Questions & Answers

Q: QuestionCan this computer (the gold) play and burn CD's?

Asked 5 years ago by PreussGoose.

• A:Answer No, you'll need a player that uses USB Type-C.

  Answered 5 years ago by EliAA

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Q: Questiondoes an external DVD, CD player work with the MacBook 13.3 Laptop ?

Asked 5 years ago by Anonymous.

This question was asked about the related product: MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD - Space Gray

• A:Answer Anything you can plug in to a type C USB should work and there are adapters from old style to type C that should work any old equipment

  Answered 5 years ago by NewMacuserVerified Purchase

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Q: QuestionWitch of the two laptops is not charging correctly?

Asked 5 years ago by Michelle.

• A:Answer I have both the air and the pro and haven't ever had problems charging

  Answered 4 years ago by Jacob1337

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Q: QuestionMacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD (Latest Model) - Gold does it have an SD card slot

Asked 5 years ago by abby.

• A:Answer No, you have to buy an adapter.

  Answered 4 years ago by jamiaj

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Q: QuestionCan I get logic already on the computer when I buy it ? Like if I was buying it from apple

Asked 5 years ago by Anonymous.

• A:Answer No, you cannot get Logic Pro on this included in the install or the purchase, however, there is a student bundle offered at Apple where you can buy the app licences.

  Answered 5 years ago by Nedanti

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Q: QuestionI am a student and my school requires windows 10. does this come with it or do i need to install ? is their a price for that? will it run right?

Asked 5 years ago by Jen.

• A:Answer You need to install it

  Answered 5 years ago by Frankye

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Q: QuestionI bought the MacBook Air in January 2021 but am having difficulties getting the Touch ID to work. It's been set up and reset with Apple help but currently isn't working again Any comments or suggestions?

Asked 5 years ago by KeegansMom.

• A:Answer your Touch ID sensor is probably defiled, should check if you need a new one.

  Answered 5 years ago by Noooice

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Q: QuestionCan I order a Latinoamerican keyboard?

Asked 5 years ago by Miguel.

This question was asked about the related product: MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD - Space Gray

• A:Answer This model comes with a backlit US English keyboard. The keyboard is not user replaceable.

  Answered 5 years ago by Apple Inc.

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Q: QuestionIs this Laptop actually Gold or is it Rose Gold

Asked 5 years ago by Shea.

• A:Answer Rose gold

  Answered 5 years ago by LuckyVerified Purchase

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Q: QuestionCan you use a jump drive

Asked 5 years ago by Lis.

This question was asked about the related product: MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD - Space Gray

• A:Answer A USB-C to USB Adapter lets you connect to many of your existing USB accessories. (sold separately)

  Answered 5 years ago by Apple Inc.

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Q: QuestionI would like to buy a MacBook Air CONFIGURED for Windows 10. Can my MacBook Air be configured for Windows by BEST BUY or Apple?

Asked 5 years ago by IbrahimBuzuSarkinNoma.

This question was asked about the related product: MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD - Space Gray

• A:Answer MacBooks with the new M1 Chip cannot do Boot Camp. However, the models with the Intel chips can do it.

  Answered 5 years ago by BrizzoVerified Purchase

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Q: QuestionDoes it work with Canon's pixma tr8520 all-in-one wireless printer? Does it handle office-type documents and office needs?

Asked 5 years ago by Tada.

• A:Answer Yes, If your printer is AirPrint-enabled, it’s compatible with macOS.

  Answered 5 years ago by Apple Inc.

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Q: QuestionWhat come in the box with the laptop like for example does it come with a charger and stuff like that or do i have to buy that separately?

Asked 5 years ago by Mariah.

This question was asked about the related product: MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD - Silver

• A:Answer Inside the box you will find a MacBook Air along with a 30W USB-C Power Adapter and USB-C Charge Cable (2m).

  Answered 5 years ago by Apple Inc.

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Q: QuestionTrying to order a case where is the model number located? Is it only located on the bottom of the laptop?

Asked 5 years ago by Krisie.

• A:Answer Click the about on your mac and it will give you everything you need to know. Top left corner where the apple is.

  Answered 5 years ago by CustomerServiceFreak

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Q: QuestionDoes it come with warranty?

Asked 5 years ago by rosanny.

This question was asked about the related product: MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD - Space Gray

• A:Answer Every Mac comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support.

  Answered 5 years ago by Apple Inc.

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Q: QuestionDO YOU TAKE TRADE INS? I CURRENTLY HAVE A 2016 MODEL

Asked 5 years ago by DIANASMBA.

This question was asked about the related product: MacBook Air 13.3" Laptop - Apple M1 chip - 8GB Memory - 256GB SSD - Space Gray

• A:Answer Check out the trade-in portal on BestBuy.com for information on trade-in value (https://www.bestbuy.com/tradein)

  Answered 5 years ago by Apple Inc.

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Q: QuestionCan this run the latest version of Logic Pro X and Garageband?

Asked 5 years ago by GoopGab.

• A:Answer Based on what I run, easily. And those are Apple applications so they will function even better as M1 versions.

  Answered 5 years ago by LenTaylor99

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Q: QuestionI heard you can trade in for a macbook pro, is that true? How?

Asked 5 years ago by Sah.

• A:Answer Check out the trade-in portal on BestBuy.com for information on trade-in value (https://www.bestbuy.com/tradein)

  Answered 5 years ago by Apple Inc.

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Q: QuestionWill I be able to download the respondus browser that is used for exams? Onto the laptop.

Asked 5 years ago by Victoria.

• A:Answer Yes, I downloaded it without a problem! Goodluck in school!

  Answered 5 years ago by Lizzet

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