“the ear buds don't fit my ears well. I have a hard time keeping them from falling out. I tried both sets , but they don't fit. do you have a fix?”

1-10 of 10 Answers

• Regrettably, at least one pair of the earbuds that were included accessories with the LG TONE Active™ Premium Wireless Stereo Headset, Model # HBS-850 should have fit and the only fix would be to find earbuds from an electronic retailer that sells replacement earbuds of a different size. The earbuds that LG makes for the Tone Series Bluetooth Headsets are all the same...^IFV

  Answered by LG Digital Customer Care 9 years ago

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• The tone active comes with plastic ear bud pieces to go over the earbuds for a more customized fit and make them more secure. You can always get a Best Buy store representative to open the package to ensure it fits/has the ear pieces before purchasing and always hold on to packaging and receipt for no hassle return if you're not happy with it. That's normally what I do......hope this helps!

  Answered by Craigster 9 years ago

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• Wax ear plugs conform to ear well

  Answered by Daniel 9 years ago

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• I'm sorry I have no fixes for this product. I will say that as I used the ear phones more, they did become more comfortable.

  Answered by Lynda 9 years ago

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• Maybe you should check different sizes

  Answered by Wanda 9 years ago

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• Change the ear bud size. I had the same problem if the buds r to small they would come off when on my Harley riding. After 80 mph my ear buds would always fall out but not after I changed the size of the buds to a larger size.

  Answered by Lupe 9 years ago

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• Spring for the Beats!

  Answered by TheWineSnob 9 years ago

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• I'm having the same issue. They aren't comfortable at all. I've tried a lot of the other tones and this one is worst

  Answered by Tuscaloosaking 9 years ago

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• I have the same problem, my ears are very small and I have a hard time finding something to stay in and these do. I love it

  Answered by Rebecca 9 years ago

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• You don't actually have to have the ear buds in your ear they pretty much just rest inside no actual need to push them in

  Answered by Corey 9 years ago

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