Questions & Answers

Q: QuestionIs it normal that in the beginning of washing the washer is washing with hardy any water even through it set for deep water

Asked 2 years ago by Anonymous.

• A:Answer For this machine, yes, that's why it sucks. When I purchased 12/20/2024 clothes came out the wash dirty. I washed them again on auto cycle and saw it ran a full wash with some clothes not ever being touched by soap or water. Couldn't get money back because I used machine. Only way to get clean clothes with this mashing is to not use auto and always set at a higher water level than you think. For heavily soiled clothes, use max water and extra rinse to get results. This is a very inefficient machine. It takes 2 hours to not do as well as what my old Maytag did in 30 minutes.

  Answered 2 years ago by clothescomeoutdirty

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Q: QuestionDOES MY MAYTAG SMART WASHER HAVE A FILTER TO CLEAN OUT DEBRIS

Asked 3 years ago by TORRE.

• A:Answer Hello TORRE! There is no filter that you would need to clean out. Thank you for your inquiry on our Maytag appliances.

  Answered 3 years ago by MaytagTeam

  
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Q: Questionis the agitator removeable so you can have a larger basin if you wish for bulkier items like bedding?

Asked 11 months ago by Kara.

This question was asked about the related product: Maytag - 5.2 Cu. Ft. High Efficiency Smart Top Load Washer with Extra Power Button - Metallic Slate

• A:Answer Hello, model MVW7230HC does not have the removable agitator. Thank you for your inquiry about our Maytag appliances.

  Answered 11 months ago by MaytagTeam

  
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Q: QuestionWould like to know how to receive guide (instruction) booklet for my Maytag washing machine model#MVW7230HW

Asked 1 year ago by why64.

• A:Answer Yes

  Answered 1 year ago by Anonymous

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Q: QuestionWasher not going through cycles. Water loaded, agitator straining then stops working. Cycle goes to washing complete. Is there a belt or other part that may have broken?

Asked 2 years ago by DanM.

• A:Answer Hello! We are sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available We are available M - F 8 am to 6 pm est They will be better able to assist you.

  Answered 2 years ago by MaytagTeam

  
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Q: QuestionWhere can I buy touch up paint for this washer? I searched online including the Maytag parts and accessories website and I cannot find touch up paint in Metallic Slate and need to repair a scratch on the front of the machine.

Asked 2 years ago by ArloUSA.

• A:Answer If you find it let me know . I think the silver is for many models but I haven’t had the chance to call maytag

  Answered 2 years ago by Anonymous

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Q: QuestionMy washer keeps turning on by itself. I will run a load, it will complete. And then 5 minutes or even a couple hours later, it runs a soak cycle. It will only not do it if I open the door. How can this be stopped?

Asked 2 years ago by MarkD.

• A:Answer No clue --- mine hasn't done that ---yet!!!!

  Answered 2 years ago by Rob1934Verified Purchase

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Q: Questionmine started to stay in sensing mode and not doing anything pls help. bought in sept of 2020.

Asked 3 years ago by Jesse.

• A:Answer Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Jesse. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionI've been noticing grayish lint after washing clothes lately, is there a way to prevent this or clean something? I rarely overfill the washer and wipe out the drum after every wash.

Asked 3 years ago by Conan.

• A:Answer Use the affresh tablets to clean the machine

  Answered 2 years ago by Craftylady3Verified Purchase

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Q: QuestionWhen there is a power serge, the message on the machine indicate to push the POWER button, I have no idea where this button is? Where in Sawgrass they have the demo. machine, is it at Best Buy?

Asked 3 years ago by Nezzie.

• A:Answer I may be misunderstanding you, but the power button is the one at the top-right. The extra power button is the center of the selector switch. It sounds like after a power surge or power outage, you need to press the top-right button.

  Answered 2 years ago by rwagoner

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Q: QuestionI purchased this machine and it makes clinking noises when washing, is this normal or is there something wrong?

Asked 3 years ago by Deborah.

• A:Answer Hello Deborah! We are terribly sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available We are available M - F 8 am to 6 pm est They will be better able to assist you.

  Answered 3 years ago by MaytagTeam

  
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Q: QuestionWhy is this washer not filling up with water? I’ve tried everything that I can think of but it only sprays enough water to wet the clothes slightly then it starts agitating. Just bought it today but if this is normal for this machine then it’s going back

Asked 4 years ago by TE.

• A:Answer Lol. That's what I complained about. I press the 2 buttons for "bulky items" with "deep fill" at the same time. I posted above. My name is "RapperSue". Do you find the washer goes off-balance? Mine does so often. It crashes around - and makes a lot of racket. The other 2 washers I've had over the last 48 years rarely were out of balance. If they were, it would only have been towels. I don't know how they can call this "energy-efficient. It runs for an hour or more, compared to my other 2 machines that ran for half an hour.

  Answered 3 years ago by rappersue

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Q: QuestionDoes the washer make loud noise when raising? A click, click sound, but like 20 time’s louder?

Asked 4 years ago by James.

• A:Answer Yes

  Answered 3 years ago by Anonymous

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Q: QuestionWhy does a $900+ washer do only two loads after delivery before the front panel goes totally dead and we are forced to wait a month or more for replacement of warrantied parts. Why won"t maytag replace this piece of junk now?

Asked 4 years ago by points.

• A:Answer That's just bad luck. I really hate this washer and dryer.

  Answered 3 years ago by rappersue

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Q: QuestionWhy do some clothes come out dirtier than when they went in? Like wet dust and I wipe it out after each use. I hate this machine nothing but problems. How can I soak clothes in it?

Asked 4 years ago by Brandy.

• A:Answer My clothes don't come out dirtier, but I do hate the washer and dryer. My soap dispenser doesn't even work. I've had them since March. I'm going to call for a service call. I, too, would like to know how to soak clothes. It's a basic requirement.

  Answered 3 years ago by rappersue

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Q: QuestionWihat is the difference between the model mvw7230hw washer VS mvw7230hw0 washer what that mean the 0 on the second one and what is the capacity of both?

Asked 4 years ago by Anonymous.

• A:Answer Hi, they are the same model. The zero after the model number is the engineering digit and not part of the actual model number itself. The MVW7230HW is a 5.2 cubic foot model. We hope this helps!

  Answered 4 years ago by MaytagTeam

  
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Q: QuestionIs the agitator removable?

Asked 4 years ago by Agitator.

• A:Answer No.. But do not buy this machine it does not work as described.

  Answered 4 years ago by STAYAWAYVerified Purchase

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Q: QuestionThe washer makes a clunking noise during the rinse cycle. Is this normal? I tried stopping the machine and moving the load around to better balance, but clunking still continues.

Asked 4 years ago by Anonymous.

• A:Answer I wash everyday and have never heard a clunking noise during the rinse cycle. So I would say it is not normal.

  Answered 4 years ago by Cajunmama4Verified Purchase

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Q: Questionif soap is applied directly to tub will washer have issues

Asked 4 years ago by Anonymous.

• A:Answer I haven’t had any issues with using detergent directly in the tub. We use the pods and it works just fine.

  Answered 4 years ago by BARNETTFAMVerified Purchase

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