Questions & Answers

Q: QuestionDoes this laptop have a camera in the front?

• A:Answer Yes, this laptop has a front-facing camera.

Q: QuestionDoes this laptop have a backlit keyboard?

• A:Answer Yes, this laptop features a backlit keyboard.

Q: QuestionHow many CPU cores does this laptop have?

• A:Answer This laptop has a 16-core CPU.

Q: QuestionCan I connect a headphone to this laptop?

• A:Answer Yes, this laptop has a headphone jack.

Q: QuestionWhat operating system does this laptop have?

• A:Answer This laptop comes with Windows 11 Home operating system.

Q: QuestionWhat is the total storage capacity of this laptop?

• A:Answer The total storage capacity of this laptop is 1000 gigabytes.

Q: QuestionDoes it truly have a NVIDIA RTX5050?

Asked 2 months ago by WardG.

• A:Answer Hi there. Thank you for sharing your experience with us. We understand that you are verifying the graphics card specification for the LG gram Pro laptop, model 17Z90TR-E.ADB7U1. We understand your inquiry. You are absolutely correct. The LG gram Pro 17Z90TR-E.ADB7U1 is an extremely powerful laptop, and its specifications confirm that it is equipped with the dedicated NVIDIA RTX 5050 graphics processing unit. This model is a premium configuration designed for demanding tasks such as high-resolution content creation and advanced gaming, and it leverages the performance of the NVIDIA RTX 5050 GPU, along with the Intel® Core™ Ultra7 (Series 2) processor and 32GB of LPDDR5X RAM, to deliver a truly superior experience. https://www.bestbuy.com/product/lg-gram-pro-17-laptop-intel-core-ultra-9-with-32gb-memory-nvidia-rtx5050-1tb-ssd-black/JJ8VPZK2L9 If you have any further questions about the performance, features, or optimal settings for your LG gram Pro, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionWhat is the processor model in this laptop

Asked 2 months ago by suzook.

• A:Answer Hi there, Suzook. Thank you for reaching out to us. We understand your inquiry regarding the processor model of the 17Z90TR-E.ADB7U1. This laptop is equipped with the Intel® Core™ Ultra7 (Series 2) 255H processor. https://www.bestbuy.com/product/lg-gram-pro-17-laptop-intel-core-ultra-9-with-32gb-memory-nvidia-rtx5050-1tb-ssd-black/JJ8VPZK2L9 If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: Questionis the HDMI port on this device for input and output?

Asked 2 months ago by graythesmith.

• A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry about the HDMI port on the LG gram Pro laptop (17Z90TR-E.AD8BA9). The HDMI port on this device is for output only. https://www.bestbuy.com/product/lg-gram-pro-17-laptop-intel-core-ultra-9-with-32gb-memory-nvidia-rtx5050-1tb-ssd-black/JJ8VPZK2L9 If you have any further questions about its features, please send us a private message on Social Media @LGUSSupport, and our team will be more than happy to assist you. —Renzo

  Answered 2 months ago by LG Digital Customer Care

  
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Q: QuestionThe LG gram Pro 17-inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Does this lap top have a full size functioning SD slot?

Asked 4 months ago by Jonboy.

• A:Answer The LG gram Pro 17 Inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 9, 32GB RAM, 1TB SSD, RTX 5050, Black, Model # 17Z90TR-E.ADB8U3, does not have an SD slot...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionDoes this have a touchscreen (not the touch pad)?

Asked 4 months ago by LindaR.

• A:Answer The LG gram Pro 17-inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo™ Edition - Intel® Core™ Ultra 9, 32GB RAM, 1TB SSD, RTX 5050, Black, Model # 17Z90TR-E.ADB8U3, does not have a touchscreen...^Ivan.

  Answered 4 months ago by LG Digital Customer Care

  
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Q: QuestionDo you offer the LG Gram Pro 17 with 32gb ram, 2tb hard drive with the Nvidia 5050 graphics here at BestBuy.com? If so please show me a link to it. Thank you.

Asked 5 months ago by BR.

• A:Answer Hello there. We understand your inquiry about the LG gram Pro 17" Laptop. The specific model with the Intel Core Ultra 9 processor, 32GB of memory, NVIDIA RTX5050 graphics, and a 2TB hard drive is an available configuration. However, product availability can vary by retailer. Since you are asking about BestBuy.com, we recommend checking their website directly as inventory can change. We'd be more than happy to help you with any other questions you may have. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/product/lg-gram-pro-17-laptop-intel-core-ultra-9-with-32gb-memory-nvidia-rtx5050-1tb-ssd-black/JJ8VPZK2L9 We appreciate your patience. —Renzo

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionAre the memory and disk upgradeable? 32G and 1T are not enough for heavy applications in this price range.

Asked 5 months ago by Sam.

• A:Answer The RAM is not upgradable , this seems to be the trend with most laptop sadly. As for the 32 GB and 1 TB being enough for heavy applications the 32 gig should be more than enough for MOST things, I would even say for about 99% of people it should be enough. So yes there is a small group of people it won't be enough for (data scientist running large LLM etc) but for most people it's more than enough. While the 1 TB storage is decent and with thunderbolt 4 you can always have external storage added which will run just as fast.

  Answered 1 month ago by JayT

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