Questions & Answers

Q: QuestionHow does Dual Mode enhance the gaming experience?

• A:Answer Dual Mode allows switching between 5K2K resolution at up to 165Hz and Wide Full HD at 330Hz for optimal performance in different game genres.

Q: QuestionWhat is the response time of this monitor?

• A:Answer This monitor boasts a near-instantaneous 0.03ms response time.

Q: QuestionIs this monitor compatible with G-SYNC and FreeSync?

• A:Answer Yes, this monitor is compatible with both NVIDIA G-SYNC and AMD FreeSync Premium Pro.

Q: QuestionDoes this monitor have built-in speakers?

• A:Answer Yes, it has built-in speakers with DTS HP:X.

Q: QuestionWhat type of display does this monitor use?

• A:Answer This monitor uses OLED display technology.

Q: QuestionWhat is the peak brightness of this monitor?

• A:Answer The monitor reaches up to 1300 nits peak brightness.

Q: QuestionWhat is the best way to connect this to a MacBookPro M4 Max, considering the DisplayPort doesn't handle the full bandwidth of the 2.1 spec? Should I use the HDMI cable or the USB-3 plugged into my ThunderBolt 5 port for the best throughput?

Asked 7 months ago by sysengr.

• A:Answer I have personally used the Thunderbolt 5 cable straight to the back of the monitor. You will get full resolution with HDR and 165Hz using that cable straight from the laptop to the USB-C port on the back of the monitor. Tested with my 16-inch M4 max

  Answered 7 months ago by JordanCVerified Purchase

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Q: QuestionI have a 3090Ti GPU. What quality will I be able to get on this monitor? Will I reach maximums on this monitor? If so, can you please provide the details?

Asked 10 months ago by GEVSea.

• A:Answer The LG customer care person doesn't know what product they are referring to and the capabilities of the 3090 Ti. This is a ultrawide 4k monitor 5120x2160 WUHD, not a dual QHD 5120x1440. Your card only supports display port 1.4a and hdmi 2.1. Both of those support ultra wide 4K or UHD at 165 hz, however, for demanding games you will not reach 165 hz. You will likely reach 60-120 hz with DLSS turned on. The newer 4090's sweet spot will be around 120 hz while the newest 5090 would more easily sustain 165 hz performance and supports display port 2.1. All of these will still need to utilize DLSS to keep the frame rates high on a 5120x2160 (WUHD) resolution.

  Answered 8 months ago by GregD

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Q: QuestionWhat is the overall height of this monitor at it's lowest setting on its base? I have a bookshelf over my desk and it needs to fit in that space.

Asked 8 months ago by GaryL.

• A:Answer I measure exactly 21 and a quarter inches from the bottom of the base to the tippy top of the monitor on the lowest height

  Answered 7 months ago by JordanCVerified Purchase

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Q: QuestionWhat is the spec of the DisplayPort 2.1 input - UHBR10, UHBR13.5, or UHBR20? I would like to know if I have to use display stream compression to push the monitor's max resolution of 5120x2160 and refresh rate 165Hz using 10-bit HDR.

Asked 8 months ago by UltrawideLover.

• A:Answer Hello there. We understand your inquiry about your LG 45GX950A-B’s DisplayPort 2.1 input. Your monitor’s single DisplayPort 2.1 connector is rated for UHBR13.5 (13.5 Gbps per lane, 54 Gbps total), not full UHBR20 bandwidth. To drive the panel at its maximum 5120 × 2160 resolution, 165 Hz, and 10-bit HDR, you’ll need Display Stream Compression (DSC), since the uncompressed data rate (~60.18 Gbps) exceeds the 54 Gbps link. Tip: Be sure to use a certified DisplayPort 2.1 UHBR13.5 cable and enable DSC support both on your graphics card’s driver panel and in the monitor’s OSD for the best, artifact-free performance. https://www.bestbuy.com/site/lg-ultragear-45-oled-dual-mode-5k2k-wuhd-165hz-wfhd-330hz-0-03ms-g-sync-freesync-premium-pro-gaming-monitor-black/6619492.p?skuId=6619492 If you need further assistance with setup or cable recommendations, please send us a private message on social media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience and thank you for choosing LG. —Renzo

  Answered 8 months ago by LG Digital Customer Care

  
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Q: Questiondoes it come with a remote?

Asked 10 months ago by great.

