“Exactly how does this device work with my cellphone? When I push the button, do I have to get out my cellphone to speak with the agent or do I speak into the device? What happens if my cellphone is turned off?”
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Hi Jufy, when you press the button on your Lively Wearable 2, you would need to speak to our 5Star representatives on your cellphone so you would need your phone charged and turned on at all times. If you have any further questions, please reach out to us or call Customer Service at 1-800-733-6632, between 5am and 10pm, Pacific Time.
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