Questions & Answers
- Model:
- 17Z90R-K.ADS9U1
- |
- SKU:
- 6540480
Q: QuestionIs this particular mode sold w/32 or 16GB DDR5 RAM?? My question is the amount w/which the laptop IS EQUIPPED but if you clearly provide both this & the spec for supported expansion it could lay to rest this ongoing issue (i.e. conflicting answers).
Asked by MemyselfI.
- A:Answer Hi. The LG gram 17” Lightweight Laptop, Intel® 13th Gen Core® i7 Evo™ Platform, Windows 11 Home, 32GB RAM, 2TB (1TB x 2) SSD, Gray, Model # 17Z90R-K.ADS9U1 is sold with 32 GB RAM as indicated in its title and the RAM is listed as 32GB LPDDR5 (Dual Channel, 6000MHz) in its specifications on its product detail page on the company site. LPDDR5 RAM is soldered to the motherboard and cannot be upgraded...^Ivan.
Answered by LG Digital Customer Care

Q: QuestionWhat all all the ports, connections it has? HDMI, etc?
Asked by Wes.
- A:Answer Hi there, Wes. Thank you for reaching out and sharing your interest in the LG 17Z90R-K.ADS9U1 model. We understand your situation and are happy to provide detailed information on its connectivity features. Based on the official LG resources, this laptop offers a robust set of ports and connections to suit various needs: HDMI (Standard): For connecting to external displays. USB-A Ports: 2 USB 3.2 Gen2x1 ports, ideal for legacy devices. USB-C Ports: 2 USB 4 Gen3x2 Type C ports that support USB PD, DisplayPort, and Thunderbolt™ 4 for high-speed data transfer and versatile connectivity. DC-In Port: For power supply. Headphone Out and Micro-SD Slot: For audio connectivity and expandable storage. As a troubleshooting tip, if you experience any issues with connecting external devices—especially via the USB-C or HDMI ports—we suggest ensuring that all drivers, particularly the graphics and USB controllers, are up to date. This can often help optimize performance and compatibility with various peripherals. https://www.lg.com/us/laptops/lg-17z90r-k.ads9u1-gram-laptop#pdp_specs Please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to explore further solutions and assist with any additional questions you may have. —Renzo
Answered by LG Digital Customer Care

Q: QuestionWill this laptop run Microsoft Flight Simulator 2024
Asked by Gerald.
- A:Answer It would run Microsoft Flight Sim extremely poor.
Answered by TheShifty6
Q: QuestionDoes this model have a fingerprint reader?
Asked by BillinDallas.
- A:Answer Hello there! Thank you for your question. The LG Gram 17Z90R-K.ADS9U1 does not feature a fingerprint reader. However, it is equipped with an FHD IR Webcam for facial recognition, which can offer a secure and convenient way to log in. https://www.lg.com/us/laptops/lg-17z90r-k.ads9u1-gram-laptop#pdp_specs We understand your situation, and if you need any further assistance or details, feel free to send us a private message on Social Media @LGUSSupport, and our team will be happy to assist you further. We appreciate your patience! —Renzo
Answered by LG Digital Customer Care

Q: QuestionI purchased this laptop and would like to use the laplink PCmover app that is preloaded. Where can I find the PCmover serial number?
Asked by DB.
- A:Answer Info from a chat at https://help.laplink.com/: The LG Gram version of PCmover does not require a serial number or license key. Download and install using this link on the old computer only. https://dl.laplink.com/lg/pro **NOTE: The link will not take you to any website, the link will just ask you to run/save (at the bottom, or automatically download and will appear on the upper right part of the browser) if you are using internet explorer/edge. If you are using chrome or firefox it will download automatically. If it's taking you to a website you are entering it on a search bar and not the address bar(where you can see http://www) you need to enter it on the address bar. If the address bar is searching for you, make sure you select the one with the globe icon instead of the magnifying glass icon when you enter the link. After you've installed PCmover on your old computer, do the following: - Open PCMover on both computers. - Click on "Transfer between PCs" on both the old and new computers. - For now, focus on the old computer. Run PCMover on the old computer and follow its instructions. - While it's scanning for the "other computer," switch back to the new computer. - Click "Next" on the new computer. - Follow the on-screen instructions. - You should now be good to go!
Answered by RiverCityTX
Q: QuestionIs the LG Gram 17 Energy-Star certified? Under "Show Full Specs" the answer is No. But under "From the Manufacturer" the images of the laptop include an Energy Star logo (14th of 15 images). Which of these is correct?
Asked by Flounderband.
- A:Answer Hi there! Thank you for your question. According to the official specifications for the LG Gram 17 (Model: 17Z90R-K.ADS9U1), it is not listed as ENERGY STAR Certified (under "Show Full Specs"). Although the Energy Star logo appears in some images under "From the Manufacturer," this could be a mistake in the marketing materials or the images themselves. Based on the official product specs, it is not certified as ENERGY STAR. https://www.lg.com/us/laptops/lg-17z90r-k.ads9u1-gram-laptop#pdp_specs If you have any further questions, feel free to reach out! —Renzo
Answered by LG Digital Customer Care

