A:AnswerWe regret to read about the issues that you are experiencing with your LG - Tone Ultra Wireless Stereo Headset - Black, Model # HBS-810 and apologize for any inconveniences. As detailed on the warranty card that was included in the package that this unit came in, "LG Electronics warrants this product to be free from defects in design, material and workmanship at the time of its original purchase by a consumer, and for a subsequent period of one (1) year. Should your product need warranty service, please return it to the dealer from whom it was purchased or contact your local LG Electronics contact center to get further information." The 'Conditions' of the warranty are as follows, " The warranty is valid only if the original receipt issued to the original purchaser by the dealer, specifying the date of purchase and serial number, is presented with the product to be repaired or replaced. LG Electronics reserves the right to refuse warranty service if this information has been removed or changed after the original purchase of the product from the dealer.
- If LG Electronics repairs or replaces the product, the repaired or replaced product shall be warranted for the remaining time of the original warranty period or for ninety (90) days from the date of repair, whichever is longer. Repair or replacement may involve the use of functionally equivalent reconditioned units. Replaced parts or components will become the property of LG Electronics.
- This warranty does not cover any failure of the product due to normal wear and tear, or due to misuse, including but not limited to use in other than the normal and customary manner, in accordance with instructions for use and maintenance of the product. Nor does this warranty cover any failure of the product due to accident, modification or adjustment, acts of God or damage resulting from liquid.
- This warranty does not cover product failures due to improper repair installations, modifications or service performed by a non-LG Electronics authorized person. Tampering with any of the seals on the product will void the warranty.
- THERE ARE NO EXPRESS WARRANTIES, WHETHER WRITTEN OR ORAL, OTHER THAN THIS PRINTING INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY. IN NO EVENT SHALL LG ELECTRONICS OR ITS VENDORS BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE WHATSOEVER, INCLUDING BUT NOT LIMITED TO LOST PROFITS OR COMMERCIAL LOSS, TO THE FULL EXTENT THOSE DAMAGES CAN BE DISCLAIMED BY LAW.
• Some countries/states do not allow the exclusion or limitation of incidental or consequential damages, or limitation of the duration of implied warranties, so the preceding limitations or exclusions may not apply to you. The warranty provided does not affect the consumer’s statutory rights under applicable national legislation in force, nor the consumer’s rights against the dealer arising from their sales/purchase contract." BestBuy has a return policy that is printed and explained on your receipt. If the headset is past their return policy, you will need to contact our Support Center at (800) 243-0000 and they will instruct you on how to proceed in getting an in-warranty service as described above...^IFV
A:AnswerYes, my son has an iPhone 5s and the headphones works perfectly with it. This model only comes in black, there are another model that comes on blue and white tho.
A:AnswerHi Jackie. Just to clarify, it sounds like you are asking if the LG TONE ULTRA™ Premium Wireless Stereo Headset, Model # HBS-810 has voice commands? It does have a Voice Dialing feature that can be activated by briefly pressing the Call button to activate Voice Command and for the best results, the voice dialing tag should be recorded through the headset and your phone has to support voice dialing. If your phone doesn't support Voice dialing, the procedure above will activate Last Number Redial...^IFV
A:AnswerYes! I use mine with my IPhone 6s Plus. My daughter will borrow it for her iPhone 6 and her old IPad 2. And I'll even Bluetooth it to my Laptop to watch movies. It works with anything that has Bluetooth capability.
A:AnswerI have used my LG stereo headphones with my iPad mini once. I choose not to do it regularly because I don't need to use headphones that often with my iPad.
A:AnswerI don't know specifically about the Dragon software, as I don't use it, but on Android 4.4.4 I am able to use the headphones and microphone anywhere I would be able to use a headphone or microphone. I can use the microphone with other speech to text applications like Google, or the speech to text keyboards, so I would imagine it should work fine with Dragon, also.
A:AnswerI have had two pairs of LG Tone headphones (one ultra and one pro) and both could handle moderate sweat and five minutes or so walking without coverage in heavy rain. The Ultra earbuds do slip out a little more when I sweat than with my previous pair, but they're still quite good.
A:AnswerYes, the mic is integrated into the neck piece. These also have noise canceling so the people you're talking to can't hear background noise. But this works too good and can muffle your voice in the process.
A:AnswerI purchases one for my mother for this exact reason. She won't talk on the phone without it now, which is always entertaining as she fumbles with putting the earbuds in, but it works for her!
A:AnswerTechnically no, but the bluetooth only connects to your phone around 50-100 feet, depending on where you are. So it can be in the other room but not a mile away.
