Lively™ - Lively Mobile Plus All-in-One Medical Alert - Silver

Purchased for my mother, who has fallen a few times and we dont want her to have any issues. She hasnt had to use it for an emergency yet, but just knowing she has it is a relief. It was very easy to set up, you can load all kinds of information into the web-app and I have an app on my phone that can track her whereabouts and be notified of falls. Plus it is mobile so she can use it when she is out and about as well. Great idea, great plan.

I'm not usually a review a product person! But, this one deserves it. We are loving it. It was for my 82 year old aunt who fell in her driveway and wasn't found until the next morning. This little device has been amazing, exceeding all expectations I had in mind. No matter where she goes we can see her exact location, get instant update notifications from the app when she's on the move, leaves home and when she returns. She still has her freedom but we finally have a peace of mind. And between the device and one time activation it was about 65$, the first month was free and only 40$ a month after. We opted for the best total package Lively offered. A very small price for instant emergency alerts from the company, fall detect, push button 911 and trained staff to help with the smallest things like getting locked out of your home or vehicle. Activation was a breeze with creating and account, adding family to be notified and a practice call to the device to check activation. The audio is more than loud enough and very clear! It's has no issues getting wet in the shower or pouring rain. Very light weight but not flimsy. This device is also all in one, meaning it has no base, no parameters to stay within. It tracks her everywhere. She docks it on the charger at night within easy reach. I highly recommend this device!!

Over the years, I've had all of the 5-Star GreatCall mobile devices. The previous model was good but developed several problems that the company warrants have been fixed with this newly released version, which has a much longer battery life and better volume output. But beware, you cannot revert to the older models, which are only useful for calling 911. I cannot say enough good things about the company and its agents, who have been hired with great care regarding their ability to speak fluent English. The new model unfortunately currently has no wrist strap and the connector to the magnetic cord they provide if you chose to wear it around your neck is now welded as part of the body of the unit so there's less chance of it breaking if you drop the device on hard floor or tile. So as long as you have it with you, you're protected and always have access to GreatCall's helpful agents. Once I had to use it to call for help (after having crawled all over the house to find it) and the paramedics were dispatched faster than calling 911. In short: great company, great device. I love it. The medical profile you can keep on file with the agents and their cell phone app is also very helpful. Just remember to keep it with you.

This is the 2nd time buying this item in 1 year. I also had a replacement sent as well that didn’t work long. I am not satisfied with the quality, because I feel that it should have worked longer than a year. The only reason why I bought it again is because my father is satisfied with its easy use.

The purchase process was easy. Curbside pickup in and out in less than 5 minutes. The product is for a relative dealing with multiple health issues who prefers to stay in her place. Because we used an AARP discount we were unable to do the setup through the website. Signing up by phone took a lot longer than I expected. 20-30 minutes. The product is larger and heavier than I think it should be, and does not seem very rugged. So far no problem. For usage I think the wrist band version might be better for some people because of the size/weight may hinder sleep and make it uncomfortable during the day

Works well so far... only been using it for two weeks. I like the fact that I can access my family member's activity remotely through their website. It was a bit dodgy to set up the online profile (their website seems to be in transition between an old and a new system) so some things were a little hard to figure out. But, so far, the device itself seems to work well. Fortunately we haven't needed to use it in an emergency yet so I can't say how the emergency response works.

Purchased for my 83 year old mother who lives alone and needed something for emergency situations. Also purchased the "Fall protection" option with her plan.

This is so nice. Customer service is great. Even if your not carrying your phone, and you fall, the emergency team speaks out to you and asks you if you need help.