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Questions & Answers

Page Showing 21-24 of 24 questions
  • QuestionIs it the same use like Trend Micro?

    Asked by Anonymous.

    • Answer I'm not quite sure what you are asking. Trend Micro and McAfee are competitors in the antivirus market. We both make antivirus software and so we are very similar. There are differences in features and user interface, but in general we are similar so it comes down to personal preference. I don't want to get into us vs. them, but please let me know if you have any specific questions I can help you with.

      Answered by McAfee Service

  • QuestionWill I still be able to receive dat and or engine updates after 1 yr subscription ends?

    Asked by Friscotxman.

    • Answer Unfortunately no. We do keep you up-to-date as long as your subscription lasts. We continue to protect you with the latest update before your subscription expires, but you do no continue to receive updates if you do not renew. We have engineers looking for new threats and ways to counter them 24/7. We are finding an average of 6-7 brand new threats every second of every day. So while we do continue to protect you, it becomes increasingly more important to receive updates as more threats are created. Please let me know if I can answer any other questions for you.

      Answered by McAfee Service

  • QuestionThis type doesn't have email security so am I protected if I downloaded a file from a source that I thought was safe?

    Asked by Happygirl.

    • Answer Yes! You are protected if you download a file from email. Our software checks for known malware and also for things that act like malware even if they have never been seen before. When you say "this type doesn't have email security" it is true it doesn't have a SPAM filter for your email. However, it checks every file that is introduced to your protected systems no matter how those are introduced. It will check a file you attempt to download from email for any suspicious behavior and quarantine it if it sees anything suspicious. Please let me know if I can help you with anything else.

      Answered by McAfee Service

  • QuestionDoes this software work on Amazon Fire 5th generation tablet?

    Asked by workmaniac.

    • Answer Unfortunately no. We only validate on the standard Android OS, not the Fire OS, which is what that tablet uses. I'm sorry we can't help you with this.

      Answered by McAfee Service