“Trying to transfer from old Jitterbug to new Jitterbug 3, goes thru whole process then says need to insert SIM card. From info I have read it says it has a preinstalled SIM card. What do I Need to do?”
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The same thing happened to the phone I bought my mother and I called customer service for jitterbug and even though it was a half hour phone call they were able to fix it through a number of troubleshooting steps if you get the right person on the phone they are extremely helpful and most likely will be able to fix it I also had to call back since her contact list did not carry through and they are able to remotely access the phone if you give them permission and that was also fixed
Sorry, there was a problem. Please try again later.Hello, good question! Lively provides great Customer Service. You can contact our Customer Service for more information regarding the activation of your new phone at 1-800-733-6632 available from Mon- Sun 5am to 7pm Pacific time.
Sorry, there was a problem. Please try again later.This is a great question! The Jitterbug Smart3 does come with a preinstalled SIM card. Please call Lively Customer Service to verify the new Smart3 is active on your line of service.
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