Questions & Answers

Q: QuestionWear the eyeglass can be used with Meta Quest Pro?

Asked 3 years ago by Anonymous.

• A:Answer Yes.Be careful you keep the lens clean.

  Answered 3 years ago by SquirtSwiftVerified Purchase

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Q: QuestionHey i was wondering if the quest pro comes with eye tracking

Asked 2 years ago by REPHY.

• A:Answer Yes the pro has the eye tracking! It’s awesome!

  Answered 2 years ago by Vicnvic09Verified Purchase

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Q: QuestionIs there any Black Friday sales for the quest pro?

Asked 3 years ago by Vex.

• A:Answer Probably not they already lowered it by 500 dollars.

  Answered 3 years ago by SquirtSwiftVerified Purchase

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Q: QuestionThe Meta Quest 3 better than the Meta Quest Pro?

Asked 2 years ago by MikeT.

• A:Answer The CPU in the 3 is better than the pro and the 3 has a depth sensor which they took out of the pro before it was manufactured. The pro has eye tracking and auto dimming micro displays which the 3 does not have so it will have better blacks then the 3. The 3 has better passthrough cameras for augmented reality games. The pro has better remotes which have built in cameras for tracking rather than IR lights. The 3 has 2 downward facing cameras that can track your body movements almost giving a full body tracking function. The 3 with its better cpu will have better graphics on stand alone games. If your using it more for PCVR that will not matter and the pro will be a bit better then the 3. The battery on the pro will be easier to replace than the 3 with it being located on the back of the head strap. The pro head strap is better than the 3 but the design might hurt your head unless you upgrade the front and rear head pads which is the equivalent but cost less then getting a elite head strap for the 3.

  Answered 2 years ago by NinjaKidVerified Purchase

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Q: QuestionI'm wondering if it's difficult to use and does it come with different programs. I want to know every thing I can!

Asked 3 years ago by Art.

• A:Answer It isn’t difficult it’s non techie friendly.I’m a non technical person an it was easy for me to set up.Is self explanatory it tells you everything to do an how.YouTube can help you further.

  Answered 3 years ago by SquirtSwiftVerified Purchase

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Q: QuestionI had to buy prescription lenses for the Quest 2 because I have one weak eye. Can I adjust the magnification on lenses individually? I need a plus 2 on my right eye! If you can’t then the Quest should come with accessory lens kit!

Asked 3 years ago by Dennis.

• A:Answer You’ll need to buy Rx lenses if you need them. They are a different size on the Pro. No way Meta can provide lens kits for everyone with diff prescriptions.

  Answered 3 years ago by Kevink808Verified Purchase

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Q: QuestionCan I watch live TV, like cbs and YouTube?

Asked 1 year ago by Emelen.

• A:Answer Hi Emelen, Thanks for contacting Meta Support, with you Meta Quest device, you can watch live TV from your headset on YouTube and other applications while you are fully immersed in VR. If you have any more questions about your device, reach out to us here: www.meta.com/help/support

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionDoes this have an HDMI video input?

Asked 1 year ago by UltraCon79.

• A:Answer Hey there Joshua, The Quest Pro does not have a HDMI input, instead it has USB-C ports. We hope this helped!

  Answered 1 year ago by Meta Store Support

  
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Q: QuestionHow long will a fully charged battery last while playing and can you charge the headset while playing a game without being interrupted.

Asked 2 years ago by Vinnie.

• A:Answer Hi there Vinnie! You can expect up to 2 hours based on the kind of content you're using on Meta Quest Pro. If you need any more help, you can contact our wonderful support team at meta.com/help/support/!

  Answered 2 years ago by Meta Store Support

  
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Q: QuestionHow long after purchasing do I have to still add geek squad warranty? I'm reading 60 days on some pages and 14 days on others.

Asked 2 years ago by BryanG.

Q: QuestionWhich is better? The Meta Quest 3 or the Meta Quest Pro?

Asked 2 years ago by Snoozem.

• A:Answer Graphics wise the Meta Quest 3 is better. But if you want to take advantage of the facial tracking and better comfort I would suggest the Quest Pro. There are drawbacks to both products but the Quest Pro has more features if you like socializing and like to feel comfortable. If you play games and use the device for that then go with the Quest 3. Only thing is you will probably spend more on accessories for Quest 3 vs the Pro because the Pro brings the elite headset and extra battery all in one bundle.

  Answered 2 years ago by SirspeedyVerified Purchase

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Q: QuestionDoes it hook up wirelessly to your PC? & Does it work better with your PC?

Asked 2 years ago by HeyC.

• A:Answer Hey there! Yes, you can use AirLink to connect your headset and your PC wirelessly! Here's a helpful link: https://www.meta.com/help/quest/articles/headsets-and-accessories/oculus-link/connect-link-with-quest-2/

  Answered 2 years ago by Meta Store Support

  
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Q: QuestionCan someone seriously answer the “Adult Entertainment” question please? Is the VR experience, in that regard, worth the investment? Also, is it possible to share the experience simultaneously with a partner?

Asked 2 years ago by NaztyBiz.

• A:Answer Yes, there are group experiences and you can cast it on a TV. It’s extraordinary to step away from ‘reality’ and share a fun time like with Golf, etc.

  Answered 2 years ago by GonzoVerified Purchase

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Q: Questioncan i get this cheaper for my 11 year old?

Asked 3 years ago by jamal.

• A:Answer Only if you get a 2nd hand unit. Right now 999 seems to be thecprice

  Answered 2 years ago by NinjaKidVerified Purchase

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Q: QuestionCan it be used as a baseball training game or only a game

Asked 3 years ago by Anonymous.

• A:Answer Both

  Answered 2 years ago by NinjaKidVerified Purchase

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Q: QuestionWhat is the return policy for the Meta quest pro ordered through Best Buy?

Asked 3 years ago by Fool.

• A:Answer I think it’s two months

  Answered 3 years ago by mlsdqVerified Purchase

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Q: QuestionDoes the Meta Quest Pro's eye and face tracking work on games like VRchat?

Asked 3 years ago by James.

• A:Answer Yes it does James! :)

  Answered 2 years ago by GavinMCVerified Purchase

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Q: Questionwill my existing quest 2 games be upscaled and be more visually appealing with the quest pro?

Asked 3 years ago by Kodera101.

• A:Answer Absolutely, the visuals are much bettter than the quest 2, the field of view is alot bigger as well, almost seemless

  Answered 3 years ago by StevenDVerified Purchase

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Q: QuestionHow many hours is the battery life ?

Asked 3 years ago by easy.

• A:Answer Hello, Thank you for reaching out to Meta Store Support, If I understand correctly you are inquiring about your Oculus or Meta headset and how long the battery life is. If this is the case once your Quest 2 is fully charged, you can expect between 2-3 hours of battery life. It's closer to 2 hours for games, and 3 hours if you are watching films or other media.  If you have any further questions or inquiries please respond to this emails or start a new live chat. Kind regards,

  Answered 3 years ago by Meta Store Support

  
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