• A:Answer Hello there! Thank you for reaching out with your question about the LG 45GX950A-B Gaming Monitor. We understand your interest in knowing if the monitor comes with a remote. This model does not come with a remote control. However, it offers a range of convenient controls through the built-in on-screen menu and the LG Switch feature, which allows you to adjust settings and manage inputs seamlessly. You can also control various functions with the User Define Key. https://www.lg.com/us/monitors/lg-45gx950a-b-gaming-monitor If you have any other questions or need additional assistance, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help! —Renzo

  Answered 10 months ago by LG Digital Customer Care

  
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Q: QuestionCan i wall mount this monitor using a https://www.amazon.com/dp/B00SFSU53G?ref=ppx_yo2ov_dt_b_fed_asin_title&th=1

Asked 10 months ago by Ken.

• A:Answer Hi there, Ken. Thank you for your question regarding the LG 45GX950A-B UltraGear OLED gaming monitor. We understand your situation and the importance of finding a reliable wall mount for your setup. This monitor is VESA wall mount compatible with a 100 x 100mm pattern, which is a standard mounting size. The wall mount you've shared on Amazon appears to support 100 x 100mm VESA configurations, so it should physically work with the monitor. However, we highly recommend ensuring the mount is rated to hold at least 20.7 lbs, which is the monitor’s weight without the stand. Also, make sure it offers the appropriate support and clearance for the monitor’s curved 800R design. https://www.lg.com/us/monitors/lg-45gx950a-b-gaming-monitor#pdp_specs For further guidance or confirmation, please send us a private message on social media @LGUSSupport. Our team will be happy to help you double-check compatibility and walk you through installation tips if needed. —Renzo

  Answered 10 months ago by LG Digital Customer Care

  
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Q: QuestionWe are missing the bottom portion of our stand base. Where can we get another one.

Asked 1 month ago by Rowe1011.

• A:Answer Hi there, Rowe. Thank you for sharing your experience with us. We understand your inquiry regarding the missing stand base for the 45GX950A-B. We would be happy to help you locate the correct replacement part for your monitor. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-ultragear-45-oled-dual-mode-5k2k-wuhd-165hz-wfhd-330hz-0-03ms-g-sync-freesync-premium-pro-gaming-monitor-black/JJ8VPZWPY9 Please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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Q: QuestionAre there any docks that support this monitor (5k)?

Asked 8 months ago by Miguel.

• A:Answer Hello there, Miguel. We understand your inquiry about using a dock with your LG UltraGear 45GX950A-B 5K2K monitor. Your feedback is important, and we’d be happy to help you find the right solution. First, here’s a troubleshooting step you can try to ensure compatibility: • Verify DisplayPort Alt Mode support and firmware – Make sure the dock you choose offers Thunderbolt 4 or USB-C with DisplayPort 1.4 Alt Mode at 40 Gbps bandwidth. This ensures it can carry the full 5120 × 2160 @165 Hz signal. – Check that both your monitor’s firmware and the dock’s firmware are up to date—this can resolve handshake or bandwidth-limiting issues when driving 5K2K resolutions. Many users have had success with docks such as the CalDigit TS4 or the OWC Thunderbolt Dock, which provide Thunderbolt 4 ports capable of dual DisplayPort 1.4 passthrough. These docks will let you plug in your monitor’s USB-C cable directly and achieve the full 5K2K resolution and refresh rate. https://www.bestbuy.com/site/lg-ultragear-45-oled-dual-mode-5k2k-wuhd-165hz-wfhd-330hz-0-03ms-g-sync-freesync-premium-pro-gaming-monitor-black/6619492.p?skuId=6619492 If you still experience any bandwidth or display issues after confirming Alt Mode support and updating firmware, please send us a private message on social media @LGUSSupport so our team can explore further solutions tailored to your setup. We appreciate your patience and look forward to helping you maximize your gaming experience with your LG UltraGear 45GX950A-B. —Renzo

  Answered 8 months ago by LG Digital Customer Care

  
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Q: QuestionWhan play movies on it is black bars on the side

Asked 8 months ago by bobby.

• A:Answer It depends on the movie but most deature films fit the display with no black bars

  Answered 2 months ago by GavManVerified Purchase

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Q: QuestionCan this monitor connect to an m1 macbook pro via thunderbolt / usb-c?

Asked 9 months ago by Anonymous.

