Questions & Answers

Name: Lively™ - Lively Wearable2 Mobile Medical Alert Plus Step Tracker - Black
Brand: Lively™
SKU: 6339071
Price: 49.99 USD
Rating: 3.3 (54 reviews)

Lively™ - Lively Wearable2 Mobile Medical Alert Plus Step Tracker - Black

Model:: LIVELY WEARABLE2; |
SKU:: 6339071

User rating, 3.3 out of 5 stars with 54 reviews.

Highly rated by customers for:

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Page Showing 1-20 of 25 questions

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QuestionIs the GPS live?
Asked 5 years ago by WHB1.
- Answer Hello Keely, the Lively Wearable 2 is an urgent response pendant that works in conjunction with your smartphone. In the event of an emergency, when the button is pressed, the 5Star Urgent Response Agent is able to pull your location information to assess the situation. For further information visit www.greatcall.com to review the Terms and Conditions.
  Answered 5 years ago by Lively
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QuestionDo any of the watch products show heart beats?
Asked 5 years ago by keely.
- Answer Hello Keely, the Lively Wearable 2 is not a heart rate monitor. The Lively Wearable2 works with the Lively app on your smartphone to access 5Star, step tracking, and other GreatCall services. When you press the button on the Lively Wearable2, you will speak to a highly-trained 5Star Urgent Response Agent through your smartphone. Agents can send you any kind of help you need, whether you are locked out of your house or need medical attention. If you need any assistance, we ask that you please call our Customer Service Team at 1-800-733-6632.
  Answered 5 years ago by Lively
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Questionif i were to buy this can i give it to my mother in law who has dementia so we could see if she falls on my wife's smart phone?
Asked 4 years ago by DON.
- Answer Don’t buy it! It must be within 3 feet of the Jitterbug phone, else it will stop pairing. When that happens, it has to be re-paired - completely set up again. It’s horrible! Also, the unit comes out of the bezel way too easily. It falls out. It’s cheaply made. I couldn’t take it back. I just ate the money involved. And had it turned off. I went through my security system provider and purchased their. They’ll call my sister or family if I should fall.
  Answered 4 years ago by Anjl54
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QuestionExactly how does this device work with my cellphone? When I push the button, do I have to get out my cellphone to speak with the agent or do I speak into the device? What happens if my cellphone is turned off?
Asked 5 years ago by Jufy.
- Answer Hi Jufy, when you press the button on your Lively Wearable 2, you would need to speak to our 5Star representatives on your cellphone so you would need your phone charged and turned on at all times. If you have any further questions, please reach out to us or call Customer Service at 1-800-733-6632, between 5am and 10pm, Pacific Time.
  Answered 5 years ago by Lively
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QuestionHow much is the monthly charge for the lively service?
Asked 3 years ago by jaxk.
- Answer My grandmother has $29 plan
  Answered 3 years ago by BBYLady
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QuestionWill this work on my lively smartphone 3 by the way.
Asked 4 years ago by BenL79.
- Answer Great question! Yes, the Lively Wearable2 is compatible with the Jitterbug Smart3. To connect the two, you will need to pair them. For instructions, please visit the Support page of our Website or contact our Customer Service at 1-800-733-6632.
  Answered 3 years ago by Lively
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Questioni was just wondering tried to pair my lively wearably 2 mobile medical alert plus step tracker to my iphone 11 and when i pair it with my iphone 11 its red on my lively wearable 2
Asked 4 years ago by BenL79.
- Answer Great question! If you have two solid red lights on your Lively Wearable2, this is an indication that the battery is critically low and needs to be replaced. If you see flashing red lights, this could mean a few different things. If you have not done so already, please contact our Customer Service for support at 1-800-733-6632. For more details on the LED interface, please visit the Support page of our website and/or review page 6 on the Quick Start Guide that came packaged with the device.
  Answered 4 years ago by Lively
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Questionis this Lively wearable device compatible with a pacemaker?
Asked 4 years ago by JAN.
- Answer Thank you for your question. We suggest to consult your physician before using any new electronic device near a pacemaker. We also recommend the Lively Wearable 2 be kept more than 6 inches from the pacemaker when the device is on.
  Answered 4 years ago by Lively
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QuestionDo you have to have an apple phone to use the Lively fall detection apple watch from lively?
Asked 4 years ago by rosegirl184.
- Answer Great question! The Lively Wearable 2 is compatible with both Apple and Android. However, to take advantage of having access to the Lively Response Team and the Lively Health & Safety services through our Lively app on an Apple Watch, you would be required to use an iPhone.
  Answered 4 years ago by Lively
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QuestionWould this work with at&t service?"
Asked 4 years ago by Jerac.
