1-1 of 1 Answer
Hello there, Miguel. We understand your inquiry about using a dock with your LG UltraGear 45GX950A-B 5K2K monitor. Your feedback is important, and we’d be happy to help you find the right solution. First, here’s a troubleshooting step you can try to ensure compatibility: • Verify DisplayPort Alt Mode support and firmware – Make sure the dock you choose offers Thunderbolt 4 or USB-C with DisplayPort 1.4 Alt Mode at 40 Gbps bandwidth. This ensures it can carry the full 5120 × 2160 @165 Hz signal. – Check that both your monitor’s firmware and the dock’s firmware are up to date—this can resolve handshake or bandwidth-limiting issues when driving 5K2K resolutions. Many users have had success with docks such as the CalDigit TS4 or the OWC Thunderbolt Dock, which provide Thunderbolt 4 ports capable of dual DisplayPort 1.4 passthrough. These docks will let you plug in your monitor’s USB-C cable directly and achieve the full 5K2K resolution and refresh rate. https://www.bestbuy.com/site/lg-ultragear-45-oled-dual-mode-5k2k-wuhd-165hz-wfhd-330hz-0-03ms-g-sync-freesync-premium-pro-gaming-monitor-black/6619492.p?skuId=6619492 If you still experience any bandwidth or display issues after confirming Alt Mode support and updating firmware, please send us a private message on social media @LGUSSupport so our team can explore further solutions tailored to your setup. We appreciate your patience and look forward to helping you maximize your gaming experience with your LG UltraGear 45GX950A-B. —Renzo
Sorry, there was a problem. Please try again later.
