“Purchased from Great Call 2 years ago so already Activated when received. Cancelled service while hospitalized. Home now attempting to reactivate. Received response that device must be replaced. What determines when a device becomes obsolute?”
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Have you tried resetting by holding down gold tab @ bottom @ on/off button @ tab @ same time for 10 seconds. If that does not work you may have to call GreatCall & have them troubleshoot the device with you does take some time but does help determine if determine if it needs to be replaced. Hope this helps.
Sorry, there was a problem. Please try again later.Hello, we are sorry to hear you encountered a problem with the reactivation a GreatCall device. If you have not already done so, please call GreatCall at 1 800-733-6632, between 6am and 6pm Pacific time to restore your account and to check the status of your device.
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