Questions & Answers

Name: Lively® - Jitterbug Smart2 Smartphone for Seniors - Black
Brand: Lively®
SKU: 6277901
Price: 149.99 USD
Rating: 4.1 (949 reviews)

Lively® - Jitterbug Smart2 Smartphone for Seniors - Black

Model:: 5049SJBS2; |
SKU:: 6277901

User rating, 4.1 out of 5 stars with 949 reviews.

Highly rated by customers for:

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QuestionAre you able to do a video call on this phone?
Asked 5 years ago by Meli.
- Answer Yes, the Jitterbug Smart 2 is an Android based smartphone which allows users access to the Google Play store to install third party applications that support video calling. To view more details about the Jitterbug Smart 2 and how to install applications please go to the Product Support page of our website, https://www.greatcall.com/support.
  Answered 5 years ago by Lively
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QuestionCan I take my own phone number with me if I buy a Jitterbug. My current phone is a Tracfone. I want to keep the same number.
Asked 5 years ago by SandraJinFLA.
- Answer Hello, GreatCall may be able to port in a phone number from another current carrier. Port-in requests may occur immediately or may take 1 to 3 business days (5 to 7 business days if porting a landline). Once the phone is activated please call Customer Service to transfer the number. We can be reached at 1-800-733-6632, between 5 a.m. and 7 p.m. Pacific Standard Time, seven days a week.
  Answered 5 years ago by Lively
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QuestionWhat is monthly cost? Is the storage expandable to 32 GB/64GB?
Asked 5 years ago by SantaSteve.
- Answer Hello, thank you for your interest in GreatCall. The Jitterbug Smart 2 comes with 16GB of internal memory and expandable memory of up to 32GB with a microSD card. You can view details about other features on the Jitterbug Smart 2 on the Product Support page of our website. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and affordable plans for as low as $17.48/month. You may also call our Direct Sales Department at 1-866-819-3174, between 6 a.m. and 6 p.m. Pacific Standard Time, seven days, a week for more information.
  Answered 5 years ago by Lively
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Questionhow much does it cost to activate this phone
Asked 5 years ago by Anonymous.
- Answer Hello, we would like to thank you for your interest in GreatCall. When you activate a new Jitterbug phone, there is an account that is created for you and a monthly recurring charge based on the plan you choose during the activation process. There is a one-time activation fee of $35.00. Please let us know if there is anything else we can assist you with or you can contact Customer Service at 1 800-733-6632, between the hours of 5 a.m. and 7 p.m. Pacific Time, seven days a week.
  Answered 5 years ago by Lively
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QuestionCan you disable the internet if you don't want that service. Not sure if I want to pay for internet.
Asked 5 years ago by Seniorwife.
- Answer Hello, the Jitterbug Smart 2 is an Android based smartphone which requires a data package for internet access. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans with a broad range of usage limits. Our rate plans can be viewed on our website, www.greatcall.com.
  Answered 5 years ago by Lively
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QuestionCan I activate this Jittertbug2 phone through AT&T?
Asked 5 years ago by MadCityDave.
- Answer Hello, thank you for your interest in our GreatCall products. All Jitterbug cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans for as low as $14.99/month and can be viewed on our website, www.greatcall.com.
  Answered 5 years ago by Lively
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QuestionHow much does the phone 2 coat each month?
Asked 5 years ago by Anonymous.
- Answer Hi, thank you for your interest in our GreatCall products. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of affordable plans that can be viewed on our website, www.greatcall.com.
  Answered 5 years ago by Lively
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QuestionDoes it have video call.. such as FaceTime or Skype or Zoon?
Asked 5 years ago by Edonn1685.
- Answer Hi, although the Jitterbug Smart2 phone does not have these types of apps preinstalled into the phone you pay download any app on the Google Play Store. If you have any further questions, please contact our Customer Service at 1(800)733-6632 between 6am – 6pm, Pacific Time.
  Answered 5 years ago by Lively
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QuestionI had checked into Jitterbug a few years ago but at that time service wasn't available in area where it would primarily be used. How canI check coverage area? I forgot how I checked it the last time.
Asked 5 years ago by Jeff.
- Answer I am almost certain that GreatCall uses the Verizon network. If that is correct, you can use Verizon coverage maps and tools for your answer.
  Answered 5 years ago by JamesCFL
