Questions & Answers

Q: QuestionI currently have a three tri-band velop system and it works great. Is it possible to add two additional velops to my system for better coverage?

Asked 6 years ago by Anonymous.

This question was asked about the related product: Linksys - VELOP AC2200 Tri-Band Mesh Wi-Fi System (2-pack) - Black

• A:Answer Yes. You can add another node to your existing Velop system to extend its coverage.

  Answered 6 years ago by Linksys Staff

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Q: QuestionHow many up to can connect together?

Asked 6 years ago by Dave.

• A:Answer If you're asking as to how many Velop nodes can be added, then our engineering team has tested six nodes in a single system, Dave.

  Answered 6 years ago by Linksys Staff

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Q: QuestionCan you start with one node and add more later?

Asked 6 years ago by Phil.

• A:Answer Yes, Phil. You can start with one node and add more nodes to the Velop system should you need to.

  Answered 6 years ago by Linksys Staff

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Q: QuestionHow do you hook up older devices that only support 2.4 ghz since this system meshes frequencies together?

Asked 6 years ago by Bumpski.

• A:Answer The Linksys Velop will automatically assign the best frequency for your handheld, Bumpski.

  Answered 6 years ago by Linksys Staff

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Q: QuestionMy goal -- create strong wifi signal throughout the house to watch tv programming on a 4K tv on 1st fl. The modem is on the 3rd floor. I will be have 1 node on third fl, second fl and first fl (hardwired to apple tv -hardwired to 4K tv. Good config?

Asked 7 years ago by michaelc.

• A:Answer That's a good setup, michaelc. Ideally, the node connected to your modem is centrally located in your home. It’s okay if that’s not possible in your particular setup, and we also recommend 1 to 2 nodes per floor. You can start from there and test out various ways of placing your nodes. Make sure to maximize the Spot Finder Technology and Channel Finder Feature to achieve most coverage and fastest speeds throughout your area. For further assistance, email us anytime at [email protected].

  Answered 7 years ago by Linksys Staff

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Q: QuestionDo you have to have a internet provider or does this give you free internet

Asked 7 years ago by Anonymous.

This question was asked about the related product: Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White

• A:Answer You need internet service this will plug into your router and extend your WI-FI coverage

  Answered 7 years ago by Harold

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Q: QuestionHow does this work if I have Comcast internet service?

Asked 7 years ago by Anonymous.

This question was asked about the related product: Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White

• A:Answer Works great. You buy your own modem, and return the Comcast modem that you are probably renting and save the $10 per month. Then connect 1 of your Velop wi-fi to the modem with the enclosed Ethernet wire, and it sets up your wi-fi to as many of your additional Velop nodes as you want. If you are going to buy the 2 pack go ahead and buy the 3 pack. The 3rd node will give you much more area coverage than just 2. I just did this to my Comcast internet and placed 5 Velop nodes ( a 3 pack and a 2 pack ) to cover 6500 sq foot house. Works great

  Answered 7 years ago by CoolgolfinguyVerified Purchase

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Q: QuestionDo both units have to be attached to your modem in order to function?

Asked 7 years ago by JoelWay.

This question was asked about the related product: Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White

• A:Answer No, JoelWay. Only the 1st node (parent) needs to be wired to the modem. The succeeding nodes can be added via wireless or wired connection.

  Answered 7 years ago by Linksys Staff

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Q: QuestionGiven you have a cable modem to connect to, it seems straightforward. In case of ATT Uverse the gateway provides the routing, dhcp etc. Can it be configured to bridge with gateway and disable DHCP? I don't have ability to turn it off in gateway.

Asked 7 years ago by Mark.

This question was asked about the related product: Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (3 Pack) - Black

• A:Answer Yes, Mark. When in Bridge Mode, your Velop will not have its own separate network. All nodes and client devices connected to your Velop Wi-Fi or to the existing modem-router (gateway) will be on the same network and can communicate with other devices within the network.

  Answered 7 years ago by Linksys Staff

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Q: QuestionDo all the units in a 3 pack have a ethernet option on bottom, or just the base to connect to modem or service router? If all three then could u connect to a switch to connect a group of devices such as a entertainment area to hard connect each item.

