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Questions & Answers

Page Showing 101-120 of 259 questions
  • QuestionWill this pair with Oticon more hearing aids?

    Asked by Chris.

    • Answer This depends on the specific Bluetooth functionality of your hearing aid. Because there are several different models of Oticon More hearing aids, it is best to consult Oticon regarding the specific hearing aid model you are using to see if there is a procedure for pairing it with Bluetooth-compatible devices that are not a phone. Generally speaking, hearing aids that use MFI ("made for iPhone") technology, or that utilize an app to connect to phones/tablets, will not be compatible as there will be no way to connect them with a screen-less device. Only hearing aids that have an independent Bluetooth pairing mode (like a headphone has) will be able to be connected. There may even be variations between different software versions for the same hearing aids, so again it's better to get the operating information specific to your hearing aids to ensure accuracy.

      Answered by MEE audio Support

  • QuestionDoes this device work with Bluetooth jbl speakers I am trying to pair them but it is not working

    Asked by Jason.

    • Answer That is the one drawback, I had to work at getting It paired.

      Answered by PaulC

  • QuestionWhy won't it turn on? Indicator light won't even come on.

    Asked by Alarson.

    • Answer There are several possible causes, the most common being a lack of power to the unit. The Connect transmitter needs to either 1) be plugged into a powered USB port or 2) the internal battery needs to have been previously charged from a powered USB port. Please use the included USB cable to connect the charging port (labeled “POWER”) on the back of the device to a powered USB port. If using the USB port on a computer or TV for power, make sure the computer or TV is powered on. The green power indicator light on the rear of the unit will light up when the unit is plugged into a working power source. Lastly, please make sure that the on/off switch on the side of the unit is in the “on” position. If you have any additional questions, please contact our support department at 626-965-1008 and we will help you troubleshoot the power/charging configuration of the transmitter.

      Answered by MEE audio Support

  • QuestionWe have a Vizio TV and have overhead speakers we have connected to a Bluetooth receiver. Will this work to connect the tv to the overhead speakers? If so, can we also still use the sound bar we currently have hooked up too? Thanks!

    Asked by Anonymous.

    • Answer As long as you know how to put the Bluetooth receiver in Bluetooth pairing mode, you will be able to hook up. To have the soundbar continue to work as well, you will have to check how the sound bar is connected to your TV. Most likely your TV only has one Digital Optical Audio Output. If your soundbar is already connected to your TV using that optical output, you should get a "Connect Hub" model instead of this model. If your soundbar is connected to your TV via some other method and you have an empty Digital Optical Audio Output on the back of your TV, you should be able to plug this device into it and have it work at the same time as the soundbar. If you have any additional questions, please contact our support line at 626 965 1008 Monday-Friday 9:00AM ~ 5:00PM PST or by emailing [email protected]

      Answered by MEE audio Support

  • QuestionI just hooked this up via optical. I have a soundbar, and sound comes out of both this and bt headphones. However, if I use the Sonos app to turn the volume to zero I can hear through the bluetooth headphones only, but the sound keeps breaking up?

    Asked by JimK.

    • Answer I have mine hooked up to an optical splitter to my Shokz's and my soundbar. I turn my volume down on the soundbar when I am using my Shokz. I do get occasional crackling interference through our Shokz also.

      Answered by Mike

  • Questioncan I increase volume with air buds or does tv volume override all?

    Asked by chewy.

    • Answer If your earbuds have a built-in volume control, you will be able to increase the volume using your earbuds. If they do not have a built-in volume control, then you can only adjust the volume by connecting them to your phone or tablet, increasing (or decreasing) the volume, and then reconnecting them back to the Bluetooth transmitter that's connected to your TV.

      Answered by MEE audio Support

  • Questioncan this be paired with a bluetooth external speaker and a bluetooth sound bar at same time, i will only listen to one at a time but want both paired

    Asked by lvtdeal.

    • Answer Yes, you can pair two Bluetooth devices and then only use one of them at a time.