• A:Answer Hi there, thank you for reaching out with your question about your 45GX950A-B.AUS monitor and M1 MacBook Pro compatibility. We understand your situation and want to ensure you can enjoy the full capabilities of both devices. The LG 45GX950A‑B.AUS includes a USB‑C port with native DisplayPort Alternate Mode and up to 90 W power delivery via the supplied USB‑C cable. This means you can connect your M1 MacBook Pro to the LG monitor over Thunderbolt/USB‑C and run it at its native 5120 × 2160 resolution (up to 60 Hz). Troubleshooting Step: If your MacBook Pro doesn’t immediately detect the monitor, please: Confirm the included USB‑C cable is firmly connected to your Mac’s Thunderbolt port and the monitor’s USB‑C port. On your Mac, go to System Settings > Displays, hold down Option, then click Detect Displays. Select the LG 45GX950A-B in the display list and choose 5120 × 2160 at 60 Hz. For higher refresh rates (up to 165 Hz), use a USB‑C to DisplayPort cable into the monitor’s DisplayPort 2.1 input. https://www.lg.com/us/monitors/lg-45gx950a-b-gaming-monitor#pdp_specs If you’d like personalized assistance configuring your setup or have any other questions, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience as we help you get the most out of your LG 45GX950A‑B.AUS. —Renzo

  Answered 9 months ago by LG Digital Customer Care

  
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Q: QuestionHello, I wonder if this monitor will work with my HP Elitebook 845 G8 laptop (AMD Ryzen 5 PRO 5650U with Radeon Graphics 2.30 GHz) at 60 Hz. I want to use it for general productivity purposes (not for gaming). Thanks.

Asked 10 months ago by Oleg.

• A:Answer Hi there, Oleg. Thank you for your interest in the LG 45GX950A-B UltraGear™ OLED gaming monitor. We understand you're looking to use it for productivity with your HP EliteBook 845 G8, and we’d be happy to clarify. Yes, your HP EliteBook 845 G8 with AMD Ryzen 5 PRO 5650U and Radeon Graphics should be compatible with the 45GX950A-B monitor for general use at 60Hz. While this monitor is capable of a much higher refresh rate of 165Hz, it can still operate comfortably at 60Hz for tasks like browsing, word processing, and multitasking. To ensure compatibility, we recommend connecting via HDMI or USB-C using DisplayPort Alternate Mode (if your laptop supports it). If using HDMI, make sure your cable supports high resolutions like 5120 x 2160. You can also adjust the refresh rate in your Windows Display Settings if needed. For best performance, we suggest enabling "Reader Mode" through the monitor’s settings, which is designed to reduce eye strain—perfect for productivity. https://www.lg.com/us/monitors/lg-45gx950a-b-gaming-monitor#pdp_specs Should you have any further questions, please don’t hesitate to send us a private message on Social Media @LGUSSupport, and we’ll gladly assist you further. —Renzo

  Answered 9 months ago by LG Digital Customer Care

  
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Q: Questionwill this work with my iPad Pro and USB-C cable?

Asked 2 weeks ago by Ng.

• A:Answer What resolutions does your iPad Pro's graphics card support? As indicated in its header, the LG 45-inch UltraGear™ OLED 5K2K WUHD 165Hz or WFHD Dual Mode 330Hz 0.03ms G-sync Compatible DisplayPort 2.1 Gaming Monitor, 45GX950A-B, has a native 5K2K (5120 x 2160) resolution. It also supports 1920 x 1080 @ 60/120 Hz, 3440 x 1440 @ 50/60/100 Hz, 2560 x 1440 @ 60/75 Hz, 1920 x 1080 @ 330 Hz in Dual mode, 2560 x 1080 @ 330 Hz in dual mode, 3840 x 2160 @ 165 Hz, and 5120 x 2160 @ 60/100/165 Hz over USB-C, so if the graphics card in your iPad Pro supports the above-mentioned resolutions, it will work with the monitor...^Ivan.

  Answered 2 weeks ago by LG Digital Customer Care

  
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Q: QuestionThis monitor runs 165hz at 4k and 330hz at 1080p. What hz does it run at when displaying 1440p resolution?

Asked 1 month ago by C.

• A:Answer Hi there. Thank you for reaching out to us. We understand your inquiry regarding the refresh rate capabilities of the LG OLED Monitor, Model #45GX950A-B. Based on the specifications, the Dual Mode feature is specifically designed to support 5K2K WUHD at 165Hz and WFHD at 330Hz. For other resolutions such as 1440p, the monitor will generally operate at the native maximum refresh rate of 165Hz. https://www.bestbuy.com/product/lg-ultragear-45-oled-dual-mode-5k2k-wuhd-165hz-wfhd-330hz-0-03ms-g-sync-freesync-premium-pro-gaming-monitor-black/JJ8VPZWPY9 If you have any further questions about its features, please contact us on [email protected], and our team will be more than happy to assist you. —Renzo

  Answered 1 month ago by LG Digital Customer Care

  
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