Questions & Answers

Q: QuestionDoes this laptop have a camera in the front?

• A:Answer Yes, this laptop has a front-facing camera.

Q: QuestionDoes this laptop have a backlit keyboard?

• A:Answer Yes, this laptop features a backlit keyboard.

Q: QuestionHow many CPU cores does this laptop have?

• A:Answer This laptop has a 16-core CPU.

Q: QuestionCan I connect a headphone to this laptop?

• A:Answer Yes, this laptop has a headphone jack.

Q: QuestionWhat operating system does this laptop have?

• A:Answer This laptop comes with Windows 11 Home operating system.

Q: QuestionWhat is the total storage capacity of this laptop?

• A:Answer The total storage capacity of this laptop is 1000 gigabytes.

Q: QuestionWhat is the processor model in this laptop

Asked 5 days ago by suzook.

• A:Answer Hi there, Suzook. Thank you for reaching out to us. We understand your inquiry regarding the processor model of the 17Z90TR-E.ADB7U1. This laptop is equipped with the Intel® Core™ Ultra7 (Series 2) 255H processor. https://www.bestbuy.com/product/lg-gram-pro-17-laptop-intel-core-ultra-9-with-32gb-memory-nvidia-rtx5050-1tb-ssd-black/JJ8VPZK2L9 If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 3 days ago by LG Digital Customer Care

  
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Q: Questionis the HDMI port on this device for input and output?

Asked 1 week ago by graythesmith.

• A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry about the HDMI port on the LG gram Pro laptop (17Z90TR-E.AD8BA9). The HDMI port on this device is for output only. https://www.bestbuy.com/product/lg-gram-pro-17-laptop-intel-core-ultra-9-with-32gb-memory-nvidia-rtx5050-1tb-ssd-black/JJ8VPZK2L9 If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 1 week ago by LG Digital Customer Care

  
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Q: QuestionThe LG gram Pro 17-inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Does this lap top have a full size functioning SD slot?

Asked 2 months ago by Jonboy.

• A:Answer The LG gram Pro 17 Inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 9, 32GB RAM, 1TB SSD, RTX 5050, Black, Model # 17Z90TR-E.ADB8U3, does not have an SD slot...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this have a touchscreen (not the touch pad)?

Asked 2 months ago by LindaR.

• A:Answer The LG gram Pro 17-inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 9, 32GB RAM, 1TB SSD, RTX 5050, Black, Model # 17Z90TR-E.ADB8U3, does not have a touchscreen...^Ivan.

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionDo you offer the LG Gram Pro 17 with 32gb ram, 2tb hard drive with the Nvidia 5050 graphics here at BestBuy.com? If so please show me a link to it. Thank you.

Asked 2 months ago by BR.

• A:Answer Hello there. We understand your inquiry about the LG gram Pro 17" Laptop. The specific model with the Intel Core Ultra 9 processor, 32GB of memory, NVIDIA RTX5050 graphics, and a 2TB hard drive is an available configuration. However, product availability can vary by retailer. Since you are asking about BestBuy.com, we recommend checking their website directly as inventory can change. We'd be more than happy to help you with any other questions you may have. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-gram-pro-17-laptop-intel-core-ultra-9-with-32gb-memory-nvidia-rtx5050-1tb-ssd-black/JJ8VPZK2L9 We appreciate your patience. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionAre the memory and disk upgradeable? 32G and 1T are not enough for heavy applications in this price range.

Asked 3 months ago by Sam.

• A:Answer Hello there, Sam. Thank you for reaching out to us about the LG gram Pro 17-inch laptop (17Z90TR-E.ADB8U3). We understand your inquiry about the memory and storage being upgradeable for heavy applications. The 32GB LPDDR5X RAM in this unit is soldered to the motherboard and is not upgradeable. However, the laptop features dual M.2 Gen4 NVMe SSD slots, which means the storage can be upgraded. You can add a second SSD or replace the existing one to increase the total storage capacity. https://www.bestbuy.com/site/lg-gram-pro-17-laptop-intel-core-ultra-9-with-32gb-memory-nvidia-rtx5050-1tb-ssd-black/6635753.p?skuId=6635753 We understand your inquiry, and if you have any other questions or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to help. We appreciate your patience. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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