      Answered by MEE audio Support

  • Questioncan i hook up my bose bluetooth speaker with this device to stream from my tcl roku tv ie: want tv sound come from bluetooth speaker, please advise thanks if so how?

    Asked by lvtdeal.

    • Answer Yes, you can connect this device to your TV (via the audio output jack, most likely on the back of your TV), and then pair it via Bluetooth with your Bose Bluetooth speaker. If you need assistance with this process once you purchase this device, please contact our support department at 626-965-1008 M-F 9AM-5PM PST and they will help you get everything set up!

      Answered by MEE audio Support

  • QuestionI don’t have any sound from my headphones and Samsung tried to load them into the tv but to no avail. Please help they worked before on optical, but nothing works now.

    Asked by Secret.

    • Answer If you have not changed any settings on your TV or unplugged any cables, the two most likely explanations are that the Bluetooth connection was lost, or that the TV settings were reset to defaults. You can check the former by making sure that a solid blue light appears on the top of your MEE audio Connect transmitter (the 2x2 inch black box) when your headphones are powered on. If a solid blue light does not appear, you will need to pair your headphones with the transmitter again by following the instructions in the user manual or calling our support line. If a blue light does appear on the Connect when you turn on your headphones, and the optical cable is still plugged in firmly, then please check the setting in your TV's audio menu under the "Expert/Advanced Settings" submenu. The setting for "Digital Audio Output Format" should be set to "PCM". This should resolve the issue, but if you have any additional questions, please contact our support line at 626 965 1008 Monday-Friday 9:00AM ~ 5:00PM PST or by emailing [email protected]

      Answered by MEE audio Support

  • QuestionI have TWO MEE Bluetooth devices for different TVs. Can I use the SAME two headphones for either TV? Thank you!

    Asked by CJ.

    • Answer Yes, you can do this. You will have to turn off the MEE audio transmitter that you are not using to ensure that your headphones reconnect to the desired MEE audio transmitter. If we call the two MEE audio Bluetooth transmitters "A" and "B", the sequence to set this up would be as follows: 1) Pair both headphones with transmitter "A". 2) Turn off transmitter "A" and pair both headphones with transmitter "B" 3) Turn off transmitter "B" and both headphones 4) If you want to use the TV with transmitter "A", turn on only transmitter "A", then turn on your headphones 5) To switch, turn off transmitter "A" and turn on transmitter "B", then turn both headphones off and back on to ensure they reconnect to the correct transmitter.

      Answered by MEE audio Support

  • QuestionI have LG smart tv that does not have internal bluetooth so i use my MEE bluetooth transmitter to pair my Sony WH-CH510 wireless on ear headphones. On an almost daily basis the bluetooth connection DISCONNECTS for no reason I can see ?

    Asked by wyboojer.

    • Answer One possible explanation is that the headphones and/or transmitter have been previously paired with another local Bluetooth device. It could be helpful to reset both the headphones and transmitter so that they have no other devices in memory, and then create a fresh pairing. To reset the Connect transmitter, make sure it is powered on, then press and hold the "A" button for about 7 seconds, until the blue light stops blinking. To reset the Sony headphones, make sure the headphones are powered off and then press and hold the power button and the volume down (-) button simultaneously for 7 seconds or more. The indicator light will flash blue 4 times to indicate that the headset has been reset. After this, follow the same process you initially did to connect the headphones with the transmitter and it should work better. If you have any additional questions, please contact our support line at 626 965 1008 Monday-Friday 9:00AM ~ 5:00PM PST.

      Answered by MEE audio Support

  • QuestionDo I need WiFi to use this

    Asked by Anonymous.

    • Answer No. The MEE operates independently of any internet connection. It is simply plug-and-play. You should have no problems using this for anything offline.

      Answered by DaveDavyDavidson

  • QuestionAnker Soundcore Q30. I have no problem pairing ,but if i turn the headphones off, then back on, there is no connection. I have to manually re-pair them to the mee audio. The headphone firmware is up to date. How do I make them reconnect automatically?