Q: QuestionHow well will this run Fusion 360, Solidworks, and 3d printer slicers?
Asked by Yano.
- A:Answer Hi there, Yano. Thank you for your question! We understand that you're curious about the performance of the LG 17Z90R-K.ADS9U1 Gram Laptop when running applications like Fusion 360, SolidWorks, and 3D printer slicers. With its powerful 13th Gen Intel® Core™ i7-1360P processor (12 cores, up to 5.0 GHz), 32GB of LPDDR5 RAM, and Intel Iris Xe Graphics, this laptop is well-equipped to handle demanding applications such as Fusion 360 and SolidWorks. While the Intel Iris Xe Graphics is not a dedicated GPU, it should still provide solid performance for CAD and 3D modeling tasks at moderate complexity. For 3D printer slicers, it will also perform well, especially with its fast processing speed and large storage capacity (2TB). If you require intensive rendering tasks or complex 3D simulations, a dedicated graphics card might offer additional performance benefits. However, for most design and slicing needs, this laptop should meet your requirements with ease. https://www.lg.com/us/laptops/lg-17z90r-k.ads9u1-gram-laptop#pdp_specs If you have any further questions or need additional assistance, please send us a private message on Social Media @LGUSSupport. Our team will be happy to assist you further. We appreciate your interest in our LG Gram laptop! —Renzo
Answered by LG Digital Customer Care

Q: QuestionIs this laptop has an international warranty or warranty limited to USA only. I want to buy in USA and use it in INDIA. So Please confirm?
Asked by Anonymous.
- A:Answer Hi there, thank you for your question about the LG 17Z90R-K.ADS9U1 laptop. We understand that you’re inquiring about the warranty coverage if purchased in the USA and used in India. The warranty for LG products purchased in the United States is limited to the United States only and is not applicable internationally. This means that if you buy this laptop in the U.S. and use it in India, any warranty claims would need to be addressed within the U.S. LG WARRANTY INFORMATION: https://www.lg.com/us/support/warranty-information#cusCode=17Z90R-K.ADS9U1&cat=CT00000317&salCode=OTHERS&sufCode=undefined If you need further clarification or additional assistance, feel free to reach out to us by sending a private message on Social Media @LGUSSupport. We’d be happy to assist you further. We appreciate your patience. —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes this have a backlighted keyboard?
Asked by Susan.
- A:Answer Hi there, Susan. Thank you for your question about the LG gram 17” Lightweight Laptop (17Z90R-K.ADS9U1). Yes, this model features a backlit keyboard, making it convenient for typing in low-light environments. https://www.lg.com/us/laptops/lg-17z90r-k.ads9u1-gram-laptop#pdp_specs If you have any further questions or need additional assistance, feel free to send us a private message on social media @LGUSSupport, and our team will be happy to assist. We hope this enhances your experience with the LG gram! —Renzo
Answered by LG Digital Customer Care

Q: QuestionDoes this model have speakers?
Asked by Emily.
- A:Answer yes, stereo but you would be better off with external speakers
Answered by NelsonR
Q: QuestionWhat is the max ram that can be installed?
Asked by Anonymous.
- A:Answer Not for everyone. Minimum of 40gb of ram is most necessary to run higher end programs and to multitask with no lag. Look else where for higher ram
Answered by Anonymous
Q: QuestionIs the Screen Finish Glossy or Matte?
Asked by Bigben2493.
- A:Answer matte
Answered by NelsonR
Q: QuestionHow loud is the keyboard? I need a quiet keyboard.
Asked by Anonymous.
- A:Answer for me it's quiet with a tiny click to it. only noticable if super quiet
Answered by NelsonR
Q: QuestionDoes this computer have an optical drive?
Asked by Gimmieshelter.
- A:Answer no
Answered by NelsonR
Q: QuestionDoes BEST BUY offer an upgrade from Windows 11 Home to PRO ?
Asked by Rick.
- A:Answer more than likely for a price
Answered by NelsonR
Q: QuestionIs it loaded with office
Asked by Anonymous.
- A:Answer yes but that's a windows thing and only as a trial version of 30 days
Answered by NelsonR
Q: QuestionWhat is the webcam resolution and image quality?
Asked by Eric.
- A:Answer not the best for sure but not bad either. think youtube 480p quality
Answered by NelsonR
Q: QuestionHas the sound quality been improved in the 2023 model over that of the 2022 model?
Asked by Eric.
- A:Answer slightly but not that noticable
Answered by NelsonR
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