A:AnswerNo. Jitterbug phones have their own server, but the service is very good -- you'll always get an answer and the rep will stay on the line with you as long as is needed to solve any issues. We prefer the new server to Verizon.
A:AnswerII can't get into my file right now, but I was with AT&T and with my Jitterbug Smartphone server, I'm paying less than half what I was. It's a great deal and I'm glad I changed. I hope this helps!
A:AnswerThe Jitterbug Smart2 does not support this feature and we encourage our users to seek out locations with WiFi, to use their non-GreatCall devices which require a data connection.
A:AnswerDepends on how much GB you use each month (how many minutes of talking, texting, using internet, etc.) -- the more minutes, the more you would pay. You select a plan at the beginning -- if you use more minutes than that, they you would upgrade to a higher plan which covers all your usage. Call Great Call and they will explain it to you.
A:AnswerThe Jitterbug Smart 2 does have the ability to record videos with audio. For further assistance, please contact our Customer Service at 1(800)733-6632 between 5AM and 10PM, Pacific Standard Time.
A:AnswerThe GreatCall Health & Safety plans include minutes, any other services you choose and is billed monthly. All rate plans and services can be viewed at the GreatCall web site.
A:AnswerHello Kit, the Jitterbug Smart 2 has 16GB of internal storage and can expand up to 32GB with a MicroSD card. We also offer three way calling as an available feature.
A:AnswerHello, GreatCall strives to provide the highest quality service available. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans with a broad range of usage limits. Our rate plans can be reviewed on our website, www.greatcall.com.
A:AnswerYes, this phone purchase includes a wall charger and a USB cable. However, LATER, they did send me a car charger. So, you might want to ask about this and how long it will take to receive it. Hope this helps!
A:AnswerSuggest calling the Jitterbug customer service and asking them directly however, there is a location tracking feature on the phone that can easily be shared with others and provides notifications, etc. Bought this phone for my 86 year old mother and have to admit the simplicity and features exceed my expectations. It’s perfect for our family situation.
A:AnswerHi Sammy, you may transfer the number you currently have with a port in request. During this time, make sure to keep your AT&T account active and contact our Customer Service at 1(800)733-6632 between 5AM – 10PM, Pacific Standard Time, for more information you may need.
