Questions & Answers

Q: QuestionWhat operating systems are compatible with this McAfee software?

• A:Answer This McAfee software is compatible with Windows 11, 10 (does not support S mode), Windows 8.1; macOS 10.15 and above; macOS 10.12 - 10.14; Google Android smartphones and tablets 8 or higher; Apple iOS 13 or later; and ChromeOS 102.0.5005 and higher.

Q: QuestionHow does the Personal Data Cleanup feature in McAfee+ work?

• A:Answer The Personal Data Cleanup feature scans for and identifies websites that are selling your personal data. It then provides guidance on how to remove your information from those sites.

Q: QuestionIs there a password manager included with this software?

• A:Answer Yes, McAfee+ includes a Password Manager that helps you generate and store complex passwords securely. It also offers auto-filling functionality for quicker logins across your devices.

Q: QuestionHow does McAfee+ help me manage my online accounts?

• A:Answer McAfee+ has a feature called Online Account Cleanup that scans for your online accounts monthly and assigns a risk level to each. This helps you decide which accounts to delete, reducing your exposure to data breaches.

Q: QuestionDoes this software help protect against identity theft?

• A:Answer Yes, McAfee+ includes Identity Monitoring to help protect against identity theft by monitoring your personal information for suspicious activity.

Q: QuestionDoes McAfee+ offer protection against dangerous websites?

• A:Answer Yes, McAfee+ includes Safe Browsing, a feature that alerts you to risky websites and downloads, helping you avoid potential malware and phishing attempts.

Q: QuestionThis 1YR subscription starts at the moment of purchase or at the moment it get activated with McAfee?

Asked 1 year ago by Ernesto.

• A:Answer Hi Ernesto, your subscription starts from the moment of activation (when you visit mcafee.com/activate and enter your activation code); not at the moment of purchase.

  Answered 1 year ago by McAfee Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Questioncan this be added to a unlimited mcAfee total protection or does it have to be unistalled?

Asked 1 year ago by Ron.

• A:Answer Hi Ron, you can add this to your existing account. We recommend activating it when your existing subscription expires to ensure you get the full length of your subscription. If you have any issues, please contact us at service.mcafee.com.

  Answered 1 year ago by McAfee Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this work window Desktop?

Asked 2 years ago by Tt.

• A:Answer Yes, will work on any Windows whether desktop or laptop!

  Answered 1 year ago by Peony1Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat is the yearly subscription cost?

Asked 2 years ago by Anonymous.

• A:Answer It all depends on who you purchase it from. I strongly suggest that you don't sign up for auto renewal as McAfee will charge the highest and Best Buy usually has it on sale.

  Answered 2 years ago by Peony1Verified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan this software protect iPhones?

Asked 3 years ago by John.

• A:Answer Yes, McAfee is compatible with Apple iOS 13 or later.

  Answered 3 years ago by McAfee Team

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I buy this subscription can I buy another one to renew my expired subscription?

Asked 1 month ago by Jose.

Q: QuestionDoes McAfee+ Premium (unl. devices) include cloud storage?

Asked 8 months ago by Stodd1969.

• A:Answer No, McAfee does not include cloud storage.

  Answered 8 months ago by McAfee Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow much is the monthly charge for use of software? What accessories go with this?

Asked 11 months ago by Apitt55.

• A:Answer There is no monthly charge for using the software. The price you pay at Best Buy is for a 1-year subscription. You will need to provide your payment details to complete activation, but you can remove those and turn off auto-renewal at any time from your McAfee "My Account." McAfee is compatible with X64 processors: Microsoft Windows 11 and Windows 10 (RS5) and newer​, ARM64 processors: Microsoft Windows 11 and newer​, macOS 11.x and above, Android 10 or higher, Apple iOS 16 or later, and ChromeOS 102.0.5005 and higher.

  Answered 11 months ago by McAfee Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI just got a software yesterday and when I downloaded on my IPad ( 4 devices) and didn’t aloud me to download VPN they asked me to upgrade to premium why ? The product advertised unlimited devices…

Asked 1 year ago by Babybenz.

• A:Answer Hi there, please confirm your iPad is running Apple iOS 16 or later. If you're still having issues, please contact us at mcafee.com/support so we can help solve this. Secure VPN can be used on 5 devices simultaneously.

  Answered 1 year ago by McAfee Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questionwhat password manager does it use?

Asked 1 year ago by JohninFL.

• A:Answer Hi John, McAfee+ includes the McAfee Password Manager. Our password manager helps you secure your accounts by generating complex passwords, storing them and auto-filling your info for faster logins across devices. If you have any other questions, please contact us at mcafee.com/support. Thanks!

  Answered 1 year ago by McAfee Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow long can i wait to activate the software?

Asked 1 year ago by mark.

• A:Answer Your subscription starts from the date of activation. Your code will not expire before activation. If you have any questions, please contact us at mcafee.com/support.

  Answered 1 year ago by McAfee Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI would like refund I do not have a virus it was a fake virus.

Asked 1 year ago by Stephen.

• A:Answer Hi Stephen, please contact us at mcafee.com/support so we can see what we can do. Thanks!

  Answered 1 year ago by McAfee Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow hard is this software to install and operate?

Asked 1 year ago by nightkill.

• A:Answer It's a simple 3 step process to activate and install your subscription. Once you receive your activation code via email, visit mcafee.com/activate and follow the steps on the screen to download and install. If you need any help, our team is available 24/7 at mcafee.com/support.

  Answered 1 year ago by McAfee Team

  
  Helpful (0)Unhelpful (0)ReportAnswer this question