Questions & Answers

Name: Lively® - Lively Mobile Plus All-in-One Medical Alert - Silver
Brand: Lively®
SKU: 6395607
Price: 9.99 USD
Rating: 4.3 (231 reviews)

Lively® - Lively Mobile Plus All-in-One Medical Alert - Silver

Model:: LIVELY MOBILE+/5STAR4RTLSLV8IN; |
SKU:: 6395607

User rating, 4.3 out of 5 stars with 231 reviews.

Highly rated by customers for:

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Questiontried to reach someone at my local store No Answer .How much is monthly fee.For Lively Mobile Great Call .Want one for my Mother and would like to know ..Thanks ..
Asked 5 years ago by LBrassCST50.
- Answer Hello, I am not from Best Buy, however, I too am looking for a device on behalf of my Mother. Since there is a delayed response from the retailer, I looked up the company on their website: www.greatcall.com. There are 3 individual monthly prices from $24.99, $29.99 and $39.99, it all depends on your needs. I believe the monitoring is also conducted by the same company. I hope this information helps and answers your question.
  Answered 5 years ago by Christy
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QuestionWhy are you not being transparent about which cell network your device uses? I live in an area that receives one network but not the other, so I need to know if your device is on either AT&T or Verizon before I purchase. Previous answers have evasive.
Asked 5 years ago by Happy.
- Answer Hi, the GreatCall network is powered by the nation’s largest and most dependable wireless network, Verizon. For more information about the Lively Mobile Plus please visit our website, www.greatcall.com.
  Answered 5 years ago by Lively
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Questionis it necessary to have your fone right at you side or can it be several feet away or in another room
Asked 5 years ago by mac.
- Answer The Lively Mobile Plus is a stand-alone device and you do not need to have a cell phone to use the service.
  Answered 5 years ago by Lively
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QuestionAre the monitoring agents located in USA?
Asked 5 years ago by Happy.
- Answer Hi, thank you for your interest in our GreatCall products. Our Customer Service and 5Star Urgent Response Agents are 100% U.S. based. For more information about our Lively Mobile Plus and our 5Star Urgent Response service please visit our website, www.greatcall.com.
  Answered 5 years ago by Lively
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QuestionApproximately how long does it take to charge the Lively Mobile Plus from a completely discharged state, to fully charged? I'm looking for a ballpark range. 2 hours? 4 hours?
Asked 5 years ago by InquiringMind80.
- Answer Thank you for your interest in our products and services. The charging time for the Lively Mobile Plus is approximately 2-4 hours.
  Answered 5 years ago by Lively
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QuestionHi ...is this the latest Lively Mobile Plus model?
Asked 5 years ago by nancy.
- Answer Hi Nancy, this is our latest model. If you have any further question, please call our Customer Service at 1-800-733-6632 between 5am and 10pm, Pacific time.
  Answered 5 years ago by Lively
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QuestionIf I already have a unit active with a current and I purchase this new unit because the old unit broke. How does the new unit get activated?
Asked 5 years ago by Tommy.
- Answer When you get the new one just call them and they will activate the new one and deactivate the old one for free. No activation charges.
  Answered 5 years ago by JamieE
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QuestionWho monitors the device??
Asked 5 years ago by Beechie.
- Answer Hello, thank you for your interest in our GreatCall products. The Lively Mobile Plus is used with service provided by GreatCall. We understand each individual will have different needs and as such, we offer a variety of rate plans. Our most up to date plans can be viewed on our website.
  Answered 5 years ago by Lively
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QuestionIs there a monthly fee payable to Verizon? Is there an additional activation fee?
Asked 5 years ago by Robbie.
- Answer There is no monthly fee to Verizon. There is a one time $35.00 activation fee to activate your device with Great Call.
  Answered 5 years ago by JCinNC
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QuestionWHAT IS THE MONTHLY FEE FOR THIS DEVICE
Asked 5 years ago by Anonymous.
- Answer It depends on whether you want all options activated ie fall detection. If I remember correctly $42.50 a month. Hope this helps. Some locations purchased will actually pay your 1st month for you or if you are an AARP member. Hope this helps
  Answered 5 years ago by Tvfan20
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QuestionHow is this device typically worn with a night gown or party dress?
Asked 4 years ago by Redbarn1916.
- Answer Great question. We offer several accessories to allow our Customers to wear the Lively Mobile Plus, such as a wristband or lanyard. Please visit our website to view the available accessories. www.Lively.com
  Answered 4 years ago by Lively
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QuestionHow much does it weigh and would this fit in the back pocket of my jeans, for instance?
Asked 4 years ago by Barb.
- Answer I would not put it in your back pocket because sitting on the unit will cause it to call for help. Clip it on your belt or waistband.
  Answered 4 years ago by TVGranny
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QuestionWhat are the dimensions and weight?
Asked 4 years ago by rasm.
- Answer Correction to our previous answer. The Lively Mobile Plus dimensions are 2.3” x 1.67” x .65” and weighs 1.98 oz. We are sorry for the misinformation.
  Answered 4 years ago by Lively
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QuestionWhat is the monthly fee.for having this device?
Asked 5 years ago by Anonymous.
- Answer Hello, GreatCall strives to provide the highest quality service available. We understand that each individual will have different needs and usage requirements and as such, we offer a variety of products and rate plans. Our rate plans can be viewed on our website, www.greatcall.com.
  Answered 5 years ago by Lively
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QuestionAre there deals for purchasing more than one device for the same household? My siblings are thinking of buying one for my mom and dad.
Asked 5 years ago by Vikki.
- Answer Hi Vikki, our current deals and promotions are listed on our GreatCall website or you may contact us at 1(800)733-6632 between 6am – 6pm, Pacific Time.
  Answered 5 years ago by Lively
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QuestionI NOTICE THE PICTURE SHOWS WHAT LOOKS LIKE A CORD OR POWER CORD? IS THAT CORRECT? I HAVE THE LIVELY ALERT, BUT I NEED THE POWER CORD TO CHARGE IT
Asked 1 year ago by kat.
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QuestionHow much is the monthly fee?
Asked 1 year ago by Bucky.
- Answer Hello, great question! Our current plans start as low as $24.99, plus applicable taxes and fees monthly. You can view all of our plans and services on our website.
  Answered 1 year ago by Lively
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QuestionHow long does it take to charge
Asked 1 year ago by Pete.
- Answer It is somewhat charged when you buy it, but you to fulling charge it overnight.
  Answered 1 year ago by Jbalazs
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QuestionIf my father has a flat tire or mechanical problems with his car is this the correct device for him to connect to an operator for assistance?
Asked 2 years ago by Anonymous.
- Answer No. For car problems be a member of AAA and call them with a cell phone.
  Answered 2 years ago by Anonymous
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QuestionCan I get a Wrist holder for a lively mobile plus. I cannot have anything around my neck.
Asked 2 years ago by Slim.
- Answer Thank you for your question. We do offer a wrist bank accessory for $19.99 plus tax. Keep in mind that you must wear the device on your neck for the fall detection to work.
  Answered 2 years ago by Lively
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Showing 1-20 of 66 questions

