Questions & Answers

Q: QuestionIs there a way to get a replacement receiver if one was never in box? Way pass return date so can't return

Asked 1 year ago by Kelly.

• A:Answer We apologize! Your Logitech mouse seems missing the wireless adapter. To find it, check the battery compartment & box edges. If not there, contact the retailer for a replacement.

  Answered 1 year ago by Logitech

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Q: QuestionI was wondering if the G535 was made for either adults or a younger audience? I made the mistake of buying the G435 and it was too small for my head.

Asked 1 year ago by Jake.

• A:Answer Hey! The Logitech G535 headset is designed to be more suitable for adults or teenagers with larger heads compared to the G435.

  Answered 1 year ago by Logitech

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Q: QuestionMy headphones will not play audio from my playstation and has a constant flashing green light how do i fix this ?

Asked 1 year ago by Harvey.

• A:Answer Hey, That's unexpected! In order to help you effectively, please provide your information to our support team via email at [email protected] with your - Name: - Email Address: - Country: - Product Name: - Brief description of issue:

  Answered 1 year ago by Logitech

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Q: QuestionWill these work with a Logitech Unifying Receiver? I have my keyboard and mouse linked to 1 receiver, can I link these as well?

Asked 1 year ago by WhatUpYo.

• A:Answer Hey! No, Logitech - G535 is not compatible with Logitech Unifying Receiver. The headset works only with LIGHTSPEED wireless USB receiver.

  Answered 1 year ago by Logitech

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Q: QuestionHi I bought these headphones for my nephew. When we play in a squad I can hear everything coming over his headset! Are these just so loud that the mic actually picks up his gameplay and blares it into my audio or does he have it set up wrong? Thanks.

Asked 1 year ago by TeeJay.

• A:Answer Have little homie turn down his game audio or his mic :)

  Answered 1 year ago by Peenbutt69

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Q: QuestionIs the white G535 headset the same as the black G535 headset?

Asked 1 year ago by Tj.

• A:Answer Hey! The headphones only come in one color: 'Black'.

  Answered 1 year ago by Logitech

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Q: QuestionCAN IT ALSO BE USED AS WIRED?

Asked 1 year ago by BB.

• A:Answer No it can not

  Answered 1 year ago by SquirrelVerified Purchase

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Q: QuestionI just purchased these headphones for work on my PC and I can barely hear who I'm talking to. I have all of the volumnes to the max. I thought these were supposed to be very loud. What would be the problem?

Asked 1 year ago by Bree.

• A:Answer That's unfortunate. In order to help you effectively, please provide your information to our support team by emailing [email protected]. Name – Email address – Country – Product name – Brief description of the issue –

  Answered 1 year ago by Logitech

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Q: Questionhey my usb for my g535 broke so how would i fix this or would i have to send it in?

Asked 2 years ago by karma.

Q: QuestionCan i use the headset without the usb plug in

Asked 2 years ago by Dezo.

• A:Answer Not that I can see

  Answered 2 years ago by Anonymous

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Q: QuestionI purchased a USB to lightning converter to use these headphones on my iPhone 8. Everything has worked fine except for calls of any kind. I have troubleshooted in every way possible but audio from calls still do not work. Can I do anything about this?

Asked 2 years ago by Anonymous.

• A:Answer Hello! The G535 LIGHTSPEED Wireless Dolby Atmos Over-the-Ear Gaming Headset for PC, PS4, PS5 with Flip to Mute Microphone is not designed to be connected to a phone unfortunately, so some functionalities might not work properly for that reason. The G435 Wireless Headset has both the LIGHTSPEED USB Receiver and the Bluetooth capability, so I would probably recommend this option for phones. - Mathieu from Logitech

  Answered 2 years ago by Logitech

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Q: QuestionWill these work for office using jabber and/or nice I contact max

Asked 2 years ago by Crazycappi.

• A:Answer This headset is good for basic purposes. It is light and holds a lot of charge and the battery last a long time when new. The microphone however is not as good. The microphone is mid tier and should be considered for casual purposes. The lack of control in ghub should be noted for anyone interested in purchasing this headset. For most uses, this is the way to go, but if mic quality matters to you go for another model. The mic cannot be changed or programmed whatsoever. The flip up mute is nice though.

  Answered 2 years ago by AppauloVerified Purchase

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Q: QuestionI plugged the headset into my ps5 and it says everything I tap. How do I turn it off

Asked 2 years ago by GG.

• A:Answer You have to hold the power button for a few seconds

  Answered 2 years ago by Max09Verified Purchase

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Q: QuestionWill these work with Chrome OS? If not, is there another headset that would work? Thank you.

Asked 3 years ago by Summer.

• A:Answer Yes

  Answered 3 years ago by Nkidwell1259Verified Purchase

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Q: QuestionHow to I get my mic to work? It passes all tests and all settings/software is up to date but when I get into voice chat to actually use it, friends cant hear me. It registers that Im talking when I talk but no sound and it does this across all platforms.

Asked 3 years ago by Zeke.

• A:Answer Sounds like anissue with whatever chat program you are using. Check your settings in your game to make sure you have the headset selected as the mic

  Answered 3 years ago by Nkidwell1259Verified Purchase

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Q: QuestionIm charging this headsets but the light doesn't turn on or anything are they broken?

Asked 3 years ago by supreme.

• A:Answer That means you have to first make sure the USB port is powered, find something else that is USB powered, that you know works, and try that first.

  Answered 2 years ago by modeler4

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Q: QuestionHow are these for singing, does it sound good or will the mic get over loaded?

Asked 3 years ago by BestMan4u.

• A:Answer Hey there! While not designed for singing, thanks to our GHub software, you can tweak and customize the microphone however you like manually, or use user uploaded and premade presets to help you sound the best possible. -Weston from Logitech

  Answered 3 years ago by Logitech

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Q: QuestionI have these and ive been having an issue with a high pitched noise when i use them. is there a fix or do i have to return them

Asked 3 years ago by Moth.

• A:Answer Try charging them with a different cable than the one they gave u in the box

  Answered 3 years ago by NoraVerified Purchase

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Q: QuestionCan I get another USB? Headphones are fine. USB messed up.

Asked 3 years ago by MaryT.

• A:Answer Hey there Jakk. Unfortunately, we do not sell replacement lightspeed dongles. -Weston from Logitech

  Answered 3 years ago by Logitech

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