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QuestionCan you.use the jitterbug smart2 with AT&T service?
Asked 5 years ago by Tomh.
- Answer This phone will only work with GreatCall. Check their website for more information.
  Answered 5 years ago by JamesCFL
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QuestionOn my Jitterbug Smart2 I used to be able to view photos received in my texts. But now they do not display within the text anymore. Instead I have to go to my photos folder to view them separately. How can I get my photo & text back together again?
Asked 5 years ago by Scotty.
- Answer Hello, we are sorry to hear you have encountered a problem. Please open your text messages and tap on the text that sent a picture. Once there you should be able to scroll and view the pictures. If you do not see it, please call our Customer Service at 1-800-733-6632 between 6am and 6pm Pacific time for further assistance.
  Answered 5 years ago by Lively
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QuestionCan the Jitterbug phone be connected to At&t services?
Asked 5 years ago by DocM.
- Answer Hello, The Lively Flip phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Jitterbug phones were specifically designed to work on the GreatCall network which is powered by the nation’s largest and most dependable wireless network. GreatCall’s award winning U.S. based support and 5Star emergency response service is only available on the GreatCall network. GreatCall offers a variety of affordable plans which can be viewed at our webpage.
  Answered 5 years ago by Lively
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QuestionDoes the unused minutes, texts, and Data roll over each month.
Asked 5 years ago by Shakti.
- Answer Hello Shakti, the monthly plan minutes are good for a full sixty days, but text/picture messaging and data plans do not carry over. GreatCall offers a variety of plans for text/picture messaging and data and all plans and services can be viewed on our web page.
  Answered 5 years ago by Lively
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QuestionCan the photos on my old Jitterbug be transfered to my new jitterbug?
Asked 5 years ago by Shorty.
- Answer Hello Shorty, if you were signed into a Google account when taking photos, your photos will be available when you sign into Google on your new phone. If you were not signed in, you may wish to sign in and sync your photos or transfer them to a computer. If you need assistance, please call GreatCall at (800) 733-6632, between the hours of 5am and 7pm Pacific Time.
  Answered 5 years ago by Lively
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QuestionI notice the price for a Smart 2 is all over the board. Why the price disparity? Is it at least partially dependent upon the talk/text/data plan you choose?
Asked 5 years ago by Buzz.
- Answer Hi Buzz, yes the monthly rate plans would vary depending on the plan and services you chose. You can view all GreatCall plans and services at our web page, www.greatcall.com.
  Answered 5 years ago by Lively
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Questionextra long , lightning charger cord
Asked 5 years ago by Anonymous.
- Answer Yes, the Jitterbug Smart2 comes with a standard USB charging cable and AC adaptor and you can use any USB charger.
  Answered 5 years ago by Lively
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QuestionCan you download facebook and other apps to this phone
Asked 5 years ago by Anonymous.
- Answer Yes, the Jitterbug Smart2 is an Android smartphone and you can download apps from the Google Play Store.
  Answered 5 years ago by Lively
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QuestionDo you have to have internet service to use? My mom does not. She is 91 yrs old. We just need a simple device for her to make an answer calls. The flip models are getting complicated
Asked 5 years ago by Rocky.
- Answer Hello, our Jitterbug Smart2 is an easy to use Android smartphone and you do not have to have internet service to use it, but you will need a data plan. For easy to use flip style phones, we have the Jitterbug Flip and the new Lively Flip.
  Answered 5 years ago by Lively
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QuestionI need reliable: 1. 2-way phone; 2. 2-way text; 3. phone number storage; 4. email storage; 5. physical address storage. Question: what can you do?
Asked 5 years ago by joey.
- Answer Hello, our Jitterbug Smart2 is an easy to use Android smartphone and it has all the features you are looking for an more.
  Answered 5 years ago by Lively
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QuestionThinking about getting the Jitterbug 2 for my 85 year old Mom, she loves to video call. Does the phone have the ability to video call?
Asked 5 years ago by VAT.
- Answer The Jitterbug Smart 2 phone has the Google Play Store available with many apps to video chat with.
  Answered 5 years ago by Lively
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Questions & Answers

Lively® - Jitterbug Smart2 Smartphone for Seniors - Black

Q: QuestionAre you able to do a video call on this phone?

