“I have Microsoft 365 Personal with 9 months left on my subscription (I purchased via BestBuy). I need to upgrade to 365 Family. How to do step-by-step without canceling the existing subscription first?”
Answer This Question![Microsoft - 365 Family (Up to 6 People) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/aaf8b64f-0db7-413a-af56-a7fe371b3451.jpg;maxHeight=100;maxWidth=60)
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Good luck with that. If the subscription was purchased through Microsoft it wouldn't be that big an issue. However, my experience with trying to do it through BestBuy is that it's impossible to recoup any of the months you have left on the Personal.
Sorry, there was a problem. Please try again later.You can manage your Microsoft subscriptions at any time by visiting the profile page of your Microsoft account. Find a full outline of instructions on how to update and make changes, here: https://support.microsoft.com/en-us/office/manage-your-microsoft-365-subscription-959ac957-8d37-4ae4-b1b6-d6e4874e013f
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