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Questions & Answers

Page Showing 21-27 of 27 questions
  • QuestionWill this work in 2021?

    Asked by Shnelzbth.

    • Answer Yes it will. It depends on your subscription. If you added this protection, it will carry on into 2021.

      Answered by 1067

  • QuestionWill McAfee Total Protection work on my Samsung Galaxy S Tablet?

    Asked by Anonymous.

    • Answer Yes! We validate on Android operating systems, which the Samsung Galaxy uses, back to version 4.1. As long as you are running at least that version or later, it will work. Please let me know if you have any other questions.

      Answered by McAfee Service

  • QuestionWould this work for a Chromebook?

    Asked by lizz.

    • Answer Unfortunately no. We validate on Windows, Mac OS X, iOS and Android. Chromebooks use their own proprietary operating systems. I'm sorry we couldn't help you with this. Please let me know if you have any other questions.

      Answered by McAfee Service

  • QuestionI have Mcaffee Lifesafe that just expired a few days ago. Will this work for me? They want to renew at $60.00. Is this a downloadable item or is there a CD? Thanks

    Asked by Pra.

    • Answer McAfee LiveSafe is usually an unlimited device product. You can certainly change to this package if you like, but it only protects 1 device so you will need to choose which device you want to protect. This is a download, not a CD, so you will need to redeem the code at https://www.mcafee.com/activate to download. It will require you to remove LiveSafe before installing Total Protection. The level of protection from the two products and even the features are all the same - the only difference is the number of products they protect. Please let me know if you have any other questions.

      Answered by McAfee Service

  • QuestionWill this protect Windows 7?

    Asked by Anonymous.

    • Answer Yes! We support Windows 7. However, you do need to ensure you have all the latest updates including SP1. We have had issues on systems that aren't fully up-to-date.

      Answered by McAfee Service

  • Questionwill this clean virus out of my pc

    Asked by zz.

    • Answer I’m not sure since I don’t have a virus on my laptop but the protection most definitely is preventing a virus on my laptop.

      Answered by UAnuke89

  • QuestionHOw do I find out what the $49.99 warranty covers?

    Asked by DICK.

    • Answer I was referring to a an 2 yr. extended warranty the covers damage due to breakage,, failure to perform, battery. screen failure, etc. We have no proof that we purchased this contact (DONT HAVE A COPY OF THAT CONTACT, Please provide a copy of that contact or link to download. Your co-operation is appreciated [email protected]. .

      Answered by RICH