Questions & Answers

Q: QuestionHow many gliding racks does the lower oven have?

• A:Answer The lower oven is equipped with two gliding racks.

Q: QuestionDoes the oven come with a meat probe?

• A:Answer Yes, the lower oven includes a meat probe to check your dish's progress.

Q: QuestionWhat is the capacity of the lower oven?

• A:Answer The lower oven has a capacity of 4.7 cubic feet.

Q: QuestionCan I preheat the oven remotely?

• A:Answer Yes, you can preheat the oven remotely using the ThinQ app.

Q: QuestionDoes this oven have a hidden bake element?

• A:Answer Yes, this oven has a hidden bake element.

Q: QuestionCan you control the oven features remotely using the ThinQ technology?

This question was asked about the related product: LG - STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Sous Vide - Essence White

• A:Answer With ThinQ technology, you can control key oven features from anywhere, at any time.

Q: QuestionHow does the TurboCook speed oven work?

This question was asked about the related product: LG - STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Sous Vide - Essence White

• A:Answer The TurboCook speed oven utilizes Infrared Heating and a 2-in-1 convection microwave to cook food two to four times faster than a conventional oven.

Q: QuestionWhat are the benefits of using the steam assist feature in the lower oven?

This question was asked about the related product: LG - STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Sous Vide - Essence White

• A:Answer The steam assist feature in the lower oven enhances baking and roasting.

Q: QuestionDoes the oven have a self-cleaning feature?

This question was asked about the related product: LG - STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Sous Vide - Essence White

• A:Answer The LG STUDIO combination double wall oven has a self-cleaning feature in the lower oven.

Q: QuestionWhat is the capacity of the microwave oven?

This question was asked about the related product: LG - STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Sous Vide - Essence White

• A:Answer The capacity of this microwave oven combination is 1.7 cubic feet for the upper oven and 4.7 cubic feet for the lower oven.

Q: QuestionDoes the lower oven have steam bake? Does the lower oven have?Sous vide?

Asked 1 year ago by Donnadonna.

• A:Answer Hello there! Thank you for reaching out with your question. The WCES6428F model does feature a steam bake function in the lower oven, which helps to enhance baking results by providing a moist baking environment. However, the lower oven does not have a sous vide function. If you have any more questions or need further assistance, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you further. We appreciate your patience and understanding. —Avril

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionHi, Can the unit come with the microwave on the bottom & oven on top? If not is there a reason that combination units are setup with microwaves on top & ovens on the bottom? Thank you

Asked 2 years ago by Chuck.

• A:Answer This oven is set up with only one configuration and that is with the microwave on the top. It does not appear that it can be changed. I would check with the manufacturer regarding any models which may be reversed. You may have to consider buying each unit separately then having them installed in your wall with the microwave on the bottom.

  Answered 2 years ago by MarkPVerified Purchase

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Q: QuestionDoes this unit have an air fryer?

Asked 7 months ago by RamS.

• A:Answer The LG STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Sous Vide - Stainless steel, Model # WCES6428F, does have an Air Fry mode...^Ivan.

  Answered 7 months ago by LG Digital Customer Care

  
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Q: QuestionHow long does it take the oven to preheat to 350 degrees?

Asked 7 months ago by Ovenshopper.

• A:Answer There is no predetermined time for how long it will take the LG STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Sous Vide - Stainless steel, Model # WCES6428F, to preheat to 350°F. How long it will take will depend on your external environmental conditions. It will preheat quicker in warmer weather than it would in colder weather. Most modern range ovens typically take from approximately 12 to 15 minutes...^Ivan.

  Answered 7 months ago by LG Digital Customer Care

  
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Q: QuestionIs there an option to get gas oven vs electric? What is price?

Asked 11 months ago by Brian.

• A:Answer The LG - STUDIO 30" Smart Built-In Electric Convection Combination Wall Oven with Microwave and Sous Vide - Stainless Steel, Model # WCES6428F is only available with double electric ovens...^Ivan.

  Answered 11 months ago by LG Digital Customer Care

  
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Q: QuestionHow noisy is the fan?

Asked 1 year ago by JoeS.

• A:Answer Hello there, JoeS. Thank you for your question! We understand you're inquiring about the noise level of the fan in the LG WCES6428F combo wall oven. The convection fan in this model operates at a single speed and is part of the True Convection system, which helps distribute heat more evenly throughout the oven. While it is designed to be efficient and effective, convection fans can be noticeable when in use, particularly when baking or roasting at higher temperatures. The fan itself is generally not overly loud, but it may produce some background noise during convection cooking, as it circulates air to maintain consistent temperatures. However, it's not likely to be disruptive or excessively noisy in most kitchen settings. If you're concerned about the noise level, you can always check if the fan continues running after cooking, as this is common in convection ovens until the temperature stabilizes. https://www.lg.com/us/cooking-appliances/lg-wces6428f-combo-wall-oven#pdp_specs Feel free to send us a private message on Social Media @LGUSSupport if you have any further questions or need additional assistance! We appreciate your time and hope this helps! —Renzo

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionIs installation and removal of existing oven included?

Asked 1 year ago by Anonymous.

• A:Answer Thank you for reaching us regarding LG Wall Oven (WCES6428F) model. With regards to your installation and removal concern, kindly coordinate with the dealer where you'll buy your LG appliance. In your case, on BestBuy. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionWhat I have now is two separate appliances. Microwave on top and oven on bottom. The are stacked but not one piece like the LG. I have a 240/20 amp circuit for the oven. And a 120/20 amp circuit for the microwave. Can I hook up each piece individually?

Asked 1 year ago by Luke.

• A:Answer Thank you for reaching us regarding LG Wall Oven. To properly connect your appliances, make sure to hook up each one individually. The microwave needs a dedicated 20-amp, 120/125-volt circuit, while the oven needs a 240/20 amp circuit. Connect the microwave to a 120/20 amp circuit and the oven to a 240/20 amp circuit. Keep in mind that larger microwaves like the LG WCES6428F may need their own circuits due to their power draw. Make sure the circuit can handle the power needs of the appliance. You can download its owner's manual through this link for more information: https://www.lg.com/us/support/product/lg-WCES6428F.BRSLSTD. If problem persist, please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

  Answered 1 year ago by LG Digital Customer Care

  
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Q: QuestionDoes this unit have a remote start, like the model #WCEP6427F, using the app?

Asked 2 years ago by Hammers.

• A:Answer as far as i can tell, you either opt for remote functions or manual functions so you can't operate it on the app and on the oven at the same time. So that's a major flaw

  Answered 1 year ago by AdamJ

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