1-2 of 2 Answers
Try to contact Microsoft; dispute the charge with your credit card company/bank.
Sorry, there was a problem. Please try again later.You will need to reach out to Best Buy for help since the auto-renew is handled by them.
Sorry, there was a problem. Please try again later.
![Microsoft - 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]-Front_Standard](https://pisces.bbystatic.com/prescaled/500/500/image2/BestBuy_US/images/products/f55bc6d1-a018-476a-9201-7699fcbccd95.jpg;maxHeight=100;maxWidth=60)