Questions & Answers

Lively® - Lively Mobile Plus All-in-One Medical Alert - Silver

Q: Questiontried to reach someone at my local store No Answer .How much is monthly fee.For Lively Mobile Great Call .Want one for my Mother and would like to know ..Thanks ..

Q: QuestionWhy are you not being transparent about which cell network your device uses? I live in an area that receives one network but not the other, so I need to know if your device is on either AT&T or Verizon before I purchase. Previous answers have evasive.

Q: Questionis it necessary to have your fone right at you side or can it be several feet away or in another room

Q: QuestionAre the monitoring agents located in USA?

Q: QuestionApproximately how long does it take to charge the Lively Mobile Plus from a completely discharged state, to fully charged? I'm looking for a ballpark range. 2 hours? 4 hours?

Q: QuestionHi ...is this the latest Lively Mobile Plus model?

Q: QuestionIf I already have a unit active with a current and I purchase this new unit because the old unit broke. How does the new unit get activated?

Q: QuestionWho monitors the device??

Q: QuestionIs there a monthly fee payable to Verizon? Is there an additional activation fee?

Q: QuestionWHAT IS THE MONTHLY FEE FOR THIS DEVICE

Q: QuestionHow is this device typically worn with a night gown or party dress?

Q: QuestionHow much does it weigh and would this fit in the back pocket of my jeans, for instance?

Q: QuestionWhat are the dimensions and weight?

Q: QuestionWhat is the monthly fee.for having this device?

Q: QuestionAre there deals for purchasing more than one device for the same household? My siblings are thinking of buying one for my mom and dad.

Q: QuestionI NOTICE THE PICTURE SHOWS WHAT LOOKS LIKE A CORD OR POWER CORD? IS THAT CORRECT? I HAVE THE LIVELY ALERT, BUT I NEED THE POWER CORD TO CHARGE IT

Q: QuestionHow much is the monthly fee?

Q: QuestionHow long does it take to charge

Q: QuestionIf my father has a flat tire or mechanical problems with his car is this the correct device for him to connect to an operator for assistance?

Q: QuestionCan I get a Wrist holder for a lively mobile plus. I cannot have anything around my neck.

Questiontried to reach someone at my local store No Answer .How much is monthly fee.For Lively Mobile Great Call .Want one for my Mother and would like to know ..Thanks ..

QuestionWhy are you not being transparent about which cell network your device uses? I live in an area that receives one network but not the other, so I need to know if your device is on either AT&T or Verizon before I purchase. Previous answers have evasive.

Questionis it necessary to have your fone right at you side or can it be several feet away or in another room

QuestionAre the monitoring agents located in USA?

QuestionApproximately how long does it take to charge the Lively Mobile Plus from a completely discharged state, to fully charged? I'm looking for a ballpark range. 2 hours? 4 hours?

QuestionHi ...is this the latest Lively Mobile Plus model?

QuestionIf I already have a unit active with a current and I purchase this new unit because the old unit broke. How does the new unit get activated?

QuestionWho monitors the device??

QuestionIs there a monthly fee payable to Verizon? Is there an additional activation fee?

QuestionWHAT IS THE MONTHLY FEE FOR THIS DEVICE

QuestionHow is this device typically worn with a night gown or party dress?

QuestionHow much does it weigh and would this fit in the back pocket of my jeans, for instance?

QuestionWhat are the dimensions and weight?

QuestionWhat is the monthly fee.for having this device?

QuestionAre there deals for purchasing more than one device for the same household? My siblings are thinking of buying one for my mom and dad.

QuestionI NOTICE THE PICTURE SHOWS WHAT LOOKS LIKE A CORD OR POWER CORD? IS THAT CORRECT? I HAVE THE LIVELY ALERT, BUT I NEED THE POWER CORD TO CHARGE IT

QuestionHow much is the monthly fee?

QuestionHow long does it take to charge

QuestionIf my father has a flat tire or mechanical problems with his car is this the correct device for him to connect to an operator for assistance?

QuestionCan I get a Wrist holder for a lively mobile plus. I cannot have anything around my neck.