Asked 7 years ago by Mark.

This question was asked about the related product: Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (3 Pack) - Black

• A:Answer Hi, Mark. One Velop node has two Ethernet ports. One port is for the modem (primary node), and you can use the other one to any of your wired devices. You can also connect a switch to any of the ports so you can connect more wired devices in your network.

  Answered 7 years ago by Linksys Staff

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Q: QuestionCan I use it in Mexico, internet provider is TELCEL and If I buy the three pack can I latter increase it with 1 o 2 more?

Asked 7 years ago by pepe88888.

• A:Answer Hi there, pepe88888. The Velop system has a standard North American two-prong plug (100-240V). Make sure you have a power plug converter to work in your region. As long as your provider connects to the Velop via Ethernet, it will work. Moreover, you can add more nodes should you need to.

  Answered 7 years ago by Linksys Staff

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Q: QuestionWill the Ring Floodlight camera work with the Velop?

Asked 7 years ago by Jerry1234.

• A:Answer Yes! This was one of the reasons I purchased it. RSSI dropped to 35 and no more disconnecting.

  Answered 7 years ago by JANEVerified Purchase

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Q: QuestionHas anyone tried and tested MacOS back to my Mac on these? Bought the Orbi and that does not work with Back to myMac, known issue...

Asked 7 years ago by Doberman.

• A:Answer I have the Velop system and I can say for certain that all features on my Mac’s work great with it

  Answered 7 years ago by JonHVerified Purchase

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Q: QuestionWill this work out in my detached garage?

Asked 7 years ago by kavonk.

This question was asked about the related product: Linksys - VELOP AC2200 Tri-Band Mesh Wi-Fi System (2-pack) - Black

• A:Answer Yeah I think it really depends on how far it is from the node but yeah very possible. Would definitely work if you had Ethernet jack in the garage.

  Answered 7 years ago by SkepticVerified Purchase

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Q: QuestionI currently have a Spectrum provided modem/router with wi-fi. Would it be better to send this back to them and purchase a modem to plug the first node into via an ethernet cable?

Asked 7 years ago by Teddyballgame406.

• A:Answer Hi, Teddyballgame406. You don't have to send your modem/router back. You can plug the first node into it via an Ethernet cable.

  Answered 7 years ago by Linksys Staff

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Q: QuestionDo it Come in one pack Black ??

Asked 8 years ago by Nate.

This question was asked about the related product: Linksys - VELOP AC2200 Tri-Band Mesh Wi-Fi System (2-pack) - Black

• A:Answer No. 2 or 3 packs

  Answered 7 years ago by JigGVerified Purchase

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Q: QuestionCan the network broadcast the 2.4Ghz and 5GHz names separately? It seems to just show a single SSID. I need a separate 2.4 specific name to broadcast since I have some dumb wifi devices that don't know how to connect to a single SSID doing both bands.

Asked 8 years ago by wifiGuy.

This question was asked about the related product: Linksys - Velop AC2200 Tri-Band Mesh Wi-Fi 5 System (2-pack) - White

• A:Answer Yes, you can specify a different name for 2.4GHz network other than 5GHz

  Answered 8 years ago by XqiuVerified Purchase

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Q: QuestionCan i use it in Sweden? We have 220 Volts. And the best price i found here in Sweden is 800 dollar...Grrrr

Asked 8 years ago by Bahusia55.

• A:Answer Yes you should be able to. You do not even have to purchase a power source as the one coming with the unit in the US is 110/220 volts. You will however have to buy an adapter so the unit can be plugged into the wall power outlet

  Answered 8 years ago by JohnVerified Purchase

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Q: QuestionCan I hook up my apple Time Capsule to any of the nodes or the node that is plugged into the router?

Asked 8 years ago by Dave.

• A:Answer You can use both ports on the satellite nodes for wired devices like your Apple Time Capsule. For example, I have my Arlo base plugged into the node on the main floor.

  Answered 8 years ago by ZL1GhostVerified Purchase

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