- Answer yes, it has to be connected to your cell phone to work. In addition, you have to subscribe to their notification service
  Answered 4 years ago by shopmom
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QuestionCan this watch help monitor seizures
Asked 4 years ago by Anonymous.
- Answer you can go to this website for answers or call 866-360-4744 https://www.lively.com/medical-alerts/lively-wearable2/
  Answered 4 years ago by shopmom
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QuestionI am looking for a watch that will help my son remind him to regularly check blood sugars. He is type 1 diabetes. Can you put reminders on this watch to alert him when it is time to check sugars?
Asked 4 years ago by Wolfe.
- Answer If your son has a cell phone with him all ( or most) of the times, you can set up an alert or ring under the clock/alarm settings and it will remind him every day. That's the cheapest solution. Another option will be a Fitbit or an Apple watch will do. Hope that helps!
  Answered 4 years ago by shopmom
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QuestionHow much is the monthly service fee? Any discounts for retirees? Is there a contract? How easy to discontinue service? If you get it wet while washing dishes, will it still work?
Asked 4 years ago by Highlight.
- Answer Hi, we offer a variety of rate plans that can reviewed on our website or you may contact our Customer Service . We do not have any contracts and if you are wanting to disconnect your account, all you have to do it call our Customer Service. The Lively Wearable2 is water resistant to water splashes and momentary submersion in water.
  Answered 4 years ago by Lively
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QuestionDo you need to have the phone with you to connect?
Asked 5 years ago by JLMT.
- Answer Most definitely. If you get more than 3’ from phone, pairing is lost. Have to start over to pair again. A real pain.
  Answered 4 years ago by Anjl54
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QuestionCan someone with a pacemaker wear this?
Asked 5 years ago by TRT.
- Answer We do have some users with Pacemakers that can wear the Lively Mobile Plus because it is six inches or more away from the Pacemaker. However, we do suggest that you speak with your Doctor.
  Answered 5 years ago by Lively
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QuestionDoes this watch work with 5* star capability on your jitterbug phones? If your phone is not near you and you have an emergency, does it work like pressing the 5* star button on your phone?
Asked 5 years ago by Cat.
- Answer Yes, but you must keep the phone on you at all times. If you get further than 3 feet, pairing drops. You must start pairing process all over. It doesn’t automatically pair when you get close. Suggest just use Jitterbug phone with 5Star link. Push the r red button on the phone. The wearable is a glorified paperweight.
  Answered 4 years ago by Anjl54
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QuestionCan I use this with my current cell phone plan (Verizon), or do I have to use a Great Call cell phone?
Asked 5 years ago by BrianStanton.
- Answer Thank you for your interest in the Lively Wearable2. Service for the Lively Wearable2 is only available through GreatCall. The Lively app is compatible with Android or Apple smartphones as well as the Jitterbug Smart2.
  Answered 5 years ago by Lively
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QuestionJust to clarify it does not call emergency numbers if worn on the wrist and the person falls and has knocked unconscious it does not call automatically
Asked 5 years ago by Clay.
- Answer IF the person is within 3 feet of jitterbug phone and IF the person has never left the 3 foot perimeter of 3 feet, of the, then it will remain paired. If one gets beyond that perimeter, then pairing drops. You’d have to start all over with pairing thing. Provided the unit remains paired, one MUST use the lanyard and wear it around the neck. That is the only way to enable fall detect feature. The wearable calls 5Sta. Hopefully, the package with a live operator was purchased. The operator calls the family or emergency contacts. But the thing can fall apart easily too. Suggest calling a j alarm company and getting theirs. It’s so much better. Best Buy has another unit that appears better, but I’m not sure. My order was canceled by Best but. My order was canceled by Best but.
  Answered 4 years ago by Anjl54
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QuestionDoes this device automatically contact emergency services if the wearer falls and is conscious?
Asked 5 years ago by Clay.
- Answer Can you use your phone at your house with watch on someone at their house snd does it have fall detect.
  Answered 5 years ago by Hazel
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QuestionI have had my Great Call for 3 1/2 years and I really have loved it and I didn’t know that you have a new one that could be wearable on your wrist I would like more information about that as I used to wear my apparatus in a leather case o
Asked 5 years ago by Dolly.
- Answer Hi Dolly, you can review our product on our website, www.greatcall.com, or contact our Customer Service at 1-800-733-6632, between 5am and 10pm, Pacific Time, with any questions you may have.
  Answered 5 years ago by Lively
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Showing 1-20 of 25 questions

Questions & Answers

Lively™ - Lively Wearable2 Mobile Medical Alert Plus Step Tracker - Black

Q: QuestionIs the GPS live?

