Questions & Answers

Q: QuestionIs this particular software good for more than 1 pc?

Asked 4 months ago by James.

Q: QuestionHow to switch from personal to family plan

Asked 4 months ago by Wanda.

Q: QuestionI have MS Family subscription already and it just renewed. How do I get it on my new computer?

Asked 4 months ago by Anonymous.

Q: QuestionI have a new computer and I want to install one of the allowed copies of Microsoft 465 on to it. It asks for a pass key to download and install. Where is my pass key for the copy I purchased?

Asked 4 months ago by engineer53.

This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS

• A:Answer Prob in ur email, or in The info from original purchase

  Answered 4 months ago by JamesK

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this include VISIO

Asked 4 months ago by jimj.

Q: QuestionI only need a subscription for 1 person. How do I change my plan

Asked 4 months ago by Subscription.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: Questionwhat is replacing publisher

Asked 5 months ago by cliff.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionCan I get this without a subscription and pay one time?

Asked 5 months ago by Subscription.

Q: QuestionDoes this include Teams?

Asked 5 months ago by CH.

Q: QuestionI need to repair or reinstall this. How do I go about doing so?

Asked 5 months ago by JJHESSII8.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionHow do I change this subscription to a single user subscription?

Asked 5 months ago by EMAW.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionHow do I downgrade from Family to Personal when my subscription expires? I don't need 6 licenses going forward

Asked 5 months ago by GMan.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: Questionhow can i install this on my iphone

Asked 5 months ago by Precious.

This question was asked about the related product: Microsoft - 365 Family (5 Users) (1-Year Subscription-Auto Renew) - Android, Mac OS, Windows, Apple iOS

Q: QuestionWe have two laptops each with their own MS 365 Personal subscription. Can I purchase one MS 365 Personal Family Plan and combine both laptops onto it? What are the exact steps to do this? Will we lose any service or files during the transition?

Asked 6 months ago by MS365SubscriptionCombining.

• A:Answer yes you can it is connected to user account the owner sends a link and the it gets activated by the second user and it becomes their own account.

  Answered 6 months ago by JW140Verified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionI have the family plan. Where is the link that I share with my family member?

Asked 7 months ago by DaleD.

This question was asked about the related product: Microsoft - Office 365 Family (Up to 6 People) (12-Month Subscription-Auto Renew) - Windows

Q: QuestionJust renewed and now I cannot get my product key to reinstall. You took my funds but where is passkey?

Asked 7 months ago by BlackBeard.

Q: QuestionI currently have a personal 365 account. Can I purchase this and upgrade my existing account into it?

Asked 7 months ago by Betsy.

Q: QuestionI DON;T UNDERSTAND WHERE I AM TO GO TO INSTALL THIS TO MY MACBOOK PRO, AND ALL MY OTHER DEVICES

Asked 8 months ago by DebbieL.

Q: QuestionThe Microsoft Surface I bought and paid a pretty penny for is no longer working...sigh. How do I transfer my paid subscription to my new computer? I can't access the old computer.

Asked 8 months ago by Keys.

This question was asked about the related product: Microsoft - 365 Family (up to 6 people) (15-month subscription - Auto Renew) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]