Q: QuestionCan I take my own phone number with me if I buy a Jitterbug. My current phone is a Tracfone. I want to keep the same number.

Q: QuestionWhat is monthly cost? Is the storage expandable to 32 GB/64GB?

Q: Questionhow much does it cost to activate this phone

Q: QuestionCan you disable the internet if you don't want that service. Not sure if I want to pay for internet.

Q: QuestionCan I activate this Jittertbug2 phone through AT&T?

Q: QuestionHow much does the phone 2 coat each month?

Q: QuestionDoes it have video call.. such as FaceTime or Skype or Zoon?

Q: QuestionI had checked into Jitterbug a few years ago but at that time service wasn't available in area where it would primarily be used. How canI check coverage area? I forgot how I checked it the last time.

Q: QuestionCan you.use the jitterbug smart2 with AT&T service?

Q: QuestionOn my Jitterbug Smart2 I used to be able to view photos received in my texts. But now they do not display within the text anymore. Instead I have to go to my photos folder to view them separately. How can I get my photo & text back together again?

Q: QuestionCan the Jitterbug phone be connected to At&t services?

Q: QuestionDoes the unused minutes, texts, and Data roll over each month.

Q: QuestionCan the photos on my old Jitterbug be transfered to my new jitterbug?

Q: QuestionI notice the price for a Smart 2 is all over the board. Why the price disparity? Is it at least partially dependent upon the talk/text/data plan you choose?

Q: Questionextra long , lightning charger cord

Q: QuestionCan you download facebook and other apps to this phone

Q: QuestionDo you have to have internet service to use? My mom does not. She is 91 yrs old. We just need a simple device for her to make an answer calls. The flip models are getting complicated

Q: QuestionI need reliable: 1. 2-way phone; 2. 2-way text; 3. phone number storage; 4. email storage; 5. physical address storage. Question: what can you do?

Q: QuestionThinking about getting the Jitterbug 2 for my 85 year old Mom, she loves to video call. Does the phone have the ability to video call?

QuestionAre you able to do a video call on this phone?

QuestionCan I take my own phone number with me if I buy a Jitterbug. My current phone is a Tracfone. I want to keep the same number.

QuestionWhat is monthly cost? Is the storage expandable to 32 GB/64GB?

Questionhow much does it cost to activate this phone

QuestionCan you disable the internet if you don't want that service. Not sure if I want to pay for internet.

QuestionCan I activate this Jittertbug2 phone through AT&T?

QuestionHow much does the phone 2 coat each month?

QuestionDoes it have video call.. such as FaceTime or Skype or Zoon?

QuestionI had checked into Jitterbug a few years ago but at that time service wasn't available in area where it would primarily be used. How canI check coverage area? I forgot how I checked it the last time.

QuestionCan you.use the jitterbug smart2 with AT&T service?

QuestionOn my Jitterbug Smart2 I used to be able to view photos received in my texts. But now they do not display within the text anymore. Instead I have to go to my photos folder to view them separately. How can I get my photo & text back together again?

QuestionCan the Jitterbug phone be connected to At&t services?

QuestionDoes the unused minutes, texts, and Data roll over each month.

QuestionCan the photos on my old Jitterbug be transfered to my new jitterbug?

QuestionI notice the price for a Smart 2 is all over the board. Why the price disparity? Is it at least partially dependent upon the talk/text/data plan you choose?

Questionextra long , lightning charger cord

QuestionCan you download facebook and other apps to this phone

QuestionDo you have to have internet service to use? My mom does not. She is 91 yrs old. We just need a simple device for her to make an answer calls. The flip models are getting complicated

QuestionI need reliable: 1. 2-way phone; 2. 2-way text; 3. phone number storage; 4. email storage; 5. physical address storage. Question: what can you do?

QuestionThinking about getting the Jitterbug 2 for my 85 year old Mom, she loves to video call. Does the phone have the ability to video call?