“how do you remove the device from the belt clip?”

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• Horrible design for a belt clip. The device is held so tightly that it's nearly impossible to remove by am average person and IMPOSSIBLE for an elderly, especially someone with arthritis. The only way to get it out is to use a screw driver to lift it up and then slide it out. doing it that way took me 2-3 minutes because the screw driver and device kept slipping. Sooner or later the screw driver will break the device and possibly puncture your skin. Best Buy should do ma reecall for the belt clip (and wrist band, because the wrist band requires the belt clip) and/or refund the cost to all purchasers on record.

  Answered by PJinny 2 months ago

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• The device slips in from top to bottom. It would be removed the opposite way. It is in there tight though! Maybe leveraging the bottom of the device against a table edge would force it loose. Also, the Clip deactivates fall detection, if subscribed to it, while the device is in place.

  Answered by Lively 6 months ago

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