Questions & Answers

Q: QuestionWhat kind of connectivity do these headphones use?

• A:Answer These headphones use Bluetooth 5.0 interface for easy pairing.

Q: QuestionWhat comes with these headphones?

• A:Answer The headphones come with a USB-C charging cable, a detachable 3.5 mm cord, and a canvas-carrying bag.

Q: QuestionCan I use these headphones with my voice assistant?

• A:Answer Yes, you can use the headphones with Google Assistant for hands-free help.

Q: QuestionDo these headphones have a noise cancelling feature?

• A:Answer Yes, these headphones have active noise cancellation technology to block out unwanted noise.

Q: QuestionWhat size are the drivers in these headphones?

• A:Answer The Marshall Monitor II headphones have 40mm drivers.

Q: QuestionWhat is the frequency response of these Marshall headphones?

• A:Answer These headphones have a frequency response of 20Hz - 20kHz.

Q: QuestionJust to be clear, these do NOT have a microphone correct? No phone call capability? Thanks.

Asked 4 years ago by RJPoseidon.

• A:Answer The Monitor II ANC have a microphone on the headset itself that can be used to make phone calls.

  Answered 4 years ago by Customer Service

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf I connect the headphone with cable, can I get lossless sound?Thx!

Asked 3 years ago by GorkyMaster.

• A:Answer Hello, thanks for your question. Yes, wired connection will be lossless.

  Answered 2 years ago by Customer Service

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionAre they water resistant?

Asked 4 months ago by Mango.

• A:Answer No

  Answered 3 months ago by BasilbarcaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionAre they made of genuine leather?

Asked 1 year ago by CM.

• A:Answer No it is vegan leather.

  Answered 1 year ago by CengizOVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the helmet be used off battery with a wire ?

Asked 1 year ago by Bruno.

• A:Answer Yes it doesnt run on battery when connected through wire

  Answered 1 year ago by CengizOVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan the mic be disconnected?

Asked 2 years ago by ello.

• A:Answer Thank you for your great question! The microphone is built into the headphones themselves and can not be physically disconnected. If you are using the Monitor II ANC with a PC computer, you can disable the microphone via the control panel settings. With a phone or tablet - such as iOS or Android, the microphone will be automatically enabled when on a call, there is no way to manually disconnect, although you can likely switch to the mic in the phone.

  Answered 2 years ago by Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionAre these cans compatible with Microsoft Teams and Zoom meetings via bluetooth?

Asked 2 years ago by jacksonrhodesshredder.

• A:Answer Hi Jackson, thanks for reaching out. Yes, these can be used with Teams and Zoom, there is a built-in microphone on the headset.

  Answered 2 years ago by Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIf I set the equalizer settings on my phone and then want to connect to my laptop at a later date will the settings still be the same or will the settings only apply while I am using my phone to listen to music?

Asked 2 years ago by Zabisco.

• A:Answer Hello, thanks for the question. The equalizer settings will only exist on the phone or device that the Marshall Bluetooth app is being used on.

  Answered 2 years ago by Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes the ANC noise cancelling work while talking on the phone and using the microphone?

Asked 3 years ago by Blogdog.

• A:Answer Hello, the ANC feature does not work while talking on the phone.

  Answered 3 years ago by Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionSo is it just one universal size that can't be adjusted or modified to your size?

Asked 4 years ago by JOPADer1104.

• A:Answer The earpieces can be moved in and out of the headband to create a bigger or smaller fit as needed.

  Answered 4 years ago by Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhere are these headphones made? Thanks

Asked 4 years ago by Bigrus.

• A:Answer The Monitor II A.N.C. are designed in Sweden and manufactured in China.

  Answered 4 years ago by Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this 5.0 version of Bleutooth also has the aptx HD codec and does it support the high-rez sound formats? (48khz/ 96khz/ other lossless formats etc.)

Asked 5 years ago by Ric.

• A:Answer The Monitor II ANC support Bluetooth codec SBC only, they don't offer aptX HD.

  Answered 5 years ago by Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwill these work with a tv with RCA connections

Asked 5 years ago by Bailey.

• A:Answer Hello, the Monitor II ANC do not have an RCA input, it is possible to connect to them via Bluetooth and 3.5mm audio cable only.

  Answered 5 years ago by Customer Service

  Helpful (0)Unhelpful (0)ReportAnswer this question