Questions & Answers

Q: QuestionCan the TV be wall-mounted?

• A:Answer This TV model has a VESA wall mount standard of 200mm x 200mm.

Q: QuestionHow many HDMI inputs does the TV have?

• A:Answer This TV has three HDMI inputs.

Q: QuestionDoes the TV have a built-in voice assistant?

• A:Answer This TV has Amazon Alexa built-in.

Q: QuestionDoes the TV have USB ports?

• A:Answer The TV has two USB-A ports.

Q: QuestionWhat is the screen size of the TV?

• A:Answer The screen size of this TV is 42.5 inches.

Q: QuestionDoes this tv have CEC so I can use the remote on my av receiver for volumn?

Asked 5 months ago by Nick.

• A:Answer The HDMI ports on this LG Refurbished 43” Class UT8000 Series LED 4K UHD Smart webOS TV, Model # OBX-43UT8000AUA are HDMI CEC compliant. TV manufacturers package HDMI CEC under different names and on LG TVs, it is packaged as Simplink...^Ivan.

  Answered 5 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhen the TV is delivered and installed, will they remove the old TV?

Asked 6 months ago by Anonymous.

• A:Answer Hi there! We understand your inquiry about your LG OBX-43UT8000AUA TV delivery and installation and are here to clarify. LG itself doesn’t provide haul-away services—removal of your old TV is handled by the retailer or installer you purchase through. If you’ve ordered installation through Best Buy, they offer a “haul-away” option as part of their Home Theater Installation package, but you’ll need to contact Best Buy directly to add or confirm that service. As a quick troubleshooting step to prepare for install day, please make sure your old TV is powered off and that all cables (HDMI, power, antenna) are disconnected and neatly coiled. Labeling each cable with tape or tags can help the installer swap connections seamlessly to your new LG TV. It also helps ensure no cables are left behind or damaged during the swap. https://www.bestbuy.com/site/lg-refurbished-43-class-ut8000-series-led-4k-uhd-smart-webos-tv/6595137.p?skuId=6595137 If you have any further questions about your LG TV’s setup, TV settings, or feature walkthrough once it’s in place, please send us a private message on social media @LGUSSupport. We’ll be more than happy to help you optimize your viewing experience. We appreciate your patience and look forward to assisting you with your new LG TV! —Renzo

  Answered 6 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat is the warranty on an open box tv

Asked 6 months ago by Susie.

• A:Answer Hello there, Susie. We understand your inquiry about the OBX‑43UT8000AUA open‑box TV. LG provides a standard limited 1‑year parts and labor warranty on new TVs, but open‑box coverage is set by the retailer’s policy. For Best Buy open‑box purchases, please contact Best Buy directly to confirm the specific warranty terms on your unit. As a troubleshooting step, once your TV is connected, verify you’re running the latest webOS firmware by going to Settings > All Settings > General > About This TV > Check for Updates and installing any available updates. Keeping your software current ensures you get the best performance and access to the latest features. https://www.bestbuy.com/site/lg-refurbished-43-class-ut8000-series-led-4k-uhd-smart-webos-tv/6595137.p?skuId=6595137 For personalized assistance or any further questions, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you. We appreciate your patience and thank you for choosing LG! —Renzo

  Answered 6 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionIs the magic remote included in the package?

Asked 11 months ago by Customer.

• A:Answer Hi there, thank you for your question about the LG OBX-43UT8000AUA TV! This model includes a Magic Remote in the package, offering intuitive mouse-like pointing, voice control, and preset app buttons for quick access to your favorite content. Please note that the remote requires two alkaline batteries, which are typically included. https://www.bestbuy.com/site/lg-refurbished-43-class-ut8000-series-led-4k-uhd-smart-webos-tv/6595137.p?skuId=6595137 If you have additional questions or need further assistance, feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to assist. —Renzo

  Answered 11 months ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat tuner does it have 1.0 or 3.0 atsc?

Asked 1 year ago by Dawg.

• A:Answer Hi, Dawg. Thank you for your inquiry about the LG TV (OBX-43UT8000AUA) model. This model is equipped with an ATSC 1.0 tuner. Unfortunately, it does not support the newer ATSC 3.0 standard, which is the latest over-the-air broadcast standard offering improved picture and sound quality, as well as additional features. For more information about the specs of this unit, you may check this link: https://www.lg.com/us/tvs/lg-43ut8000aua-4k-uhd-tv. If you're interested in accessing ATSC 3.0 broadcasts, you may need an external device or tuner that supports the 3.0 standard. If you have any other questions or need help with setup, feel free to send us a private message on social media @LGUSSupport, and we’ll be happy to assist you. Thanks again for reaching out, and we're here to help with any other inquiries you may have. ^Juvy

  Answered 1 year ago by LG Digital Customer Care

  
  Helpful (0)Unhelpful (0)ReportAnswer this question