to play both standard and 4K Blu-ray discs. Since this laptop does not come with a built-in optical drive, you'll need to use a compatible external Blu-ray drive for disc playback. As a troubleshooting step, please ensure that your external drive is properly connected and supported by your operating system, and that you have installed the necessary playback software and codecs for both standard and 4K Blu-ray discs. This will help provide a smooth viewing experience. https://www.lg.com/us/laptops/lg-17z90r-k.ads9u1-gram-laptop#pdp_specs For further personalized assistance, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore additional solutions with you. We appreciate your patience. —Renzo
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