Questions & Answers

1-10 of 16 Questions
  • Question
    How does the tablet attach to the keyboard?   (3 Answers)

    Does the Samsung Galaxy Tab S2 9.7 attach to the Logitech Type-S Keyboard Case by means of the two "buttons" on the back of the tablet or, rather, is the tablet attached to the case by sliding the tablet's two top corners under plastic brackets on the case and then sliding the bottom of the tablet into another central bracket? It is impossible to tell from the Best Buy product photos how the tablet is attached and Logitech is not telling. This may seem a minor difference but I need a case that allows me to easily remove the tablet. Those "buttons" require a dangerous amount of force to attach, some say. Others point out that the magnets in the case disrupt the tablets GPS. Thank you in advance for your response.

    By James December 4, 2015.

    Answers
    • Best 
      Answer

      The tablet "clicks" into place using a solid plastic rail on the bottom and two plastic tabs on the top corners. It does not use the "buttons" on the back. The case is "smart" in the sense that the keyboard is enable when the case is opened and secured to the keyboard base magnetically. If you prefer not to use the keyboard, it conveniently folds around back, and is not enabled - allowing you to grip the tablet in a more traditional way without worrying about keys being pressed.

      By Anthony December 28, 2015.

    • Question
      Can a bluetooth mouse work?   (1 Answer)

      By Anonymous April 8, 2016.

      Answers
      • Best 
        Answer

        Bluetooth is a wonderful device but only one Bluetooth device can be paired to an object at once so you can have the keyboard or a mouse.

        By Davinger April 8, 2016.

      • Question
        battery life   (2 Answers)

        What is the battery life and how do I tell when it is running low?

        By Anonymous January 17, 2016.

        Answers
        • Best 
          Answer

          about a month/ lite starts blinking

          By Stargazer February 19, 2016.

        • Question
          Will the keyboard work with an 8 inch tablet or will it only work with the 9.7?   (2 Answers)

          By curiousgeorge June 13, 2016.

          Answers
          • Best 
            Answer

            This case - Logitech - Type S is made for a 9.7 tablet. While the keyboard is generic one, the case may not fit the 8. I believe that they do make one for the 8. You probably already did this but go on line at Best Buy or Logitech to find the one that fits yours best. The box will state what it will fit.

            By Zoltare July 31, 2016.

          • Question
            Will it work with galaxy tab 8.4?   (2 Answers)

            By Anonymous February 28, 2017.

            Answers
            • Answer

              I don't think so...the holders do not adjust...they are set for one size tablet

              By Eman February 28, 2017.

              • Verified Purchaser
              • My Best Buy® Elite Member
          • Question
            Will this keyboard work with the Samsung Galaxy Tab A model P550?   (1 Answer)

            By Anonymous December 10, 2016.

            Answers
            • Answer

              No, the tablet is only compatible with the Galaxy Tab S2 9.7.

              By CommunityAnswer December 10, 2016.

            • Question
              Is this compatible with the Samsung Galaxy E 9.6?   (1 Answer)

              By Anonymous December 1, 2016.

              Answers
              • Answer

                The case is compatible with Samsung Galaxy Tab S2 9.7.

                By CommunityAnswer December 1, 2016.

              • Question
                I'm looking for Keyboard for my husbands Samsung tablet A 9,7" Wi-Fi. Will this one work with a Samsung tablet A also????   (1 Answer)

                By LondonEye November 18, 2016.

                Answers
                • Answer

                  Yes, this is what we bought for ours and the Samsung Tablet was the same size.

                  By Jenny January 18, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member
              • Question
                Can keyboard be connected to tablet via cable (no bluetooth)? Tablet settings require disconnection from Bluetooth devices in order to connect to WiFi network.   (1 Answer)

                By Betsy October 29, 2016.

                Answers
                • Answer

                  No. You should buy a newer tablet. Sounds like yours is malfunctioning or you are using a Bluetooth for wifi sharing.

                  By Minuteman200 May 23, 2017.

                  • Verified Purchaser
                  • My Best Buy® Elite Plus Member
              • Question
                Keyboard is charged,when I type on keyboard not working,is there a specific key I have to press   (0 Answers)

                By Anonymous September 19, 2016.

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