A:AnswerI don't believe so as Best Buy sells the phone but I had to set it up and activate through Lively and that makes me believe Lively would change the plan/usage not Best Buy.
A:AnswerGreat question! Your total tech membership will not cover the purchase of a new Jitterbug Smart3 phone. For additional support regarding your membership, please contact Best Buy's Customer Service.
A:AnswerGreat question! The Jitterbug Smart3 does include the Google Play store to download applications but does not have a setting to restrict applications from being downloaded.
A:AnswerDo you mean your phone isn't displaying the time? The time is displayed in the upper left hand corner. If you want to change the time you should be able to go to settings and find something to change it. If not ask a tech at Best Buy. N
A:AnswerGreat question! The Lively Smart phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones. Lively phones were specifically designed to work on the Lively network which is powered by the nation’s largest and most dependable wireless network. To enjoy exclusive features that are only available on the Lively network, activate with Lively by phone or on the Lively website. Lively has a variety of plans with data so you can choose the one that works best for you.
A:AnswerHi, great question! all Lively cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. We apologize for any inconvenience this may have caused.
A:AnswerThe same thing happened to the phone I bought my mother and I called customer service for jitterbug and even though it was a half hour phone call they were able to fix it through a number of troubleshooting steps if you get the right person on the phone they are extremely helpful and most likely will be able to fix it I also had to call back since her contact list did not carry through and they are able to remotely access the phone if you give them permission and that was also fixed
A:AnswerHello, great question! yes, you will be able to reconnect your Jitterbug Smart3 phone and select any plan that fits your needs. When you are ready to continue service please call our Customer Service team at 1 (800) 733-6632 6am - 6pm 7 days a week.
A:AnswerHi, great question! all Lively cell phones are unlocked per nationwide standards, but we cannot control which carriers choose to accept or activate our phones, nor do we guarantee our phones are compatible with other networks. We apologize for any inconvenience this may have caused.
A:AnswerHello, great question! Text messages on the Jitterbug Smart3 phone are able to be blocked but not disabled as it is a required feature on this model.
A:AnswerHello, good question! Lively provides a variety of different plans to fit each customers needs. You can contact our Customer Service for more information regarding available plans and roll over minutes at 1-800-733-6632 available from Mon- Sun 5am to 7pm Pacific time.
