Customer Ratings & Reviews

This was a free add-on when we bought a Jitterbug phone for my mother in law. There is an additional fee with Lively to activate the program that this wearable needs. There is an app on the phone itself that does the same thing. My mother in law also commented that even if we turned on the service for her that she wouldn't use it because it's ugly and bulky. It is not a watch and has no standalone functionality. Good thing it was free because it's a useless item unless you want to pay for the service.

We had some challenges with the setup with the company but after 60 minutes finally got it going. It was not a product issue but a customer service person issue. It can be a bit sensitive and go off when bumped. When the phone is far away then contact with the person if the device is bumped is difficult resulting in false positive calls. It has gotten better over time.

So far, so good. Works as advertised. Range to phone may not be great but she always has the phone in her walker beside her anyway...it just in case she falls and cant reach the phone. No monthly fee as we already have the emergency notification plan on my mom’s Jitterbug Smart 2 phone plan (which is great for those wanting a smart phone but doesn’t like the size of the icons or is too technical). Phone was only $25 so even if battery life is short, it is still a good product.

it is ok. You press the button and it calls. I tried to work with the greatcall team for fall control and that proved to be an obstacle. i am not sure it works now

Setting up the device took some time. The GPS falls behind also you can't be to far behind from your phone. On the whole it's well worth it. It has helped me regain my confidence after a fall while walking.

The negative part is you have to have your phone so close by for it to work and you have to subscribe to a service to function. In the end, you are better off getting the latest expensive Apple watch which your loved ones can be notified if you fall, plus other health tracker

The first one I received, the box was opened and someone at best buy switched the new watch in the box to one that was used. And I had to burn my gas in my car to take it back and get one in the box that hasn't been open.

I was told by Lively sales department that the range between device and smartphone was 60 to 90 feet.At best it was 20 feet before the flashing red lights on device indicated it was out of range. I returned to Best Buy without a problem.

We bought this to accompany my dad's Jitterbug II smartphone, primarily because of the fall alert function. (That only works when you're wearing it on a lanyard, by the way.) But it also counts steps, and Dad — at 92 years old — is getting a kick out of that. He's walking more because of it.

attractive small alternative to the square one, but cannot be used without a phone nearby. I returned it

Didn't know you had to call to setup this Lively Wearable watch after only one month free trial then if you forget to call and cancel you'll get charged

The lively wearable2 offers the security of knowing that emergency service is available with the press of a button and also provides reassurance that someone is there if you were broke down or walking down a dark street or lost and Someone is at the touch of a button to help you out of any situation. Often times in a situation such as those you might not be able to reach a family member a daughter her husband and son etc. but with a lively wearable to mobile medical alert plus there is no reason to worry that you cannot reach someone in any situation.

great device seems to made quiet well and came with a jitterbug smart phone 3

Didn’t realize that you need a contract for service.

Nice and awesome I feel so much happy after receiving them

We wanted a way to ensure our mom would get help if needed no matter where she goes, but she is not tech savvy. The tracker is simple for her, and meets our needs too. Hopefully she won’t need it for an emergency, but if she does we trust that she will get help quickly.

Looks really good , but there is so much extras to it , I don’t think is really worth the Time

My elderly mother really like this product. She had an accident when getting out of the tub so this product will help alleviate her worries about someone to help her if she falls again.

Lively Wearable2 Mobile Medical Alert Plus Step Tracker in Black is an excellent investment for persons that are cognizant and conscious about their health.

I would think it could be easy enough to put a watch on this item. My Dad kept wanting to push it or shake it to see what time it was. Too confusing for him so we do not use it. PLUS I cancelled the Urgent Response part of the service because he kept pushing the urgent button accidentally on the phone itself. It came free with my Jitterbug purchase so can't really return it either.