“When the TV is delivered and installed, will they remove the old TV?”
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Hi there! We understand your inquiry about your LG OBX-43UT8000AUA TV delivery and installation and are here to clarify. LG itself doesn’t provide haul-away services—removal of your old TV is handled by the retailer or installer you purchase through. If you’ve ordered installation through Best Buy, they offer a “haul-away” option as part of their Home Theater Installation package, but you’ll need to contact Best Buy directly to add or confirm that service. As a quick troubleshooting step to prepare for install day, please make sure your old TV is powered off and that all cables (HDMI, power, antenna) are disconnected and neatly coiled. Labeling each cable with tape or tags can help the installer swap connections seamlessly to your new LG TV. It also helps ensure no cables are left behind or damaged during the swap. https://www.bestbuy.com/site/lg-refurbished-43-class-ut8000-series-led-4k-uhd-smart-webos-tv/6595137.p?skuId=6595137 If you have any further questions about your LG TV’s setup, TV settings, or feature walkthrough once it’s in place, please send us a private message on social media @LGUSSupport. We’ll be more than happy to help you optimize your viewing experience. We appreciate your patience and look forward to assisting you with your new LG TV! —Renzo
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