Questions & Answers

Q: QuestionI want to connect to Echo 5inch and use 15 feet away. Is that what it can do?

Asked 2 weeks ago by Jimtuck.

This question was asked about the related product: Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass

• A:Answer Hello, It looks like you can connect the Echo 5 to an external Bluetooth speaker, yes.

  Answered 2 weeks ago by Customer Service

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Q: QuestionSince devices no longer come with a charging block, what are the requirements in volts and amps?

Asked 1 month ago by DG.

This question was asked about the related product: Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass

• A:Answer Hello DG, thanks for your question. To charge the Emberton II, you will want to use a USB-C charging cable into a charger with 5V/3A. Be sure to avoid fast chargers. Hope this helps, let us know if you have more questions.

  Answered 1 month ago by Customer Service

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Q: QuestionCAN YOU HOOK IT UP TO A TV?

Asked 1 month ago by 8858.

This question was asked about the related product: Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass

• A:Answer Hello, if the your TV supports Bluetooth, then it will most likely connect to your TV, yes. Keep in mind that Audio lag will be a factor: connecting a speaker with a cable to your TV will remove any audio lag.

  Answered 1 month ago by Customer Service

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Q: QuestionHow many watts is this speaker

Asked 1 month ago by Anonymous.

This question was asked about the related product: Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Black/Brass

• A:Answer Marshall measures its speakers' loudness with their SPL rating: SPL rating measures how loud they are, indicating the sound level (in decibels, dB) produced at a specific distance (usually 1 meter) with a standard power input (usually 1 watt). The Emberton II has an SPL rating of 87 dB SPL @ 1 m.

  Answered 1 month ago by Customer Service

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Q: QuestionWhere is the charging port?

Asked 2 months ago by Stink.

• A:Answer Hello, Thank you for your question. The USB-C input for charging the speaker is located on the side of the speaker.

  Answered 1 month ago by Customer Service

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Q: QuestionDoes it have an app for Apple phones?

Asked 3 months ago by JamesMichael.

• A:Answer Yes, it uses the standard Marshall App.

  Answered 1 week ago by LucaR

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Q: QuestionDoes the speaker or does it not work with Android 14 that's a critical point for me and if it doesn't this one's out

Asked 4 months ago by VMSmith.

• A:Answer Hello, the Emberton II will connect with a phone using Android 14, it can connect by Bluetooth. If you need any assistance with the connection, please reach out to the Support Team through the official online shop.

  Answered 3 months ago by Customer Service

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Q: QuestionCan you hook up a mic or guitar to this speaker?

Asked 6 months ago by Jbay.

This question was asked about the related product: Marshall - Emberton III Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Cream

• A:Answer Hello Jbay, thanks for your interest in the Emberton III. The Emberton III can't be connected with a mic or a guitar, no. The only input is Bluetooth. If you are looking for something to use with your mic or guitar, we recommend checking out Marshall Amps.

  Answered 6 months ago by Customer Service

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Q: QuestionHow heavy

Asked 11 months ago by T.

This question was asked about the related product: Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof and Dustproof Design - Cream

• A:Answer Light weight

  Answered 10 months ago by MauricioSVerified Purchase

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Q: QuestionDoes it have aptX low latency?

Asked 1 year ago by B.

• A:Answer Hello, the Emberton II supports Bluetooth 5.1 with the SBC Codec; it doesn't support aptX low Latency. We put a lot of work into making the speaker sound amazing regardless of what codec your device will support.

  Answered 1 year ago by Customer Service

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Q: QuestionI am having issues with battery not charging.

Asked 1 year ago by Simeon.

• A:Answer Try changing your charger

  Answered 7 months ago by DeepakS

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Q: Questioncan it be paired with another Marshall speaker?

Asked 1 year ago by dk.

This question was asked about the related product: Marshall - Emberton III Portable Bluetooth Speaker with Rugged Waterproof / Dust-proof Wireless Design - Cream

• A:Answer At this time, the Emberton III cannot be paired or grouped with another Marshall Speaker.

  Answered 1 year ago by Customer Service

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Q: QuestionCan you use this speaker as an home office speaker that can also be used for conversations/meetings?

Asked 1 year ago by Tasha.

• A:Answer Hello Tasha, thanks for your interest in the Emberton II. The Willen can be used as an home office speaker for meetings and conversations, but the Emberton II does not have a built-in mic, it will not function for conversations or meetings.

  Answered 1 year ago by Customer Service

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Q: QuestionI have a Sharp bluetooth CD player with 2 attached speakers. The sound quality is awful, so I plan to disconnect the speakers and replace them. Would I be able to pair this portable Marshall speaker with my CD player and have much better audio quality?

Asked 1 year ago by rusty123.

• A:Answer No. Not what its ment for

  Answered 1 year ago by ChristineFVerified Purchase

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Q: QuestionCan you use the speaker like a soundbar for your tv?

Asked 1 year ago by Anonymous.

This question was asked about the related product: Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof and Dustproof Design - Cream

• A:Answer Probably yes. It’s Bluetooth.

  Answered 1 year ago by JennyG

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Q: QuestionTrying to turn on and the button is not working. The bar shows red dots.

Asked 1 year ago by Marshall.

• A:Answer That means its on. If you see red dot light on one side and red bars on the other than speaker is on. You need the marshall app to use speaker unfortunately

  Answered 1 year ago by ChristineFVerified Purchase

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Q: QuestionDoes this speaker have auto off and if so can it be disabled?

Asked 1 year ago by Annie.

• A:Answer Yes

  Answered 1 year ago by SteveW

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Q: QuestionDoes this have auto off and if so can it be disabled?

Asked 1 year ago by Annie.

• A:Answer Hello, thank you for your question. I am afraid it is not possible to disable the power-saving feature which will shut down the speaker after 5-10 minutes of inactivity. We appreciate your question. Take care, Annie :)

  Answered 1 year ago by Customer Service

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Q: QuestionLooking for a wireless speaker system (2 speakers) to connect with our computer to play music for our home church. Will these work?

Asked 1 year ago by LWCF.

This question was asked about the related product: Marshall - Emberton II Portable Bluetooth Speaker with Rugged Waterproof and Dustproof Design - Cream

• A:Answer Yes just download the marshall app And follow the promps

  Answered 1 year ago by Stevo

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