Questions & Answers

Q: QuestionWhat comes in the box with this headset?

• A:Answer The headset comes with a carrying case and a charging cable.

Q: QuestionWhy is this considered a new age of play?

• A:Answer This is considered a new age of play because it allows you to experience both secret and not-so-secret worlds.

Q: QuestionCan I connect this headset to my PC and phone at the same time?

• A:Answer Yes, this headset can connect to two devices simultaneously - one via Bluetooth and the other through LIGHTSPEED or a 3.5mm jack.

Q: QuestionWhat is the battery life of this Logitech headset?

• A:Answer This headset provides up to 56 hours of battery life.

Q: QuestionHow much does this headset weigh?

• A:Answer This lightweight headset weighs only 0.6 pounds.

Q: QuestionDoes this gaming headset have a built-in microphone?

• A:Answer Yes, the headset has a built-in microphone that is detachable.

Q: Questionwould the headset work with an xbox one?

Asked 3 years ago by anon.

• A:Answer Hello anon! The G735 Aurora Collection Wireless Gaming Headset for PC/Mac and Mobile Devices with RGB Lighting won't work on Xbox consoles no, unfortunately. It can work with Playstation consoles using the LIGHTSPEED Receiver, or on the Nintendo Switch via Bluetooth. - Mathieu from Logitech

  Answered 3 years ago by Logitech

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Q: QuestionCan these headphones be used with a wired connection?

Asked 2 years ago by Visorvet.

• A:Answer Yes

  Answered 2 years ago by user733570

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Q: QuestionHello! I’m a pc and Xbox player I already know that I can’t use the headphones for the Xbox but is it compatible for the Xbox app on pc? My current headphones from a different brand won’t work and I’m curious if these will! Thank you!

Asked 1 year ago by Mel.

• A:Answer Hey! No, the Logitech G735 headset won't work fully with the Xbox app on PC for voice chat, even though it works well on PC for other audio applications.

  Answered 1 year ago by Logitech

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Q: QuestionHi will these work with a PlayStation 4? Is everything included in the purchase in order for it to be compatible with the ps4? I am looking for dual connectivity to be able to Bluetooth audio from my phone and chord audio from the console simultaneously

Asked 1 year ago by Macie.

• A:Answer Hey! Just connect your USB receiver to your PC for LIGHTSPEED wireless. Then mix in Bluetooth when you sync with a compatible device. Yep, you can listen to both at the same time and adjust volumes too. 3.5 mm aux connection is also possible for another way to plug into your favorite audio bliss.

  Answered 1 year ago by Logitech

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Q: QuestionIs there a mute button on the headset and compatible with work Teams?

Asked 1 year ago by Jean.

• A:Answer Hey there! Yes, the G735 has a mute toggle button on the headset and it should ideally work with Microsoft Teams.

  Answered 1 year ago by Logitech

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Q: QuestionIs this compatible with the Nintendo Switch/do I need a bluetooth receiver?

Asked 8 months ago by Caro.

• A:Answer The G735 works with the Nintendo Switch in docked mode via the USB receiver. Bluetooth compatibility in handheld mode is possible, but can be variable.

  Answered 8 months ago by Logitech

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Q: QuestionCan you flip the mic up to mute it ?

Asked 1 year ago by Jesse.

• A:Answer I have this headset but my mic def doesn't go in the up position to mute?

  Answered 1 year ago by LynnVerified Purchase

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Q: Questiondoes the mic work with xbox using a 3.5 mm aux connection?

Asked 1 year ago by Grace.

• A:Answer Yes, it does.

  Answered 1 year ago by CwalVerified Purchase

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Q: QuestionDoes this Headset have Bluetooth capabilities to connect to my phone?

Asked 1 year ago by Alice.

• A:Answer Hey there! Yes, the G735 can be connected through Bluetooth. It works with any Bluetooth-enabled devices with audio connectivity.

  Answered 1 year ago by Logitech

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Q: QuestionIf I detach the boom is there still a built in mic? Or if the boom is detached is there no mic option?

Asked 2 years ago by cerodwormy.

• A:Answer Boom mic only

  Answered 1 year ago by Jared

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Q: QuestionOrder number BBY01-806810916017 Is for pick up in saint John’s Florida and I need to change the pick up name

Asked 2 years ago by Kade.

• A:Answer Hey there! We'd recommend you to get in touch with the BestBuy for further assistance on this.

  Answered 2 years ago by Logitech

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Q: QuestionI need these to do my customer service job, when you use them corded, does the mic still work?

Asked 2 years ago by Annnnonymous.

• A:Answer Yes, it does still work corded

  Answered 2 years ago by beapVerified Purchase

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Q: QuestionDoes this headset have a noise cancellation feature?

Asked 2 years ago by Willie.

• A:Answer There is not a feature for noise cancellation, however the fit of the headphones cancels out much more noise compared to other headphones

  Answered 2 years ago by beapVerified Purchase

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