    Asked by Niko.

    • Answer It sounds like the headphones and/or transmitter are seeking other devices to connect to. The best way to resolve this would be to reset both so that they have no other devices in memory, then create a fresh pairing. To reset the Connect transmitter, make sure it is powered on, then press and hold the "A" button for about 7 seconds, until the blue light stops blinking. To reset the Anker headphones, long press the power button and volume + button for 5 seconds until you see a pink light flash twice (this information is from google - you can double-check the Anker manual to be sure).

      Answered by MEE audio Support

  • QuestionDoes this unit work with antenna television?

    Asked by Tvman.

    • Answer Yes, as long as your television set has one of three audio output connectors (either a Digital Optical Audio Out connector, a 3.5mm "headphone" jack, or red and white RCA "audio out" connectors).

      Answered by MEE audio Support

  • QuestionI have an MEE audio Connect T1CMA Headphone System set up on one TV. For a second TV can I just purchase the MEE audio Connect device alone and use my existing MEE headphones?

    Asked by John.

    • Answer You can definitely do this but it would be somewhat inconvenient as you would have to turn off one of the Connect transmitters in order to connect the headphones to the other one. You would almost be better off having two sets of cables (one at each TV) and plugging your existing Connect transmitter into whichever TV you plan to use.

      Answered by MEE audio Support

  • QuestionI bought 2 Sony xp700 speakers, my tv only has ARC and optical out, no aux out using 3.5mm will this still work?

    Asked by Natedog.

    • Answer Yes, it will work using the optical connector. You will need to plug the optical cable from your TV into the optical input of this device. If you do not hear audio immediately after connecting your speakers to this device, you will just need to change a setting in your TV's "audio output" menu to make sure the optical output format is in "PCM" or "stereo" mode.

      Answered by MEE audio Support

  • QuestionWill the Mee audio product work with Trekz air audio headphones, and can you have a different volumes than the tv? I’m hard of hearing and my wife is not.

    Asked by Chunky.

    • Answer Yes, you can. There are two ways to accomplish this - you can either connect this device to the TV via the optical connector and use the headphones yourself and keep the regular TV speakers on for your wife, or you can connect two different headphones to this device, mute the TV speakers, and use the volume controls on each set of headphones to adjust the volume to each listener's preferred level.

      Answered by MEE audio Support

  • QuestionDoes this MEE Bluetooth Wireless Audio Transmitter for TV work with Starkey 2.4GHz wireless hearing aids? Thank you.

    Asked by KevinM.

    • Answer Starkey makes several different 2.4Ghz hearing aids, some of which may support Bluetooth. It is always best to consult the user manual of the specific hearing aid you are using to see if there is a procedure for pairing it with Bluetooth-compatible devices that are not a phone. Generally speaking, hearing aids that use MFI ("made for iPhone") technology, or that utilize an app to connect to phones/tablets, will not be compatible as there will be no way to connect them with a screen-less device. Only hearing aids that have an independent Bluetooth pairing mode (like a headphone has) will be able to be connected. There is a lot of variation between different brands and models, so it's better to check the operating instructions for the specific hearing aid you are using to get the most accurate information.

      Answered by MEE audio Support

  • QuestionWill there be sound with Chromecast with Google TV? Will this work?

    Asked by Bs.

    • Answer I would think so.

      Answered by Great

  • QuestionCan others listen to the tv regularly without headphones

    Asked by C.

    • Answer Check which type of audio output your TV has. If your TV has a digital optical audio output (also known as a TOSLINK or Optical S/PDIF connection), you will be able to use this device with Bluetooth headphones AND the TV's built-in speakers simultaneously, so others can still listen to the TV without headphones. If your TV only has a headphone jack, then your TV will likely mute the built-in speakers when you plug this device in, which means other won't be able to listen. If your TV has red/white RCA "audio out" connectors, then it varies depending on TV make/model. Some TVs will have a setting in the audio menu that will allow you to enable the TV speakers while also using the RCA audio output.

      Answered by MEE audio Support