A:AnswerHello Sue, thank you for your interest in our Lively Flip phone. Unfortunately, this phone does not support a read aloud option. For more details on the Lively Flip, please visit the Product Support page of our website.
A:AnswerThe Lively Flip phone does not have internet access and so emailing is not available. Please see our easy to use Jitterbug Smart2 Android smartphone which does have internet access for emailing.
A:AnswerWhile the Lively Flip does not have a location option to turn on for GPS tracking, if your father has a Health and Safety plan with our Link application service, you may be able to see his location in 30-minute intervals. For more information please visit our website, www.gretacall.com or contact our Customer Service at 1-800-733-6632.
A:AnswerThank you for your interest in our Lively Flip. The manufacture of the Lively Flip is Alcatel. To view more details about the Lively Flip, please view the Product Support page of our website.
A:AnswerYes, the sound on the new Jitterbug (Lively) is much louder That’s a big Plus! I can’t answer the speakerphone question because being almost blind, I never use anything ‘extra.’l
A:AnswerAll Jitterbug cell phones and smartphones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most dependable wireless network. Lively’s award winning U.S. based support and 5Star emergency response service is only available on the Lively network. Please visit Our website at Lively.com for more details.
A:AnswerHello! Thank you for your inquiry. All of our devices come with a set of instructions. We recommend contacting our customer service department to assist with device set up.
A:AnswerHello, great question. Yes, you can transfer, port in your number from your previous carrier. When you activate your Flip2, there will a temporary number assigned, and you can use it while waiting for the port in to complete, which is usually one to three days if the information you provide is correct. You will need your account information for your previous carrier, and we suggest you contact them to see if a PIN transfer number is required.
A:AnswerHello, great question! When you are seeing the notification light it is alerting you there is a voicemail, missed call or text message that has not been viewed or listen to. Once all messages, missed call or voicemails are acknowledged the light will turn off. For further assistance please call our Customer Service at 1(800) 733-6632. 7 days a week.
A:AnswerWe are sorry to hear that you are experiencing can issue with receiving text messages. Please check to make sure you do not have any blocked numbers listed. If this does not correct the issue, please contact our Customer Service to conduct the proper troubleshooting. We can be reached at 1-800-733-6632 seven days a week, between the hours of 6am and 6pm Pacific Time.
