Questions & Answers

Q: QuestionDoes this work with MagSafe?

Asked 5 years ago by Sam.

• A:Answer Yes, it works well with my Magsafe charger.

  Answered 5 years ago by Justin

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Q: QuestionDoes this case come apart to put it on? Or how do you put it on?

Asked 5 years ago by Anonymous.

• A:Answer yes it does

  Answered 5 years ago by sarah

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Q: QuestionHey BestBuy, is this case waterproof or water resistant?

Asked 5 years ago by Marco.

• A:Answer No, The Lifeproof Fre (Not out yet for iPhone 12 Pro Max) is the waterproof phone case from Lifeproof.

  Answered 5 years ago by Davey

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Q: QuestionHow is the knob/switch that is on the side supposed to work? Mine is not budging.

Asked 5 years ago by Books.

• A:Answer You will need to take the case off and ensure that the switch lines up with the case. The same happened to me and just lining it up allowed it to work.

  Answered 5 years ago by Dann

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Q: QuestionWill this work for 13 pro max?

Asked 4 years ago by One.

Q: QuestionDoes it fit a 13 pro max too? Many cases fit both the 12 & 13 pro max.

Asked 4 years ago by Liftingfordays.

• A:Answer Yes I have the iPhone 13 pro max and it fits it!

  Answered 4 years ago by HemdawgVerified Purchase

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Q: QuestionIn theory would this be far off from fitting the iphone 13? Or close fit? I save $40 if it doesnt look silly and fits decent. Thank you in advance.

Asked 4 years ago by Johnny.

• A:Answer There is a difference in size with the iPhone 13 and iPhone 13 pro max. So it will not fit the iPhone 13!

  Answered 4 years ago by HemdawgVerified Purchase

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Q: QuestionDoes this case work on pro max 13

Asked 4 years ago by Ramos.

• A:Answer Yes I have it on my iPhone 13 pro max

  Answered 4 years ago by HemdawgVerified Purchase

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Q: QuestionAnyone found a good holster for this case?

Asked 5 years ago by GeorgeG.

Q: Questionwill u match online price of this product?

Asked 5 years ago by Anonymous.

• A:Answer No they will not match online prices.

  Answered 5 years ago by Isaac

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Q: QuestionDoes it cover the screen?

Asked 5 years ago by iPhoneuser.

• A:Answer Yes this case will protect the screen however it does not come with a screen protector.

  Answered 5 years ago by Isaac

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Q: QuestionWhat kind of warranty comes with this ?

Asked 5 years ago by Doug.

• A:Answer It is a great warranty service, if the case gets damaged or anything they will send you a new one for free. (They do ask for pictures) You only pay for shipping and handling.

  Answered 5 years ago by Alexthekid

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Q: QuestionThe camera lens looks foggy making my pictures look blurry. What causes this and how do I clean lens? Or, is this a defect ?

Asked 4 years ago by Stevio.

• A:Answer That’s impossible with this case as no part Of the camera is blocked or covered with the case

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionHow well does it protect the cameras?

Asked 5 years ago by Lindsey.

• A:Answer Very well to the extent I can place the phone on its back and not worry about the phones getting damaged or banged on hard surfaces however it's protection is very limited.

  Answered 5 years ago by Isaac

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