A:Answer Hi there. Thank you for sharing your experience with us. We understand your inquiry regarding the return policy for the SP2. Since the unit was purchased at Best Buy, the return process is subject to their specific return policy and terms. We recommend contacting Best Buy directly or visiting their website to confirm their current return window and requirements.
https://www.bestbuy.com/product/lg-2-1-channel-sound-bar-with-built-in-subwoofer-spm2/JJ8VPZSYWT
Your feedback is important, and we'd like to assist you further. If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo
