Questions & Answers

Q: QuestionWhat automatic ice maker will work with this model?

Asked 8 years ago by Icemaker.

• A:Answer Part # ECKMF95 is the ice maker compatible with this unit.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionDoes the MRT311FFFZ stainless steel fridge have fingerprint protective finish?

Asked 3 years ago by betsy.

• A:Answer Hello betsy! Yes, that model, MRT311FFFZ, is fingerprint resistant. We hope this helps.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionMRT311FFFZ Maytag. Can the doors of this refrigerator be taken off and then put back on after entering home?

Asked 5 years ago by Grace.

• A:Answer Hi Grace,Depending on the width of your doorway, you may need to remove the doors to move the refrigerator into your home. Also, the door hinges are factory-installed on the right-hand side. If youwant the door to open from the other direction, you must reverse the door swing.Please visit https://bit.ly/31mQ76f for more details.Thank you for your inquiry on our Maytag appliances.

  Answered 5 years ago by MaytagTeam

  
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Q: Questionis this unit suitable for placement in an unheated garage? is there a kit for a conversion for this application and if so how much does it cost?

Asked 6 years ago by aldo.

• A:Answer aldo, thanks for the inquiry. This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Maytag appliances!

  Answered 6 years ago by MaytagTeam

  
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Q: Questionwhat are the measurements of this model: height? width? depth?

Asked 7 years ago by powdew.

• A:Answer Hi powdew, the dimensions of this Refrigerator are: depth 30 5/8, height 65 3/4 and width 32 3/4. Thank you for your inquiry regarding our Maytag appliances!

  Answered 7 years ago by MaytagTeam

  
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Q: QuestionThis fridge is extremely loud and runs non stop. Is there a way to adjust this? I live in a 900 sqft house and the noise carries into every room making it difficult to cope with day to day.

Asked 3 years ago by Anonymous.

• A:Answer Hello! Please feel free to view the troubleshooting link provided. As this may be a normal noise of the appliance. https://bit.ly/3QxM0Mo

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionIs the finish on the white model smooth or textured. Our current one is textured, which is awful to keep clean, especially the handle

Asked 9 months ago by barb.

• A:Answer Hello, this model has a textured finish. Thank you for your inquiry on our Maytag appliances.

  Answered 9 months ago by MaytagTeam

  
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Q: Questiondoes this model have rollers?

Asked 2 years ago by yankee.

• A:Answer Hello Yankee, yes, model MRT311FFFH has rollers. Thank you for your inquiry on our Maytag appliances.

  Answered 2 years ago by MaytagTeam

  
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Q: Questiondoes mrt311fffh have rollers? how do you control freezer temperature?

Asked 2 years ago by yankee.

• A:Answer Hello Yankee, yes, this model has rollers. There is a dial in the back of the freezer. We hope this helps.

  Answered 2 years ago by MaytagTeam

  
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Q: QuestionDoes this refrigerator have separate temperature controls for the fresh foods and freezer?

Asked 6 years ago by Linda.

• A:Answer Linda, on model MRT311FFFH there is one temperature control located in the refrigerator compartment. There is an Airflow Control located in the freezer compartment. Hopefully this information is beneficial to you. Thank you for your inquiry regarding our Maytag appliances!

  Answered 6 years ago by MaytagTeam

  
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Q: QuestionI don't want an ice maker or water dispenser. Can I get the refrigerator without these features? Also does the refrigerator open from the right or left? I need the handles on the left side with hinges on right side. Thank you.

Asked 8 years ago by calita.

• A:Answer It doesn't come with an ice maker.or a water dispenser. You can have the refrigerator open from either side.

  Answered 8 years ago by JFMWVerified Purchase

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Q: QuestionIs the fridge in "white ice" magnetic?

Asked 3 days ago by Anonymous.

• A:Answer Thank you for your inquiry about our Maytag appliances. While the refrigerator surface can accommodate magnets, we advise against this practice as it may contribute to moisture retention on the unit's surface, potentially resulting in staining or scratching.

  Answered 2 days ago by MaytagTeam

  
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Q: QuestionWhere can I travel to see one?

Asked 2 weeks ago by JimK.

Q: QuestionIs it available white refrigerator size H63-64", W31-32", D27"

Asked 1 month ago by 1905.

• A:Answer Hello! We currently do not have a model available with those dimensions. We greatly apologize.

  Answered 1 month ago by MaytagTeam

  
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Q: QuestionCan you get this refrigerator with an ice maker?

Asked 1 month ago by Anonymous.

• A:Answer Hello! There is an optional ice maker for model MRT311FFFH. The part number you would need is W11517113. Thank you for your inquiry about our Maytag appliances.

  Answered 1 month ago by MaytagTeam

  
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Q: QuestionI am intending to put it in garage which does not have heater or AC. Does it work well in freezing temperatures- winters can go down to 20 degrees F.

Asked 8 months ago by Bro.

• A:Answer Hello, for this model, This refrigerator is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator. Thank you for your inquiry on our Maytag appliances.

  Answered 8 months ago by MaytagTeam

  
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Q: QuestionI can’t locate warranty booklet to troubleshoot my freezer that seems to be accumulating some water and freezing up. Can you please provide link. Thanks

Asked 1 year ago by Marie.

• A:Answer Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!

  Answered 1 year ago by MaytagTeam

  
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Q: QuestionWondering if there's a charge if you would pick up the old refrigerator?

Asked 1 year ago by Anonymous.

• A:Answer Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.

  Answered 1 year ago by MaytagTeam

  
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Q: QuestionMy refrigerator came with only three door shelves. Can extras be purchased, and if so, is there a retailer in Calgary that would carry them?

Asked 1 year ago by lotz2du.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Maytag® at 800-807-6777. We are available We are available M - F 8 am to 6 pm est They will be better able to assist you.

  Answered 1 year ago by MaytagTeam

  
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