Q: QuestionDo any of the watch products show heart beats?

Q: Questionif i were to buy this can i give it to my mother in law who has dementia so we could see if she falls on my wife's smart phone?

Q: QuestionExactly how does this device work with my cellphone? When I push the button, do I have to get out my cellphone to speak with the agent or do I speak into the device? What happens if my cellphone is turned off?

Q: QuestionHow much is the monthly charge for the lively service?

Q: QuestionWill this work on my lively smartphone 3 by the way.

Q: Questioni was just wondering tried to pair my lively wearably 2 mobile medical alert plus step tracker to my iphone 11 and when i pair it with my iphone 11 its red on my lively wearable 2

Q: Questionis this Lively wearable device compatible with a pacemaker?

Q: QuestionDo you have to have an apple phone to use the Lively fall detection apple watch from lively?

Q: QuestionWould this work with at&t service?"

Q: QuestionCan this watch help monitor seizures

Q: QuestionI am looking for a watch that will help my son remind him to regularly check blood sugars. He is type 1 diabetes. Can you put reminders on this watch to alert him when it is time to check sugars?

Q: QuestionHow much is the monthly service fee? Any discounts for retirees? Is there a contract? How easy to discontinue service? If you get it wet while washing dishes, will it still work?

Q: QuestionDo you need to have the phone with you to connect?

Q: QuestionCan someone with a pacemaker wear this?

Q: QuestionDoes this watch work with 5* star capability on your jitterbug phones? If your phone is not near you and you have an emergency, does it work like pressing the 5* star button on your phone?

Q: QuestionCan I use this with my current cell phone plan (Verizon), or do I have to use a Great Call cell phone?

Q: QuestionJust to clarify it does not call emergency numbers if worn on the wrist and the person falls and has knocked unconscious it does not call automatically

Q: QuestionDoes this device automatically contact emergency services if the wearer falls and is conscious?

Q: QuestionI have had my Great Call for 3 1/2 years and I really have loved it and I didn’t know that you have a new one that could be wearable on your wrist I would like more information about that as I used to wear my apparatus in a leather case o

QuestionIs the GPS live?

QuestionDo any of the watch products show heart beats?

Questionif i were to buy this can i give it to my mother in law who has dementia so we could see if she falls on my wife's smart phone?

QuestionExactly how does this device work with my cellphone? When I push the button, do I have to get out my cellphone to speak with the agent or do I speak into the device? What happens if my cellphone is turned off?

QuestionHow much is the monthly charge for the lively service?

QuestionWill this work on my lively smartphone 3 by the way.

Questioni was just wondering tried to pair my lively wearably 2 mobile medical alert plus step tracker to my iphone 11 and when i pair it with my iphone 11 its red on my lively wearable 2

Questionis this Lively wearable device compatible with a pacemaker?

QuestionDo you have to have an apple phone to use the Lively fall detection apple watch from lively?

QuestionWould this work with at&t service?"

QuestionCan this watch help monitor seizures

QuestionI am looking for a watch that will help my son remind him to regularly check blood sugars. He is type 1 diabetes. Can you put reminders on this watch to alert him when it is time to check sugars?

QuestionHow much is the monthly service fee? Any discounts for retirees? Is there a contract? How easy to discontinue service? If you get it wet while washing dishes, will it still work?

QuestionDo you need to have the phone with you to connect?

QuestionCan someone with a pacemaker wear this?

QuestionDoes this watch work with 5* star capability on your jitterbug phones? If your phone is not near you and you have an emergency, does it work like pressing the 5* star button on your phone?

QuestionCan I use this with my current cell phone plan (Verizon), or do I have to use a Great Call cell phone?

QuestionJust to clarify it does not call emergency numbers if worn on the wrist and the person falls and has knocked unconscious it does not call automatically

QuestionDoes this device automatically contact emergency services if the wearer falls and is conscious?

QuestionI have had my Great Call for 3 1/2 years and I really have loved it and I didn’t know that you have a new one that could be wearable on your wrist I would like more information about that as I used to wear my apparatus in a leather case o