Questions & Answers

Q: QuestionHow much does this LG gram Pro weigh?

• A:Answer This LG gram Pro weighs 3.08 lbs.

Q: QuestionDoes this LG gram Pro come with a stylus?

• A:Answer Yes, a stylus pen with 4096 levels of pressure sensitivity is included.

Q: QuestionWhat kind of speakers does the LG gram Pro have?

• A:Answer It has four built-in stereo speakers with Smart AMP and Dolby Atmos for 3D surround sound.

Q: QuestionWhat is the total storage capacity of this LG gram Pro?

• A:Answer The total storage capacity is 1TB (1000 gigabytes).

Q: QuestionWhat is the battery life of the LG gram Pro?

• A:Answer The LG gram Pro offers up to 19 hours of video playback time.

Q: QuestionWhat type of display does the LG gram Pro have?

• A:Answer The LG gram Pro has an OLED display.

Q: QuestionIs this better then a s9ultra tablet?

Asked 3 months ago by Archie.

• A:Answer Hello there, Archie. Thank you for your inquiry. We understand you're looking for a comparison between the LG gram Pro 2-in-1 and the Samsung S9 Ultra tablet. The LG gram Pro 2-in-1 (model # 16T90TP-K.AAB4U1) operates on a full Windows 11 Home operating system, which is a key difference from a tablet. It's a full-featured laptop with a 2-in-1 design, meaning it can also be used as a tablet with the included stylus. Your feedback is important, and we'd like to assist you further. Please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. https://www.bestbuy.com/site/lg-gram-pro-2in1-16-oled-touch-screen-laptop-intel-core-ultra7-255h-with-16gb-ram-1tb-ssd-obsidian-black/6619285.p?skuId=6619285 We appreciate your patience. —Renzo

  Answered 3 months ago by LG Digital Customer Care

  
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Q: QuestionAre the USB-C ports actually Thunderbolt 4 ports? Needed for running big monitors.

Asked 5 months ago by Greg.

• A:Answer The LG gram Pro 2-in-1 16-inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo Edition - Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, Black, Model # 16T90TP-K.AAB4U1 features 2 x USB-C (Thunderbolt 4) ports that allow you to connect displays and can transfer up to 40 Gb/s with compatible devices and support DisplayPort Alt-Mode, and Power Delivery...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
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Q: QuestionWhich version of the Intel Arc graphics core does this unit have integrated? I searched for laptops with the Arc 140V version but the Best Buy search engine kinda sucks for this type of query... and can the RAM be upgraded to 32GB or is it soldered in?

Asked 1 week ago by HardwareGuy.

• A:Answer RAM is soldered in. Sorry. This uses the 255H processor so has the 140T graphics. To get the 140V you must step up to the intel 256V or 258V processor

  Answered 5 days ago by Guru0006Verified Purchase

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Q: QuestionIs a stylus included?

Asked 1 month ago by Wolf.

• A:Answer Yes

  Answered 5 days ago by Guru0006Verified Purchase

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Q: QuestionDoes this have a glass touchpad?

Asked 1 month ago by VladTepes.

• A:Answer The LG gram Pro 2-in-1 16-inch, Thin and Lightweight Laptop, Windows 11 Home, Intel® Evo Edition - Intel® Core™ Ultra 7, 16GB RAM, 1TB SSD, Black, Model # 16T90TP-K.AAB4U1, has an OLED Touch Display. It does not have a glass touchpad...^Ivan.

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionWhat type of charge can I use with this laptop? Will a 65 watt USB C charger be enough?

Asked 3 months ago by asiriusbee.

• A:Answer Yes 65 watt usb C chargeer js whatt comes with it. Part number LP65WFC20P-NJW

  Answered 5 days ago by Guru0006Verified Purchase

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Q: QuestionDoes this laptop have fingerprint scanner and also windows hello facial recognition?

Asked 5 months ago by h1a8.

• A:Answer Yes to hello facial recognition but oddly no fingerprint sensor. Its ONLY missiing feature IMO

  Answered 5 days ago by Guru0006Verified Purchase

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