A:AnswerWhat is the correct email or page to contact because once I try to get tech support from the store it keeps telling me to check the rewards and promotions. There’s nothing there to redeem and after set up it didn’t prompt me to retrieve the game code for the walking dead either. When I contact the Meta and enter in the Serial # it tells me that they can’t help me because I purchased it through best buy
A:AnswerHi Joseph,
A Facebook account is not required to set up a Meta Quest 3. You can simply use an email address to create a Meta account to use the headset.
You can however link a Facebook account to your Meta account if you wish to do so.
We hope this helps! If you have further questions please feel free to reach out to our support team via our website.
A:AnswerHello Lynette,
The Meta Quest 3S doesn’t offer expandable storage, so you won’t be able to add space with an SD card or external hard drive. The storage you choose at purchase is the amount you’ll have for your games and apps.
That said, you won’t lose anything you’ve bought. If you ever run out of room, you can simply uninstall titles you’re not currently playing to free up space. All of your purchases stay safely in your library, ready to be re-downloaded whenever you want to jump back in.
We hope this answers your question!
A:AnswerHello there, thank you for showing an interest in our latest headset the Quest 3S.
To answer your question, yes the Supernatural app is available on the following headsets Meta Quest, Meta Quest 3S, Meta Quest 3, Meta Quest Pro and the Meta Quest 2. So, you can stay fit with all of these headsets including the Quest 3S!
We hope this has helped and you can make an informed decision on which headset would work best for you! We look forward to seeing you in the Metaverse soon!
A:AnswerHi there,
Thanks for your interest in the Quest 3S headset!
We would like to confirm that the Quest 3S is indeed available in Mexico. Mexico is part of our supported countries for this device so it will work there.
We hope this helps. If you have any further questions, please feel free to get in touch with our support team. We hope to see you soon in the Metaverse!
A:AnswerAt the moment it's 267, but usually it's 300. You mainly get the controller, headset, cable, and charger, but the software is really nice especially on android and iPhone.
A:AnswerHey! The package comes with all you need to play. The only extra thing you need is a phone/tablet because you have to download an app to link to the meta quest. Once that’s done in the app you have the option to cast what’s showing on the meta quest to the tv.
A:AnswerAt the end of set-up it automatically should apply the game to your meta account. It even gives you the option to install it then versus later.
